this happens too much on my computer (ntl) the only way i know how to recon is to restart the machine which takes ages is there a quicker way?

 

have you tried logging off then logging back on again? - it usually works for me + its a hell of a lot faster then fully restarting the PC.

regards

Justin

 

I take it "ipconfig /release" then "ipconfig /renew" from the command prompt doesn't work?

 

You could also try a nbtstat -RR just in case as well.

 

guys way over my head any chance of a kind of idiots guide?
the logging off and back on does work but still a little slow

 

Had the same problem, but not cable broadband. Very frustrating, finally sorted by changing the modem.
No problems since - touch wood!

 

is your moden connected via usb or network cable

 

its a network a cable

 

i wonder if ntl would replace the modem

 

I changed to a diiferent brand of modem to fix my disconnecting problems. However, this was with telephone line Broadband, if it makes any difference.....

 

Most ADSL routers/modems have a timeout function if no activity is seen on the line, but you can change this by setting the value to zero on most models.

 

Okay to use the ipconfig and nbtstat commands do the following:

Left Click 'START'

Left click 'Run'

in the Run box type: cmd and then press return

You should have a new window appear.

Now type c: and press return

now type either of these commands:

ipconfig /release press return

ipconfig /renew press return

or failing those 2 commands then do a :

nbtstat -RR press return.

Now re-try your internet connection.

 

If you have a 10mb connection and a Terryon modem then you need to contact NTL and get them to change your modem. The Terryon will not work at upto 10mb conn speeds