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22 November 2005, 08:50 AM

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Eclipse Internet

Anyone having problems with them. None of their help line numbers are working and I have no connection at the moment.

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22 November 2005, 09:44 AM

stevem2k

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Couple of the guys here are with them and had no connection yesterday afternoon. They haven't wandered in thus far today to check if it's still ongoing....

Steve

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22 November 2005, 10:03 AM

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Cheers Steve, managed to get through to them this morning and they had a major network outage yesterday, seems OK now.

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22 November 2005, 11:39 AM

imlach

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Yes...I was also affected...not at home to check if working now......

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22 November 2005, 12:25 PM

ChrisB

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Still out at some locations, despite what Eclipse have on their open ticket:

Quote:

22 Nov 2005 at 09:13:25
Service has now been restored. Engineers will continue to closely monitor the platform throughout the day. Some users may find authentication slower than usual and may need a few attempts to re-connect. Users who are unable to connect following this issue are urged to reset their ADSL hardware.