DELL COMPUTERS COMPLAINT !
20 May 2005, 10:44 AM
#1
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DELL COMPUTERS COMPLAINT !
Does anyone have a direct number though to someone in importance at their head office Bracknell ?
I am having terrible trouble getting a problem sorted & am fed up with speaking to India !
Thanks
Paul
I am having terrible trouble getting a problem sorted & am fed up with speaking to India !
Thanks
Paul
20 May 2005, 10:49 AM
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I have found that if you ring the business sales as supposed to home sales you will get someone in Ireland, they may be able to give you a number or put you through? Worth a go
Andy
Andy
20 May 2005, 02:01 PM
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Thanks for moving this moderators it was posted in snr & computing to get a quick responce !
I got 2 messages from SNR & none in computing !
NOW NO MORE !
cheers guys !
Still no number ?
I got 2 messages from SNR & none in computing !
NOW NO MORE !
cheers guys !
Still no number ?
20 May 2005, 02:17 PM
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A complaint to head office might help, but they'll probably still put you through to the call center in India. If you're lucky you might get someone who knows what is going on, then again, maybe not.
What exactly is the problem you're having?
What exactly is the problem you're having?
20 May 2005, 05:47 PM
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contact dell
try e mailing them, i did, got a reply half an hour later, then a satisfaction survey sent to me, said reply was good but solution rubbish, they sent me one of those usb memory pen things for not sorting the issue immediately!!
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22 May 2005, 09:29 AM
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This is listed as their head office number, im guessing its front desk but they may be able to put you through to someone
Dell Corporation Ltd
Dell House, The Boulevard,Cain Rd, Bracknell, Berkshire RG12 1LF
Tel: 01344 860456
Dell Corporation Ltd
Dell House, The Boulevard,Cain Rd, Bracknell, Berkshire RG12 1LF
Tel: 01344 860456
22 May 2005, 12:02 PM
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I just admit, Dell's customer Service has increased in my oponion, about 6/7 years ago they were dreadful.
They have put alot of effort into correct this however, they still have a way to go.
Darren
They have put alot of effort into correct this however, they still have a way to go.
Darren
24 May 2005, 09:46 AM
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Does anyone have a number for their technical support, preferably not the 50p/per minute one!
There must be a way of finding out the actual geographic number, behind the premium rate line?
There must be a way of finding out the actual geographic number, behind the premium rate line?
24 May 2005, 01:11 PM
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Originally Posted by DJ140
Does anyone have a number for their technical support, preferably not the 50p/per minute one!
There must be a way of finding out the actual geographic number, behind the premium rate line?
There must be a way of finding out the actual geographic number, behind the premium rate line?
http://www.saynoto0870.com
Simon.
24 May 2005, 01:30 PM
#17
try e mailing them, i did, got a reply half an hour later, then a satisfaction survey sent to me, said reply was good but solution rubbish, they sent me one of those usb memory pen things for not sorting the issue immediately!!
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