What causes high attenuation on a telephone line?
#1
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What causes high attenuation on a telephone line?
My line is getting results of 53db which is whats responsible for the random drops in my adsl service, something I have experienced while living at this house with a 512kb, 1mb and 2mb adsl service so dropping my service to 1mb which is what BT wanted to do is not the answer.
What causes telephone lines to have such bad quality of service? BTW the voice part of the line is fine with no noise.
I have refused to let BT drop my service speed to 1mb as I know this wont fix it so because of this it wont be fixed because PlusNet can't stop BT from downgrading my line if they escalate the fault
What causes telephone lines to have such bad quality of service? BTW the voice part of the line is fine with no noise.
I have refused to let BT drop my service speed to 1mb as I know this wont fix it so because of this it wont be fixed because PlusNet can't stop BT from downgrading my line if they escalate the fault
#3
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Hi mate, no don't know how far it is (need to register on that site to use the postcode finder) but have had several BT engineers at the property in the past and none could solve the issue. Last visit invovled a radio interference blocker on my main socket at the property. This was while I was with Pipex.
The engineers I have spoken to said the results should no way be that high and should be around 38db
Looks like I will have to put up with it as I am not having my line downgraded when I know it will make no difference
The engineers I have spoken to said the results should no way be that high and should be around 38db
Looks like I will have to put up with it as I am not having my line downgraded when I know it will make no difference
#5
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Good explanation here http://www.linuxports.com/howto/intr...king/c3869.htm
So to get a downstream loop loss of 52.5db on my line is pretty damn poor then!
So to get a downstream loop loss of 52.5db on my line is pretty damn poor then!
#6
This is not entirely dependant on how close you are, but it is still a good benchmark.
As an silly example, you could be 'fibred' all the way to your local cab 10 miles away and get a better quailty than being on overhead aluminium cable, rubbing through trees in the wind, when you live 500 yds from the telephone exchange.
I have had this problem and in my case I am on the outward edge of the current reach technology for 1mb BB service, (I cannot go higher as yet). However, in the past I have lived MUCH closer to the exchange and suffered because of old sections of cable that neede replacing, which were on the route to my house.
My advice? Report your line as 'intermittently noisy'. Do this a couple of times and it may prompt them do either try and re-provide a 'pair' to your house, or force them to try and fault any line loss on your cable route. No gaurantee, but it could be worth a try? It worked for me!
Hope this helps.
Good Luck!
As an silly example, you could be 'fibred' all the way to your local cab 10 miles away and get a better quailty than being on overhead aluminium cable, rubbing through trees in the wind, when you live 500 yds from the telephone exchange.
I have had this problem and in my case I am on the outward edge of the current reach technology for 1mb BB service, (I cannot go higher as yet). However, in the past I have lived MUCH closer to the exchange and suffered because of old sections of cable that neede replacing, which were on the route to my house.
My advice? Report your line as 'intermittently noisy'. Do this a couple of times and it may prompt them do either try and re-provide a 'pair' to your house, or force them to try and fault any line loss on your cable route. No gaurantee, but it could be worth a try? It worked for me!
Hope this helps.
Good Luck!
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#8
Just a quickie...and maybe stating the obv, have you tried plugging ur BB into the main bt outlet in your home.
Also, have you put a filter in-line with your actual phone ?
Faxes can also interfere.
Also, have you put a filter in-line with your actual phone ?
Faxes can also interfere.
#9
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Hi FT yes tried all those on day one and made no difference. It got escalated as far as BT special investigations but didn't actually chase it up as the radio interference blocker seemed to fix it, except it turned out only for about a week or so.
#10
Attenuation
yes, 58dB is very high, i have only learnt myself recently that it can be the cause of a lot of drop-outs, as for them lowering your speed, they are not actually "lowering" your speed as such but they boost the signal their end ( at the exchange" to make sure it reaches your house etc, but to do this your speed ends up suffereing unfortunately, as for their "boosting" of signal this is the SNR Margin (dB), but my attenuation is only around 31.5, but it should be more like 25, atm i am still currently trying to sort it out, but hopefully i have helped.
attenuation is basically other things on the phone line that can be "screwing with your line" as i say lol, as for the correct terminology it is more like "interference", but good luck and all the best
attenuation is basically other things on the phone line that can be "screwing with your line" as i say lol, as for the correct terminology it is more like "interference", but good luck and all the best
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Breakdown of the line and ingress of moisture can cause attenuation on lines. It is a daily ballache on station, the lines and ducting are so old we lose lines all the time.
#12
What router do you have
if you have a Thompson, you may be able to use dmt,exe to tweak the attenuation....
My line is supposedly a 1MB line according to some ISP's
Ive regularly had 2MB..... with a bit of tweakery 3mb, which is what BT say i should get
Happy bunny
Mart
if you have a Thompson, you may be able to use dmt,exe to tweak the attenuation....
My line is supposedly a 1MB line according to some ISP's
Ive regularly had 2MB..... with a bit of tweakery 3mb, which is what BT say i should get
Happy bunny
Mart
#13
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Some info here ... http://www.phoneworks.net.au/Residen...oubleshoot.php ... but probably what you've figured out anyway.
Dave
Dave
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yes, 58dB is very high, i have only learnt myself recently that it can be the cause of a lot of drop-outs, as for them lowering your speed, they are not actually "lowering" your speed as such but they boost the signal their end ( at the exchange" to make sure it reaches your house etc, but to do this your speed ends up suffereing unfortunately, as for their "boosting" of signal this is the SNR Margin (dB), but my attenuation is only around 31.5, but it should be more like 25, atm i am still currently trying to sort it out, but hopefully i have helped.
attenuation is basically other things on the phone line that can be "screwing with your line" as i say lol, as for the correct terminology it is more like "interference", but good luck and all the best
attenuation is basically other things on the phone line that can be "screwing with your line" as i say lol, as for the correct terminology it is more like "interference", but good luck and all the best
Guess it just came up in a Google search and they thought they could help
#17
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The way I understand it, line attenuation on it's own shouldn't cause dropouts. Surely the SNR would play a key part in that. Of course the SNR can be increased to make any connection more stable (with a decrease in sync speed).
The line attenuation reported by the OP is certainly not the highest I have seen and I know plenty of people higher that have stable connections.
The line attenuation reported by the OP is certainly not the highest I have seen and I know plenty of people higher that have stable connections.
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Correct - the ISP should be able to increase the S/N ratio to improve line stability.
First thing to try is plugging the router directly into the master socket with the front faceplate removed. Don't forget the microfilter! This disconnects all the extension sockets. Check the router stats and record the line attenuation and S/N ratio. S/N ratio should be at least 6dB.
Next replace the front faceplate on the master socket and try the router in the socket on the faceplate. Make sure nothing is connected to any of the extension sockets. Check the router stats; the line attenuation & S/N ratio should be the same as before.
Ideally the router should stay plugged into the master socket but if you do need to use an extension socket, plug the router into that socket and check the stats again.
Now that the router performance is stable you can start plugging phones, sky boxes, etc into the phone extensions. Only plug one at a time, always use a microfilter and always check the router stats after each item.
If you encounter problems or the router stats change significantly you should start by checking all your micro-filters, most are cheap & nasty and the capacitors degrade over time. Try and get a known good one.
Lastly it's possible that the ring wire (terminal #3, orange with white) is picking up interference. This could be from DECT cordless phones, microwave oven, fluorescent lights, etc. Try disconnecting this wire at the consumer side of the master socket faceplate and at all extension sockets. It won't have any effect on modern phones.
Hope this helps, Mark
First thing to try is plugging the router directly into the master socket with the front faceplate removed. Don't forget the microfilter! This disconnects all the extension sockets. Check the router stats and record the line attenuation and S/N ratio. S/N ratio should be at least 6dB.
Next replace the front faceplate on the master socket and try the router in the socket on the faceplate. Make sure nothing is connected to any of the extension sockets. Check the router stats; the line attenuation & S/N ratio should be the same as before.
Ideally the router should stay plugged into the master socket but if you do need to use an extension socket, plug the router into that socket and check the stats again.
Now that the router performance is stable you can start plugging phones, sky boxes, etc into the phone extensions. Only plug one at a time, always use a microfilter and always check the router stats after each item.
If you encounter problems or the router stats change significantly you should start by checking all your micro-filters, most are cheap & nasty and the capacitors degrade over time. Try and get a known good one.
Lastly it's possible that the ring wire (terminal #3, orange with white) is picking up interference. This could be from DECT cordless phones, microwave oven, fluorescent lights, etc. Try disconnecting this wire at the consumer side of the master socket faceplate and at all extension sockets. It won't have any effect on modern phones.
Hope this helps, Mark
Last edited by Dark; 27 July 2011 at 06:02 PM.
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dissing orange /white may work if you are using micro filters sounds daft but check sky has a filter as they are hidden behind tele and rarely pulled out can be caused by as stated water in u/g joints (h/r connections) even 100yd of aly in u/g try to get special faults investigation involved as they have access to more advanced testers and are given more time to check as dark said always check at main socket and good luck persistence pays off
Last edited by shooter007; 02 August 2011 at 03:19 PM.
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