Jonnys3

To be honest it could end up being taken a lot further than you would like, especially with the unquestionable evidence now in the public domain (easily enough for a conviction); so on second thought it's probably best not to go down that route if that's not what you want to see happen.

Dirk Diggler 75

I might pop in for a test drive .....

jayallen

iTrader: (31)

There was an incident on here a good few years ago where by a car was written off whilst being test driven in the wet after having work done at a Tuners....A big power Type R I think it was, I don't remember the outcome..

south_scoob

Are we going to see the footage or not

StueyBII

I can understand people getting upset. After all it is not just a car to a lot of us but a source of much pleasure and we get protective of them. We entrust them to these garages to sort them, not to rag the t1ts off it.

I also understand that the manager is doing what he can. However whilst that person is still employed I would not be taking my car there.

BoozyDave

iTrader: (8)

if the car needed to be tested at 70mph, take the car to a road with a 70mph limit, don't do it in a 30mph zone.

My car is remapped and 330bhp, my map was done on the road with me driving. I drove to a suitable 70mph road 15 minutes from my house, that also gave my car time to warm up correctly

I also drive like miss daisy

Shellyaj

Gentlemen, something is amiss here and it ain't what I've been saying...

I think this post has run its course, I believe that I share the OP understanding that this is now somewhat concluded and we should all move on...

As I have said before, anyone who wants a chat, give me a call.. I have posted my personal details here enough... I am a Scoobie fan and a believer in the blog, I want to help but feel this is now counter productive and has not extolled either virtues of truth or honesty...

Best we all shake hands and move apart, I will of course be watching the post (as you all will) but I won't comment any more as I feel I have been misquoted and misconstrued enough...

I appreciate all you have given to this post but ask that you enjoy the ownership of a great car that has been the backbone of my family life for as long as I remember. I love the cars and love honesty in all its forms... I do not believe that this post has been the epitome of either...

Regards

Andrew Shelly
07957338038

south_scoob

I think he wont show the video because it may have been going 71 but it was probly not in a dangerous way and the police cant very prove that gps was claberated that day anyway

ditchmyster

iTrader: (7)

What I and I think most have a problem with is 71 in a 30, and if my speedo and GPS is anything to go by it was probably reading closer to 80mph than 70mph on the speedo.

The other thing that was totally un-acceptable is the managers attitude towards the complaint from the customer, which was basically a shrug of the shoulders and now pay up for the pleasure of our tech ragging your car in a 30 zone and then using it to go to his home address.

Imo the service manager should and could of handled the situation (after all it's his job to manage) on the spot by a) taking the customers complaint seriously, b) putting the tech on the spot there and then and asking him what the bloody hell he was playing at doing 71 in a 30.

At which point the disciplinary procedure kicks into play, lado ends up with a written warning, and told any come back on the speeding is on you, customer gets a free service and probably thinks no more of it. And when he later finds out lado went home in the car he thinks ah well I got a free service.


Whole different ball game now, why because basic procedures and company policy that should have been in place, either wasn't in place or wasn't adhered to.

It's all well and good having a nice relaxed atmosphere at your place of work, but people need to know where the line is, especially in this day and age, this is an example of what a laxidaisical attitude, lack of professionalism and total dis-regard for customers and their property can escalate to.

And that's before any speeding tickets drop on the floor from the old bill.

I used to work for a bloke that was obsessed with procedures and risk assessments, we all thought it was a ball ache and he was a bit of a little Hitler, but when something went wrong, we all knew what to do.

Trinity

iTrader: (28)

So what was the outcome? or did we only get to know the problem?

OP-vanished?

ALi-B

iTrader: (1)

Based on the above I am locking this thread for two reasons; Firstly the public discussion between OP and the person quoted above has ended, and from that no-online resolution is foreseeable. Secondly, pretty much all that needs to be said in terms of third party comments has been said and allowing futher comments would just be repeating what many users have already mentioned, and without any resolution this could run on and on without any progress and likely deteriorate into content that could pose risk to the forum from legal action..

If there was a conclusion and outcome to this dispute that I have missed, I'd appreciate if this could be made known to me or another mod, so we can either re-open the thread or post a comment on your behalf in the interests of making it publically known what the final outcome is.


Cheers.

smunns

hi everyone thanks for your interest in this matter and have had lots of message asking what is going on well you guess is as good as mine as I am now formally not longer welcome in Shelly Motors..............

ditchmyster

iTrader: (7)

So someone there ragged your motor and you got sacked.

Blue by You

iTrader: (23)

That's not really surprising, is it?
I'm not saying you did anything wrong, but regardless of who was at fault, or who-did-what-to-whom, no self respecting proprietor is going to risk having his business dragged through the mud by inviting the perpetrator of said mud-dragging back to the fold is he?

smunns

Well sort off............

Blue by You

iTrader: (23)

smunns

Was offered my service money back but just labour money....

Blue by You

iTrader: (23)

That's a fair offer he didn't have to make I would say. Sounds like you refused it.

ossett2k2

iTrader: (9)

Did you at least get a discount on the work you had done there just before the mechanic decided to rag your car to double the speed limit?

Edit: you answered the question as I was typing lol
Take your money and RUN

smunns

No I did not but now I am formally welcome in the showroom so bit hard to go and get it lol......

ossett2k2

iTrader: (9)

We taking bets on how long this thread lasts?
I'll give you 10/1 it won't make it past 24hrs pmsl

smunns

Lol

The Rig

iTrader: (13)

Bank transfer ;-)

smunns

Thanks everyone for you support and as I keep getting emails asking for a update, well I have asked for my service money back and have been told I can have labour money back.
But now formally not welcome in his showroom....

fat-thomas

iTrader: (4)

as you are bipolar?? maybe tommorow you wont mind, then change your mind several times throughout the day and update the thread hourly with your mood change.


9 pages of crap

smunns

Yes I think so and also the thread have been open

BoozyDave

iTrader: (8)

So did they give you a full refund or refund labour only?

Your **** must be killing you, you have been properly shafted


Did you actually take the footage to the police or did you back down on that too?

If you are not welcome, why do them any favours by taking it lying down?

**jay**

iTrader: (1)

Far too soft, i will service your car for free if you supply the parts, it only take me a week too do, make sure you leave plenty petrol in it for the test drive, cheers

smunns

No I have not been offered a full refund just been offered labour costs but Subaru uk have been In touch with me to try ns sort this out with me as they are looking into it.

smunns

Maybe you feel that I have been soft but the car has gone now and have ordered a new one to draw a line under it...

All I have to say to everyone get a tracker and a dash cam as they are high power cars so would not like it to happen to others