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Anyone had a call today from Dell's PowerEdge Quality department?

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Old 04 August 2003, 03:30 PM
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darlodge
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Anyone had a call from Dell today regarding potential performance and/or availability issues with the SCSI RAID arrays?

Extract taken from E-mail from DELL:

In order to prevent potential performance and/or availability issues with the SCSI RAID arrays, Dell recommends that your run a utility that detects and corrects potential issues with a small number of Seagate hard disk drives and that your system is updated to the latest versions of the RAID firmware and the RAID driver. If you are using Dell OpenManage Array Manager and/or Dell OpenManage Server Administrator, Dell also recommends that you upgrade these to the latest versions available.

If anyone wants a copy of the E-mail I'll forward it over.

Cheers
Darren

[Edited by darlodge - 04/08/2003 15:31:05]
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Old 04 August 2003, 06:39 PM
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Miles
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Ugh, please. Email me as per profile or miles.atkinson@bakerhughes.com.
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Old 04 August 2003, 08:36 PM
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darlodge
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Miles, its on its way

Darren
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Old 04 August 2003, 09:43 PM
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Miles
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Much obliged sir
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Old 07 August 2003, 02:57 PM
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neilp
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would like a copy too if you don't mind.
didn't realise there was a quality department at dell
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Old 07 August 2003, 03:51 PM
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darlodge
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YHM mate

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Old 07 August 2003, 04:31 PM
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towzer
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and me please.

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Old 07 August 2003, 05:54 PM
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Miles
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I'm still waiting on feedback from our Dell account manager in Houston. Will let you guys know if I find out anything interesting.
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Old 07 August 2003, 08:06 PM
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darlodge
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Tower, first thing in the morning. I honestly can't be bothered to log into our systems from home.

Darren
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Old 08 August 2003, 11:04 AM
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WillieF
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I would appreciate a copy of the document too pls
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Old 08 August 2003, 11:31 AM
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darlodge
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YHM tower and WilleF :d

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Old 08 August 2003, 02:01 PM
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could i have a copy please... thanks
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Old 09 August 2003, 12:10 PM
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On its way Dominic.

Darren
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