Oh, so your issue is you can set custom message tones for friends with anything other than an Android device? That's truly odd.

 

I don't change mine but perhaps you've managed to change the tone for iMessage alerts and not SMS alerts. Again, not sure what's possible.

 

iMessage text tones are fine, Jack, they all work as set. I always assign one particular number with its own tone which I consider important, hence spending so much time on it with Apple. The contact will show the correct tone but sound the default tone.

 

Hmm, I can't find anything much similar and my google foo is strong. Any issues seem really old and often involve user created tones or another was multiple contacts with the same number.

 

You got discount out of this .

Awesome!

 

I've exhausted every avenue and let's face it, so have Apple. Getting a full refund after owning a phone for just under 13 months isn't normal practice.

I will do a backup and restore as a new phone and see if it works. If so, I will add apps page at a time etc until it stops working.

 

Granted, discount is good but I'd rather the blõody phone work properly.

 

Spoon

Had exactly the same issue just now from a friend with a Windows phone. Set the text tone for them to a custom tone, but the phone plays the default text tone when the message arrives.

You're not alone and apparently its not just Android, but Windows too.

 

I doubt it's OS specific other than Not iOS.

 

Well I never, DD, thanks for trying it. It'll be interesting to see if anybody else can test it and report back.

I don't know anybody with a Windows phone but your findings open this issue up further. Does it still show the custom tone in their contact profile or did that revert back to default too as well as the sound?

I'm convinced lots of iPhone owners haven't tried it and those that have and consequently found a fault really aren't that bothered and haven't either reported it or considered posting it anywhere. For me, it is an important feature on a phone hence the reason I've given Apple some stick.

 

I've changed one of my contacts who uses a non smart phone, will report when I get a txt.

 

me too,

the other way round i suppose it to change the phone from default to another tone and then use a diffenrent tone for the said person

i have the back to the future chime for all my txt/imessage so could change the mrs number to bells if i wanted to

 

Thanks, Jack. When you say Smartphone I assume you mean iPhone?

 

works on mine,

set phone to normal iphone ring tone, then changed my dads number to back to the future, hes android and different network, get the back to future chime when he txt,

 

Tried every permutation. In fact my default tone isn't the shipped default tone but of course I have tried it back as Apple's default and still it fails.

 

Don't confuse ring tones for text tones. Is your default text tone set to a different tone to your dad's contact tone?

 

may be that then

 

Non Smartphone something that makes calls and receives txt, think £20 Nokia.

 

ah i now see where your coming from

you want to use a different factory iphone tone for said person, not a ringtone(message alert)

ill try again

but tbh if thats the case im surprised you got discount as its so trivial,

the work around would be to download the mp3 sound you want, change it to an acc version in itunes, rename it as a m4r file and drop it into ring tones and use that, yes its a faf, but once your done ul never have to do it again

jake

 

I've used my Motorola V50 with different networks to no avail. The Smart or non Smart isn't the issue, nor is it network specific.

 

well trying it with the mrs galaxy s6 now,

tried it were the iphone is set to the std shipped tone, i chose the back to the future, that works, now ive changed her to one of the other shipped iphone tones, ill report back

 

Jake, you are missing the point entirely. I want to use a different text tone for certain contacts and for one contact is important it uses a separate tone. It isn't complicated. There is NO workaround.

It is also not a trivial point when it is meant to work and is required. Next you'll be telling me you'd not care if your new car was delivered with just the front seats.

I spent a lot of time on this with Apple, discount was inevitable.

 

can you tell me what tone you would like to use for your important contact?

please

jake

 

well it works on mine anyway

dad just txt me back, phone on factory alert (classic) and dad on factory alert (synth)

im on ip7 on ee hes htc one voda

jake

 

Jake, where I appreciate you are trying to help, the particular text tone is irrelevant. As long as the contact tone is different from the default that is all that is necessary.

When someone texts that contact it should sound the custom tone. At the moment when an Android phone texts my phone the default text tone sounds, not the custom tone.

DD has tested his to find he has the same problem but when texted from a Windows phone. Hopefully he can test it from an Android phone and I will try to find someone with a Windows phone to test mine.

 

Okay, thanks. Assuming you have done it correctly yours seems fine.

 

done it both ways,

you should of got an android phone haha far easier to change stuff on,

but yeah ive done it evry way you can and it works on all the ways.

when you say custom tone, i take it you mean one of the pre installed factory tones?

not a tone you have added

 

Both ways I've tried.

I take it that's what you meant

 

what im saying is,

tell me a tone u want to use, ill convert it and send it you, then just drop it into itunes to your phone and pick it, thats the only possible way i can think you can do it, if its not working for you.

 

Happy to help.

It's reset the text tone to default in the contacts profile. I'd set it by accessing contact info from the messages app. Trying again having set it direct from the contacts app. Will let you know.