ashley-e30

can anyone help i have just been to my account and have £87.75 taken by scoobynet.. i also get charged 2 x £4 a month any one help this is really pi$$ing me off!

(Unique Transaction ID59R4380652053911K

thanks ashley 07857029208

jaypug

iTrader: (4)

I've been charged a couple of payments for £18 just lately and was very pissed off so I cancelled my PayPal.

ashley-e30

very annoying i agree especially when i now have to pay a overdraft fee of £25

MattyB1983

iTrader: (51)

Speak to admin.
I had an issue a couple of years ago where I was being charged twice every month. I don't think I got a refund but they explained how to sort it. I needed to contact paypal and cancel one of the subscriptions as two had been processed instead of one.

Lisawrx

iTrader: (1)

Have a look at this link, it explains what what has probably happened

https://www.scoobynet.com/scoobyshop...my-say-so.html

ashley-e30

do you think they will refund me ?

224

I had this happen on my yearly subscibtion then took payments twice in same month. I messages admins twice and never recived a reply! I will not be joining again next year as this is basically theft!

L.J.F

iTrader: (31)

How do you cancel the yearly subscription?

Lisawrx

iTrader: (1)

I should think so, just contact Stu. Link below to his profile

https://www.scoobynet.com/member.php?u=22875

Lisawrx

iTrader: (1)

SN is not here to thieve off people. They don't go and take the money, it's something that happens with your paypal account, that you need to make sure you cancel. As for being ignored, I'm sure that was an oversight and not a deliberate attempt to keep your money. Try Stu on the link I posted above to see if he can sort it now.

Personally I don't know as I've never done it myself, but it is somewhere within your paypal settings. Maybe someone else reading this thread that has done this could advise you.

BoozyDave

iTrader: (8)

i kept getting billed twice every month, kept emailing mods and admin staff, never even got a reply, just plain ignorant

RICHARD J

iTrader: (4)

If admin don't sort it why not open a Pay Pal dispute to refund what has been overcharged

peter zippy reid

iTrader: (25)

Go to your paypal account then profile then look for scoobynet and cancel subs

Lisawrx

iTrader: (1)

It hasn't technically been overcharged. People aren't checking their own paypal settings and as a result, extra payments are being taken. This is not SN taking them, this is PP giving them automatically. To stop this from happening, the person needs to go into their PP settings and cancel any

To those needing a refund, contact Stu either via PM or direct e mail (both there in the link a few posts up) and I'm sure he'll sort things out from that side of things. Sometimes just going through the 'contact us' link, messages get missed, so contacting directly may be the better option.

For more detail regarding these recurring payments, see the link below:

https://www.scoobynet.com/scoobyshop...g-problem.html

legacy_gtb

iTrader: (3)

Could you give a bit mopre info on this? i can find my profile page but cant see a subscriptions tab anywhere???? cheers

MattyB1983

iTrader: (51)

Its strange how so many people are/have been charged twice etc, all for the same thing. Surely not everybody concerned has made the same error. Ive never been overcharged for any thing else on paypal, only sccobynet.

tubbytommy

iTrader: (20)

lisa is spending the money on *****'s and butt plugs.

Fleetster

Actually lol'd at work.... now people are looking at me strange

Lisawrx

iTrader: (1)

FFS