Help with virus at work
17 May 2004, 01:00 PM
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Help with virus at work
Our computer at work has Norton Antivirus on it and over the last few weeks we have receiving a large number of e-mails which Norton has quarantined and deleted, but today a message has come up saying 'your computer is infected with a virus which Norton cannot fix'.
HELP what do I do to clear it? Any ideas anyone
Cheers Matt
HELP what do I do to clear it? Any ideas anyone
Cheers Matt
Last edited by Patt@firstime; 17 May 2004 at 01:01 PM. Reason: cant spell
17 May 2004, 01:39 PM
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Probably a good idea to do a liveupdate just in case. Also, have you tried rebooting the machine then rerunning the scan, (it won't be able to remove the virus is the file is locked / running), or looking in the antivirus logs to see if there's any more detail information available?
I've had exactly the same sort of thing happen with McAfee, (which is why I changed to Norton). No antivirus product is 100% reliable. Norton and McAfee seem about equal in my experience....
Buy McAfee !
I've had exactly the same sort of thing happen with McAfee, (which is why I changed to Norton). No antivirus product is 100% reliable. Norton and McAfee seem about equal in my experience....
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17 May 2004, 01:45 PM
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