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Old Jan 23, 2007 | 08:55 PM
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Question Now this has me stumped..

Installed BT Business Broadband software on my laptop to test out a friends connection but can't find an option to uninstall. Modem was the BT220V version.

No uninstall option on the start menu list
No uninstall option in the program files directory
No BT software on the control panel 'add/remove programmes' list

Now I know why I didn't go with BT

Any thoughts?

Thanks
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Old Jan 24, 2007 | 08:20 AM
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Would a restore take it back, prior to install ?
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Old Jan 24, 2007 | 09:35 AM
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From: Dum dum de dum....
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Originally Posted by Kevin Groat
Installed BT Business Broadband software on my laptop to test out a friends connection but can't find an option to uninstall. Modem was the BT220V version.

No uninstall option on the start menu list
No uninstall option in the program files directory
No BT software on the control panel 'add/remove programmes' list

Now I know why I didn't go with BT

Any thoughts?

Thanks
I'm surprised at this? There is usually some form of software in add/remove programs... I'll check on a laptop at work
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Old Jan 24, 2007 | 11:53 AM
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From: On a small Island near France
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Originally Posted by Kevin Groat
Installed BT Business Broadband software on my laptop to test out a friends connection but can't find an option to uninstall. Modem was the BT220V version.

No uninstall option on the start menu list
No uninstall option in the program files directory
No BT software on the control panel 'add/remove programmes' list

Now I know why I didn't go with BT

Any thoughts?

Thanks

why do you need to uninstall ?
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Old Jan 24, 2007 | 12:33 PM
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'why do you need to uninstall ?'

I've enough unrequired crap on my laptop without adding to it..

Can't say as I'm happy having a programme like this that seems to have an invisible grasp on my laptop.
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Old Jan 24, 2007 | 12:55 PM
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Have you tried running Setup from the cd again? Might be an option on there
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Old Jan 24, 2007 | 01:28 PM
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Originally Posted by Pedro_79
Have you tried running Setup from the cd again? Might be an option on there
Nope, just runs through the install again - no other options.

Just phoned their tech help - couldn't help, gave me another number which turned out to be a fax machine.

And BT wonders why they're losing customer

Just glad I'm not a BT customer beyone line rental
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Old Jan 24, 2007 | 02:14 PM
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Originally Posted by Kevin Groat
Nope, just runs through the install again - no other options.

Just phoned their tech help - couldn't help, gave me another number which turned out to be a fax machine.

And BT wonders why they're losing customer

Just glad I'm not a BT customer beyone line rental
I'm gonna guess that all it installed was the modem drivers and maybe an icon for a connection

I really wouldnt let it bother you

start run MSNCONFIG check the start up, if its not there, forget it
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Old Jan 24, 2007 | 02:18 PM
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yup i bet its only the driver for the modem and a change in connection settings

what "software" is on the pc ?
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Old Jan 24, 2007 | 06:38 PM
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I've had to do this before and it took a long while to find out how. BT tech support is a bit of a lottery. You need to get through to the one guy that knows how to uninstall it.

Unfortunately it was a while ago and I can't quite remember. I'm almost certain you need to run setup with a parameter. It's something like "setup -remove" or "setup -uninstall" or "setup -u".

Sorry I can't give you more info. From what I remember though it is mostly a driver, a few start menu options and a couple of icons so you could manually remove them.
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Old Jan 24, 2007 | 08:27 PM
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Thanks guys - I do know it's mucked up my my proxy settings for when I'm LAN connected but hopefully sorting that manually and deleting the directories and icons will do it.

Ta
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