Notices
Essex Subaru Owners Club The official dedicated forum for Essex Subaru Owners Club Events.

ESB PLEASE PAY ATTENTION

Thread Tools
 
Search this Thread
 
Old Aug 21, 2007 | 09:25 PM
  #31  
spally's Avatar
spally
Thread Starter
Scooby Regular
iTrader: (1)
 
Joined: Mar 2003
Posts: 9,738
Likes: 0
From: family life is superb but i MISS my scoob!!
Default

why do you think i asked about it this evening
Reply
Old Aug 21, 2007 | 09:50 PM
  #32  
WRX_Dazza's Avatar
WRX_Dazza
Scooby Regular
 
Joined: Feb 2006
Posts: 11,097
Likes: 0
From: Going further than the station and back !!! ZZZZZZZZZzzzzzzzzzzzz
Default

nice work speccie!!!

spally, i'm going down ESB when Jamie returns from Holiday.

have sent him a voicemail too, so he knows to expect me

only then will i issue a post

glad you have things sorted!!!

dazza
Reply
Old Aug 21, 2007 | 09:51 PM
  #33  
WRX_Dazza's Avatar
WRX_Dazza
Scooby Regular
 
Joined: Feb 2006
Posts: 11,097
Likes: 0
From: Going further than the station and back !!! ZZZZZZZZZzzzzzzzzzzzz
Default

Originally Posted by bibo_boy
What I will say about the above is that ESB has changed it's organisation and hopefully this will help resolve the past issues?

What I will say is that to compare them and their customers to the likes of Extreme / Mocom etc... isn't fair.

Disclaimer:

This is not aimed at anyone in particular! I hope all issues get resolved
changed their organisation???

LMFAO
Reply
Old Aug 21, 2007 | 10:12 PM
  #34  
Milamber's Avatar
Milamber
Scooby Senior
iTrader: (2)
 
Joined: Jan 2004
Posts: 18,358
Likes: 0
From: England
Default

Spec'C
Reply
Old Aug 21, 2007 | 11:30 PM
  #35  
V4JDMSTi's Avatar
V4JDMSTi
Scooby Regular
iTrader: (2)
 
Joined: Jan 2005
Posts: 12,706
Likes: 1
From: Essex
Default

top work spec c. glad you're all sorted spally.
Reply
Old Aug 22, 2007 | 07:16 AM
  #36  
bibo_boy's Avatar
bibo_boy
Scooby Regular
 
Joined: Sep 2006
Posts: 4,019
Likes: 0
From: R.I.P. R.A. :(
Default

Originally Posted by WRX_Dazza
changed their organisation???

LMFAO


Just trying to put the views of both sides across......

As ESB will agree.... they are not Extreme or Mocom.

But Jamie doesn't charge half of what they do.

It's customer choice...
Reply
Old Aug 22, 2007 | 08:30 AM
  #37  
spally's Avatar
spally
Thread Starter
Scooby Regular
iTrader: (1)
 
Joined: Mar 2003
Posts: 9,738
Likes: 0
From: family life is superb but i MISS my scoob!!
Default

have to slightly disagree there bibo. have had an engine rebuild somewhere else before and there was a price differential between the 2 , but not substantial.

however what i do expect, no matter if i'm paying top pounds or not is decent customer service. Unfortunately this hasnt been the case with myself recently.

but hey ho, you live and learn, life is too short to hold grudges etc.
Reply
Old Aug 22, 2007 | 09:40 AM
  #38  
Summers's Avatar
Summers
Scooby Regular
 
Joined: May 2005
Posts: 751
Likes: 0
Default

Hi Spally, Glad it's all sorted mate and I can only agree about holding grudges. We are looking forward to the noise of your scooby going down the road soon.

Neil
Reply
Old Aug 22, 2007 | 09:58 AM
  #39  
WRX_Dazza's Avatar
WRX_Dazza
Scooby Regular
 
Joined: Feb 2006
Posts: 11,097
Likes: 0
From: Going further than the station and back !!! ZZZZZZZZZzzzzzzzzzzzz
Default

Originally Posted by bibo_boy


Just trying to put the views of both sides across......

As ESB will agree.... they are not Extreme or Mocom.

But Jamie doesn't charge half of what they do.

It's customer choice...

You buy cheap, you buy twice!!!! - believe it!!!
Reply
Old Aug 22, 2007 | 10:14 AM
  #40  
Diesel_DC's Avatar
Diesel_DC
Scooby Regular
iTrader: (7)
 
Joined: Jan 2007
Posts: 4,984
Likes: 0
From: Back in Diesel wonderland - 3.0 TDi Quattro A4, with more toys than Ann Summers...lol
Default

Originally Posted by WRX_Dazza
You buy cheap, you buy twice!!!! - believe it!!!
So true that Dazza
Reply
Old Aug 22, 2007 | 10:58 AM
  #41  
bibo_boy's Avatar
bibo_boy
Scooby Regular
 
Joined: Sep 2006
Posts: 4,019
Likes: 0
From: R.I.P. R.A. :(
Default

Originally Posted by S600B_DC
So true that Dazza
There is some truth there!!!!

Spally.... I totally agree with you about communication....

I might be wrong but I'm sure there is a price difference between Extreme and ESB?

Last edited by bibo_boy; Aug 22, 2007 at 11:00 AM.
Reply
Old Aug 22, 2007 | 12:24 PM
  #42  
spally's Avatar
spally
Thread Starter
Scooby Regular
iTrader: (1)
 
Joined: Mar 2003
Posts: 9,738
Likes: 0
From: family life is superb but i MISS my scoob!!
Default

right this thread is now starting to go off topic. So please can i quote the webmaster:

a) Include any factors which might sway opinion to be less sympathetic to you which you may have left out of your original post. (It will honestly come out in the end now this is a public issue).
b) Be sure to update everyone if the matter is resolved. All companies make mistakes from time to time, but if they sort it out to your satisfaction, that is to be respected just as much as getting everything right first time.

therefore i have no problems with people stating their experiences with ESB, good or bad, but let's not start comparing against other companies.

I have had experiences with other companies, and i have mentioned no names, other than ESB.

This thread was never started to compare one against the other and still isnt.
It was about the issue i had that needed a resolution.

Last edited by spally; Aug 22, 2007 at 12:30 PM.
Reply
Old Aug 22, 2007 | 12:52 PM
  #43  
bibo_boy's Avatar
bibo_boy
Scooby Regular
 
Joined: Sep 2006
Posts: 4,019
Likes: 0
From: R.I.P. R.A. :(
Default

Sorry mate.... no more from me

I'm just glad you've got your car sorted

I really hope you stay Scooby (but the cossie would be nice too!)
Reply
Old Aug 22, 2007 | 12:57 PM
  #44  
spally's Avatar
spally
Thread Starter
Scooby Regular
iTrader: (1)
 
Joined: Mar 2003
Posts: 9,738
Likes: 0
From: family life is superb but i MISS my scoob!!
Default

cool

bibo, have no problem with you or what you have posted, nor anyone else. I just wanted to keep the thread about the original problem.

cheers
Reply
Old Aug 22, 2007 | 01:00 PM
  #45  
V4JDMSTi's Avatar
V4JDMSTi
Scooby Regular
iTrader: (2)
 
Joined: Jan 2005
Posts: 12,706
Likes: 1
From: Essex
Default

so when we going to bufty the scooby then spally?
Reply
Old Aug 22, 2007 | 01:05 PM
  #46  
spally's Avatar
spally
Thread Starter
Scooby Regular
iTrader: (1)
 
Joined: Mar 2003
Posts: 9,738
Likes: 0
From: family life is superb but i MISS my scoob!!
Default

could be soon mate, just need to get the bumper and a few other littles bits sorted then we are ready to rumble
Reply
Old Sep 11, 2007 | 02:15 PM
  #47  
spally's Avatar
spally
Thread Starter
Scooby Regular
iTrader: (1)
 
Joined: Mar 2003
Posts: 9,738
Likes: 0
From: family life is superb but i MISS my scoob!!
Default

ok right, just to keep in line with what i had been advised by the webmaster.

Have spoken with Jamie @ ESB and he could not have been any more helpful. He has told me to take the car in whenever i can get it there, should have been yestereday but i forgot!!!!, and the small issues that are still occuring he will get sorted.

So thanks Jamie.
Reply
Old Sep 11, 2007 | 06:49 PM
  #48  
Mrs spec'c'57's Avatar
Mrs spec'c'57
Scooby Regular
 
Joined: Apr 2005
Posts: 1,710
Likes: 0
From: 1 dickhead gone... 1 remaining
Default



Steve
Reply
Old Sep 11, 2007 | 07:58 PM
  #49  
Tiny's Avatar
Tiny
Scooby Regular
 
Joined: Aug 2002
Posts: 29,559
Likes: 0
From: FPMSL It's only a FocaRSe !!!
Default

Respect SpALLY & Jamie

Reply
Old Sep 11, 2007 | 08:00 PM
  #50  
Milamber's Avatar
Milamber
Scooby Senior
iTrader: (2)
 
Joined: Jan 2004
Posts: 18,358
Likes: 0
From: England
Default

Well done Jamie, good customer service saves the day
Reply
Old Sep 11, 2007 | 08:57 PM
  #51  
Phil's Avatar
Phil
Track Day Organiser
 
Joined: Aug 2001
Posts: 23,377
Likes: 0
From: SX
Default

Good to see the matter resolved and everybody is happy
Reply
Old Sep 12, 2007 | 01:26 PM
  #52  
spally's Avatar
spally
Thread Starter
Scooby Regular
iTrader: (1)
 
Joined: Mar 2003
Posts: 9,738
Likes: 0
From: family life is superb but i MISS my scoob!!
Default

matter hasnt been resolved, yet, as i barely drive the car at the mo, but thanks to Jamie, like orange would say the future is looking bright
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Jonny mac
ScoobyNet General
10
Oct 9, 2015 12:25 PM
PetrolHeadKid
Driving Dynamics
10
Oct 5, 2015 05:19 PM
dpb
Non Scooby Related
46
Oct 3, 2015 11:50 AM
Wouldie
ScoobyNet General
4
Sep 29, 2015 05:12 PM
lozgti1
Non Scooby Related
8
Sep 28, 2015 03:49 AM




All times are GMT +1. The time now is 10:12 AM.