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Old Dec 15, 2014 | 07:11 AM
  #91  
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This is a joke paypal have now closed the case as he has proof of delivery. What a load of bollocks
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Old Dec 15, 2014 | 07:34 AM
  #92  
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Unfortunately that was always going to happen. Paypal is paint by numbers. Proof of delivery? Check. Case closed.

Whether that proof holds up to proper scrutiny or not means little.
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Old Dec 15, 2014 | 07:38 AM
  #93  
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Dont see how?

No one was at home.

****ed me off now. Thats city link and p4d passing the blame. Asb wanted nothing to do with.
Paypal just going by what hes got.

Safe to say ill only be buying in cash in person if i ever want anything off scoobynet
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Old Dec 15, 2014 | 07:45 AM
  #94  
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How did you fund your PayPal payment? I am assuming via your bank account or a credit card, if so get them involved as they have far more 'pull' than you do.

Tell them you are disputing the charge due to not having received the goods, they may tell you to sod off but as you have been roundly shat on you have nothing to lose at this point.
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Old Dec 15, 2014 | 11:28 AM
  #95  
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I had a problem with paypal recently although eventually sorted itself out after numerous phone calls at my own cost.

OP - phone them up and speak to a claims advisor and explain the situation, when I had an issue they were quite helpful although it did take a few attempts to sort it out as the back office staff that make the decisions only go on the info given. Its stated previously, its black and white in their eyes.
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Old Dec 15, 2014 | 11:30 AM
  #96  
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A few feedback posts on the various fb selling pages should also grab the traders attention. Assuming that he uses them.
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Old Dec 15, 2014 | 11:42 AM
  #97  
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Just playing devil's advocate here. There are 4 people (companies, entities) involved: Buyer;
Money transfer co (paypal);
Seller;
Courier.
3 of the 4 involved say the item is delivered. I think you are fighting a losing battle.

However, have you asked the courier if their vans are lo-jacked? Can they put the van at your address at the supposed time of delivery? Or at all?
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Old Dec 15, 2014 | 01:07 PM
  #98  
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Me and ASB have finnally come to an agreement over this and have sorted the issue.

Mods can you delete this thread please
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Old Dec 15, 2014 | 01:10 PM
  #99  
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Good to hear that JJ
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Old Dec 15, 2014 | 01:19 PM
  #100  
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Originally Posted by JamieJerkovic
Me and ASB have finnally come to an agreement over this and have sorted the issue.

Mods can you delete this thread please
Why delete it???
Post what the agreement is as it may help to show ASB in a good light
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Old Dec 15, 2014 | 02:34 PM
  #101  
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Originally Posted by fat-thomas
Why delete it???
Post what the agreement is as it may help to show ASB in a good light
this
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Old Dec 15, 2014 | 03:20 PM
  #102  
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^^^^^this^^^^^
You can't leave us hanging,the final chapter needs to be heared
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Old Dec 15, 2014 | 03:53 PM
  #103  
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Always the case, if there is a solution found, or not found, it should be reported.

Start a war on a public forum, then in should stay here whether or not you made a deal with the person/company in question, because 1, they may not do that for other folk, 2, you had to bring it to a forum to get a response, 3, if they found a solution or not

ASB have the right to reply and put their version of events, and what they did to rectify the situation. This would actually show them in very good light imo if they did everything they could.
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Old Dec 15, 2014 | 04:04 PM
  #104  
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Basically paypal found it in ASB's favour. Which left me with nothing and no idea what to do next. I told ASB I wasn't happy and that I thought he could of done more sooner to resolve this. I seemed to be the one chasing up city link etc. So as my last option I asked if he could just refund me half of what I spent and we both take a loss I know it's not the full £550 and I'm still out of pocket but it's better than nothing. This has been going on for a month now and ASB agreed with that and sent me the money this morning.

Just want to move on and try forget about it now seems I done all I could have to fix this.
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Old Dec 15, 2014 | 04:16 PM
  #105  
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Nice one Cheap turbo
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Old Dec 15, 2014 | 04:17 PM
  #106  
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As above. Paypal dispute was found in my favour. Jamie pmd me asking for half the amount so we both take a hit. I agreed and sent the money over.
Jamie does seem genuine enough but Hes over 200 miles from me and all I have at my end is tracking saying delivered and citylink also saying its signed for.
Even though I made the mistake of insuring for the low amount, citylink wont even refund that as its conidered delivered. End of. So insuring for the full amount would have been a waste of more money it seem.
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Old Dec 15, 2014 | 04:19 PM
  #107  
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Originally Posted by JamieJerkovic
Basically paypal found it in ASB's favour. Which left me with nothing and no idea what to do next. I told ASB I wasn't happy and that I thought he could of done more sooner to resolve this. I seemed to be the one chasing up city link etc. So as my last option I asked if he could just refund me half of what I spent and we both take a loss I know it's not the full £550 and I'm still out of pocket but it's better than nothing. This has been going on for a month now and ASB agreed with that and sent me the money this morning.

Just want to move on and try forget about it now seems I done all I could have to fix this.
all i can say is you are easily pleased.
firstly asb sent it insured for £25 and you didnt receive it, granted not asbs fault it didnt arrive but it is 100% the couriers,id be ringing them day and night for some proper answers and as suggested above pursue it through you bank or credit card company.

you have lost the best part of £250 through no fault of your own.
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Old Dec 15, 2014 | 04:20 PM
  #108  
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Originally Posted by 53
Nice one Cheap turbo

Dont say that
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Old Dec 15, 2014 | 04:25 PM
  #109  
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Originally Posted by fat-thomas
all i can say is you are easily pleased.
firstly asb sent it insured for £25 and you didnt receive it, granted not asbs fault it didnt arrive but it is 100% the couriers,id be ringing them day and night for some proper answers and as suggested above pursue it through you bank or credit card company.

you have lost the best part of £250 through no fault of your own.

I have tried mate ive rang managers etc from both companys and both passing the blame not wanting anything to do with it just give up and cant be assed now taken a month to get this far. Police wanted nothing to do with it. Ive spoke to so many people by phone and email etc just want nothing to do with it as going by there information its posted.

Atleast i got something out of it. Could of been better of course but just happy to even have half of what i spent!
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Old Dec 15, 2014 | 04:29 PM
  #110  
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more to the point.................i wonder who has the turbo? check ebay listings in your area somebody might not know what they have
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Old Dec 15, 2014 | 04:31 PM
  #111  
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Originally Posted by the shreksta
more to the point.................i wonder who has the turbo? check ebay listings in your area somebody might not know what they have
I have been bud, keeping my on on ebay, facebook sites, gumtree etc if i come across it will be fun going to collect it! Have to bring big shrek along haha
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Old Dec 15, 2014 | 04:34 PM
  #112  
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Originally Posted by the shreksta
more to the point.................i wonder who has the turbo? check ebay listings in your area somebody might not know what they have
easy, as it was from asb just keep an eye on scabbynet for the thread.
"fitted new turbo and it screeches and is smoky"
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Old Dec 15, 2014 | 04:45 PM
  #113  
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Originally Posted by JamieJerkovic
I have been bud, keeping my on on ebay, facebook sites, gumtree etc if i come across it will be fun going to collect it! Have to bring big shrek along haha
anytime pal
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Old Dec 15, 2014 | 06:09 PM
  #114  
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Originally Posted by JamieJerkovic
I have tried mate ive rang managers etc from both companys and both passing the blame not wanting anything to do with it just give up and cant be assed now taken a month to get this far. Police wanted nothing to do with it. Ive spoke to so many people by phone and email etc just want nothing to do with it as going by there information its posted.

Atleast i got something out of it. Could of been better of course but just happy to even have half of what i spent!
Hi Jamie I do not see how the police will not help you or the next party as this is fraud and deception crime as you did not put your hand to paper for it and is is a big thing to the police and you and the next party can get full refunds from the delivery company it is not down to you 2 to show its not got to you it's down to them mate

Sorry for the bad gramer and spellings

Last edited by scoobyman2007; Dec 15, 2014 at 06:10 PM.
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Old Dec 16, 2014 | 01:51 AM
  #115  
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I'd probably accept half of the money too if I had been through all this ****. Sod cheap couriers, why they aren't more regulated baffles me.
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Old Dec 16, 2014 | 08:35 AM
  #116  
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Someone on one of these threads came up with a pretty good solution to stop this sort of thing happening in future. The use of a password or PIN number that the customer has to give the delivery driver upon delivery.

This is not out of the realms of fantasy.

On many websites when ordering items there is often a box where it is possible to add delivery instruction notes. Maybe it could be added in the box that a password needs to be given before the item is released to the signee. Maybe the person that books the courier should consider requesting a password is given at the other end, one that they can then forward on to the customer.
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Old Dec 16, 2014 | 09:02 AM
  #117  
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Originally Posted by WRXrowdy
Someone on one of these threads came up with a pretty good solution to stop this sort of thing happening in future. The use of a password or PIN number that the customer has to give the delivery driver upon delivery.

This is not out of the realms of fantasy.

On many websites when ordering items there is often a box where it is possible to add delivery instruction notes. Maybe it could be added in the box that a password needs to be given before the item is released to the signee. Maybe the person that books the courier should consider requesting a password is given at the other end, one that they can then forward on to the customer.
I work in a courier company myself. The problem with that is that when i scan the parcels in this morning amd set out on my route customers will be given a 1 hour time slot. And they will receive either an email or text message. Whichever is provided. If for example the customer on the receiving end is at work or whatever and someone else is at home. The person at home may not get the message/pin and wouldnt be able to sign for it. That will cause havoc as someone was at home to receive it but because of the pin they can't have it
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Old Dec 16, 2014 | 09:03 AM
  #118  
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I've sold and sent over 30 items on here, over 40 on Cliosport and have over 300 transactions on ebay with atleast 100 of them as a seller...................I've never had one postal issue. Just saying.
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Old Dec 16, 2014 | 10:18 AM
  #119  
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Originally Posted by veerinder9
I work in a courier company myself. The problem with that is that when i scan the parcels in this morning amd set out on my route customers will be given a 1 hour time slot. And they will receive either an email or text message. Whichever is provided. If for example the customer on the receiving end is at work or whatever and someone else is at home. The person at home may not get the message/pin and wouldnt be able to sign for it. That will cause havoc as someone was at home to receive it but because of the pin they can't have it
We are talking about items that have to have pod. They have got to be signed by someone, chances are the person who is in at the address will have been given the password, if not the item go back to the depot and returned the following day. I'm sure if someone was expecting a parcel with the value of £500 odd would make sure someone was available to sign for it and have all the details, even if it is a neighbour, got to be better than the possibility of any random signing for it, or the courier chucking it in a bin and signing for it themselves.

Just to add, I was a courier for twenty years. Never binned any item I delivered but this is not unheard of happening.
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