iPAQ help - can't get keyboard or character recognizer!
10 April 2004, 12:25 PM
#1
iPAQ help - can't get keyboard or character recognizer!
Anyone any pointers as to what's causing my iPAQ to play up all of a sudden?
It's a 3630 - older model, but never gone wrong before!
Turned it on yesterday to put in a new contact, but as soon as you select either the Keyboard or Character Recognizer, they pop up and then immediately close again!
Obviously, this means I now have no way of entering new info, or editing anything that's already there.
Anyone got any ideas how to fix it?
Cheers,
Steve
It's a 3630 - older model, but never gone wrong before!
Turned it on yesterday to put in a new contact, but as soon as you select either the Keyboard or Character Recognizer, they pop up and then immediately close again!
Obviously, this means I now have no way of entering new info, or editing anything that's already there.
Anyone got any ideas how to fix it?
Cheers,
Steve
10 April 2004, 05:18 PM
#2
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It sounds as if the relevant dll has gone AWOL or got corrupted. I assume you've tried a soft-reset ? Failing that, a hard-reset may be required followed by a restore from backup. You do have a backup I hope ? You could try entering the new contact on your desktop PC and see if ActiveSync copies it across ?
T
T
11 April 2004, 10:57 AM
#3
Thanks Tony,
Tried a soft reset to no avail.
Sod's law means that although I have a backup, it's on the PC at work - as is the docking cradle etc.!
Will be a week before I'm back in the office, so I'll shout again if the hard reset doesn't fix it.
Cheers,
Steve
Tried a soft reset to no avail.
Sod's law means that although I have a backup, it's on the PC at work - as is the docking cradle etc.!
Will be a week before I'm back in the office, so I'll shout again if the hard reset doesn't fix it.
Cheers,
Steve
11 April 2004, 01:31 PM
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No probs mate.
I have a 5550 now after upgrading from a 3630, but I still have the older device. If anyone could identify the relevant dll, I wonder if I could make a copy of it, mail it to you and you could put it on yours via ActiveSync ? Don't know if there are any technical limitations to doing this - in theory it should work.
T
I have a 5550 now after upgrading from a 3630, but I still have the older device. If anyone could identify the relevant dll, I wonder if I could make a copy of it, mail it to you and you could put it on yours via ActiveSync ? Don't know if there are any technical limitations to doing this - in theory it should work.
T
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