Kevin Groat

Installed BT Business Broadband software on my laptop to test out a friends connection but can't find an option to uninstall. Modem was the BT220V version.

No uninstall option on the start menu list
No uninstall option in the program files directory
No BT software on the control panel 'add/remove programmes' list

Now I know why I didn't go with BT

Any thoughts?

Thanks

Leg@cy

iTrader: (2)

Would a restore take it back, prior to install ?

T4molie

I'm surprised at this? There is usually some form of software in add/remove programs... I'll check on a laptop at work

pimmo2000

iTrader: (6)

why do you need to uninstall ?

Kevin Groat

'why do you need to uninstall ?'

I've enough unrequired crap on my laptop without adding to it..

Can't say as I'm happy having a programme like this that seems to have an invisible grasp on my laptop.

Pedro_79

Have you tried running Setup from the cd again? Might be an option on there

Kevin Groat

Nope, just runs through the install again - no other options.

Just phoned their tech help - couldn't help, gave me another number which turned out to be a fax machine.

And BT wonders why they're losing customer

Just glad I'm not a BT customer beyone line rental

pimmo2000

iTrader: (6)

I'm gonna guess that all it installed was the modem drivers and maybe an icon for a connection

I really wouldnt let it bother you

start run MSNCONFIG check the start up, if its not there, forget it

WRX_Rich

iTrader: (5)

yup i bet its only the driver for the modem and a change in connection settings

what "software" is on the pc ?

LostUser

I've had to do this before and it took a long while to find out how. BT tech support is a bit of a lottery. You need to get through to the one guy that knows how to uninstall it.

Unfortunately it was a while ago and I can't quite remember. I'm almost certain you need to run setup with a parameter. It's something like "setup -remove" or "setup -uninstall" or "setup -u".

Sorry I can't give you more info. From what I remember though it is mostly a driver, a few start menu options and a couple of icons so you could manually remove them.

Kevin Groat

Thanks guys - I do know it's mucked up my my proxy settings for when I'm LAN connected but hopefully sorting that manually and deleting the directories and icons will do it.

Ta