Dealer Poll
Which is the best dealer in the S.W.London area?. Currently using Ace Kensington/Acton, but not very impressed, they don't even wash my car when they service it, and frankly don't seem to be very enthusiastic.
Tang
Tang
I too live in that area and would be interested on others comments. Quite a few seem to recommend Cheam Motors. The only other one I can think of is Marlborough in Isleworth - I rang about a probelm and they seemed very keen (probably because they are new and want to build up business though).
I just had my 15K mile service done in Bradford as that is where I got it from - they too didn't wash the car, is this common????
Peter
I just had my 15K mile service done in Bradford as that is where I got it from - they too didn't wash the car, is this common????
Peter
I know that I'll get dissed but I am quite happy with the service I get from Lancaster 7 Oaks. They collect the car (on time) & bring it back clean & shining (on time). The cleaning might not be up to WOW standards
They will provide a courtesy car FOC (Imp GL). I work in central London & this is not a problem for them. They may be a tad more expensive than others(according to reckoning on the BBS), tho the only other I tried was Ace & I thought they were expensive (& no cleaning, no courtesy car etc). Whilst clean cars & courtesy cars are not the be all, it does make for convenience when you are pushed for time & logistics.
They will provide a courtesy car FOC (Imp GL). I work in central London & this is not a problem for them. They may be a tad more expensive than others(according to reckoning on the BBS), tho the only other I tried was Ace & I thought they were expensive (& no cleaning, no courtesy car etc). Whilst clean cars & courtesy cars are not the be all, it does make for convenience when you are pushed for time & logistics.
Robinson's Rochdale never wash my car and that's fine with me. I prefer that they don't. Wouldn't use any main dealer not prepared to give you a courtesy car, cheeky gits. Premium prices demand premium service, even if you get a Justy, GL or an ageing Legacy.
In this month's True Grip Cheam Motors offer 10% discount to SIDC members. Go check 'em out.
In this month's True Grip Cheam Motors offer 10% discount to SIDC members. Go check 'em out.
I have used SOOOO many dealers in the London area (aswell as out of London area) and I rate them all pretty well, but if I had to name one, I would say Lavender Hill in Enfield are the best. Cheam Motors is also very good but it is a bit of a trek (South London).
Ace Kensington (no comment!)
Ace Kensington (no comment!)
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ACE have serviced my car since new, and have always performed satisfactorily or better.
There have been a couple of 'incidents', but they have been resolved amicably and professionally albeit with a bit of persuasion required sometimes.
I've also had to make some warranty claims for a gearbox and a clutch kit, and these have been handled well.
I always wash my car by hand before it goes for a service so I have a very good idea of it's condition before and after.... I do a better job anyway.
I might well be persuaded to give cheam a try after my eye watering bill for the 24month service - ouch!.
Cheers,
Alex
There have been a couple of 'incidents', but they have been resolved amicably and professionally albeit with a bit of persuasion required sometimes.
I've also had to make some warranty claims for a gearbox and a clutch kit, and these have been handled well.
I always wash my car by hand before it goes for a service so I have a very good idea of it's condition before and after.... I do a better job anyway.

I might well be persuaded to give cheam a try after my eye watering bill for the 24month service - ouch!.
Cheers,
Alex
With Stef one this one. I live right near Lavender HIll Garage and the service is top notch. Always helpful and friendly and make a loan car available ( how is the Justy sooo bad ) and very reasoable price wise too.
They don't wash the car but that suits me fine as I'm a fussy git,
AllanB
They don't wash the car but that suits me fine as I'm a fussy git,
AllanB
Springpark are an alternative to Lancaster 7, don't wash the car but you get to keep the extra cash - and they give the impression of being very interested - when i had the stereo changed, left with the worst squeeking ever heard, took it back and they fixed it, were even willing to destroy a couple of console trims in case they couldn't sort it with mine!!!
Even further West of Maidenhead, is Crowne Motors of Henley on Thames.They are a grey importer of STI's and other Japanese supercars (EVO's, Skylines, Lexus and more).
I have had excellent and enthusiastic sales and service from them so far. But I still fear a service visit, as the last time I put my STI v4 in for a service, it came out as a brand new RA! Too many tempting vehicles to look at while you are waiting...
Jules
STI RA v5
I have had excellent and enthusiastic sales and service from them so far. But I still fear a service visit, as the last time I put my STI v4 in for a service, it came out as a brand new RA! Too many tempting vehicles to look at while you are waiting...
Jules
STI RA v5
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