howellsy42

i had a tracker fitted to my sti about 6 months ago now every time i have done a test track they have found my car in seconds now yeasterday i needed to pick my car up from the garage but didnt have any one to run me down there so i took my car trailer loaded it up and drove home was expecting a phone call to say your tracker has gone off but it never came so i rang them today asked why i never got a phone call and all he said was you shouldnt of moved it as we could of called the police but i said you never even knew it was moving they said well we best do a test track but i couldnt as my car was at home in the garage so should i just not bother and stop paying my £10 a month?

what do you all think?

stevebennett

Ask them to do another test??

So what if its at home in the garage they found my car when it was in my garage.

if its less than 12 month old then you should get a free repair if it is faulty.


Steve

howellsy42

they say that it cant be tracked if it hasnt been moved for two hours wasing going to get them to test is tomorrow but there not open at weekends !!!!

stevebennett

They should be able to give you the last position on record.

howellsy42

well just a little up date the company that fitted the tracker came out last tuesday told me that the system is fine and every thing works?!? so i took the car for a little drive around northampton on the back of my car trailer and guess what the track never went off so after alot of phone calls to track star and the other company im getin a whole new tracker system fitted tomorrow free of charge so thats made me happy plus il be testing if this one works at the weekend !!!!

Snazy

Thats why I love the SafeSpeed option... it runs off GPS so if its not working, nor is the GPS. Thats how I found mine not to be working.

howellsy42

track star are also giving me back my supsritsion charge for the last 7 months becasue of all the hassel i have had !!

Snazy

Yeah I got 3 months back off them, plus some bank charges they caused with a messed up DD.
I have found their customer services pretty good all in

Do you use Safespeed?

Must get my new paperwork back in the post actually, start paying for the new one lol

Is the new one all sorted now then ?

howellsy42

its all fitted havnt had a chance to try it yet but i will do this week end the cars in a million bits at the mo trying to get it ready for its remap but cant seem to find the time to crack on with it!!