Windows start up problem
30 August 2005, 10:58 AM
#1
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Windows start up problem
We've got a laptop that has got a bit of a problem .
On start up it starts to load windows then comes up with the error message :
" Windows could not start because the following file is missing or corrupt :
<windows root>\system32\ntoskrnl.exe.
Please re-install a copy of the above the above file . "
Does anybody know how to do this ?
The laptop runs XP but didn't come with a windows disk , but we have other pc's running XP that we could copy files from if that helps ?
Thanks ,
Martin
On start up it starts to load windows then comes up with the error message :
" Windows could not start because the following file is missing or corrupt :
<windows root>\system32\ntoskrnl.exe.
Please re-install a copy of the above the above file . "
Does anybody know how to do this ?
The laptop runs XP but didn't come with a windows disk , but we have other pc's running XP that we could copy files from if that helps ?
Thanks ,
Martin
30 August 2005, 11:31 AM
#2
U need the XP disc to be able to get into the repair console. Or to do a format, which is what it will probably need.
If the lappy was working fine before, then I suspect your HDD may have failed, or is about to fail.
Or it might be a virus.
If the lappy was working fine before, then I suspect your HDD may have failed, or is about to fail.
Or it might be a virus.
Last edited by bioforger; 30 August 2005 at 11:39 AM.
someone thinks they've got it at home .
30 August 2005, 03:38 PM
#4
If you do find the disc then :-
Missing or corrupt ntoskrnl.exe file
If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.
Missing or corrupt ntoskrnl.exe file
If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.
- Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
- Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
- In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
- Select the operating system you wish to fix, and then enter the administrator password.
- Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
- You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
- Type exit to reboot the computer.
30 August 2005, 03:50 PM
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Thanks Bob , that was going to be my next question , assuming that we find the cd 
if we don't it was going to be 'How do I get hold of a windows XP recovery cd '
Thanks ,
Martin .
if we don't it was going to be 'How do I get hold of a windows XP recovery cd 'Thanks ,
Martin .
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