Kieran_Burns

iTrader: (1)

Here's a weird one for you.

Several p.c.'s running AV 4.5.1. with Win2K sp2 with dats 4406, and engine 4320 were running at nigh on 100% CPU utilization.

I suggested the usual sdat /f to force a complete re-install as the incrementals sometimes cause problems.

This didn't work, so the support guys upgraded to 7.1 and still had the same problem.

Then upgraded to v8.0i and STILL the same problem... out of a sense of desparation they upgraded to engine 4400 and the problem went away.

Any ideas? I'm not comfortable with going to 4400 until its fully tested, so I need to know why the engine update fixed the problem.

One suggestion here is that the DATs are superceding the engine and the utilization is a symptom of this.

Any help or pointers you can give would be much appreciated. (for example is SP4 required?)


Cheers


Kieran

ozzy

From http://www.mcafeesecurity.com/uk/dow...es/default.asp

Any relevance to your situation?

Kieran_Burns

iTrader: (1)

Yeah, we wondered about that but the problem existed before the upgrade to 4400...

We have an article on NAI that seems relevent, it looks like the .evt files are corrupted, and need deleting, so we're gonnna try that.

Thanks for the reply!

JackClark

Are you running Office XP? I'm told that the latest engine scans XML in a more efficient manner. Other than that myself and a techie to my right have no idea.

Kieran_Burns

iTrader: (1)

many flavours of office flying around mate, but we're gonna try the .evt file option first and see what happens

ozzy

any particular reason why you're still running SP2 on w2k ??