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Nov 22, 2005 | 08:50 AM

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Eclipse Internet

Anyone having problems with them. None of their help line numbers are working and I have no connection at the moment.

Nov 22, 2005 | 09:44 AM

stevem2k

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From: Kingston ( Surrey, not Jamaica )

Couple of the guys here are with them and had no connection yesterday afternoon. They haven't wandered in thus far today to check if it's still ongoing....

Steve

Nov 22, 2005 | 10:03 AM

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Cheers Steve, managed to get through to them this morning and they had a major network outage yesterday, seems OK now.

Nov 22, 2005 | 11:39 AM

imlach

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Yes...I was also affected...not at home to check if working now......

Nov 22, 2005 | 12:25 PM

ChrisB

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From: Staffs

Still out at some locations, despite what Eclipse have on their open ticket:

Quote:

22 Nov 2005 at 09:13:25
Service has now been restored. Engineers will continue to closely monitor the platform throughout the day. Some users may find authentication slower than usual and may need a few attempts to re-connect. Users who are unable to connect following this issue are urged to reset their ADSL hardware.