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i can't download anything - help please

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Old 16 August 2003, 06:46 PM
  #1  
IPALMER
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when i click on a link to download anything, i get the picture of the spinning globe and the file ,

it doesn't transfer any info. then after about 20 secs i get an error message saying
"windows explorer was unable to open this site . it is either unavailable or cannot be found "

i presume some of my settings are wrong , but i don't know where to start

i'm on xp with aol

any ideas ?

Iain
Old 18 August 2003, 10:42 AM
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IPALMER
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bttt

help please
Old 18 August 2003, 10:53 AM
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Foot_Tapper
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Are you running some sort of firewall ??

If not, try here
http://support.microsoft.com/default...b;EN-US;291387

more info
http://support.microsoft.com/default.aspx?kbid=291369

[Edited by Foot_Tapper - 8/18/2003 10:54:45 AM]
Old 18 August 2003, 02:25 PM
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IPALMER
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thanks for the reply,

I'm not really sure what it is i'm supposed to be checking !

i don't have a firewall running.

my security settings under internet options say that it is a medium setting.

still confused??
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