ScoobyNet.com - Subaru Enthusiast Forum

ScoobyNet.com - Subaru Enthusiast Forum (https://www.scoobynet.com/)
-   ScoobyNet General (https://www.scoobynet.com/scoobynet-general-1/)
-   -   scooby net going in my bank for £87.75 (https://www.scoobynet.com/scoobynet-general-1/976683-scooby-net-going-in-my-bank-for-87-75-a.html)

ashley-e30 04 June 2013 07:58 PM

scooby net going in my bank for £87.75
 
:mad: can anyone help i have just been to my account and have £87.75 taken by scoobynet.. i also get charged 2 x £4 a month any one help this is really pi$$ing me off!

(Unique Transaction ID59R4380652053911K

thanks ashley 07857029208

jaypug 04 June 2013 08:07 PM

I've been charged a couple of payments for £18 just lately and was very pissed off so I cancelled my PayPal.

ashley-e30 04 June 2013 08:11 PM


Originally Posted by jaypug (Post 11110424)
I've been charged a couple of payments for £18 just lately and was very pissed off so I cancelled my PayPal.

very annoying i agree especially when i now have to pay a overdraft fee of £25

MattyB1983 04 June 2013 08:14 PM

Speak to admin.
I had an issue a couple of years ago where I was being charged twice every month. I don't think I got a refund but they explained how to sort it. I needed to contact paypal and cancel one of the subscriptions as two had been processed instead of one.

Lisawrx 04 June 2013 08:17 PM

Have a look at this link, it explains what what has probably happened

https://www.scoobynet.com/scoobyshop...my-say-so.html

ashley-e30 04 June 2013 08:43 PM


Originally Posted by Lisawrx (Post 11110440)
Have a look at this link, it explains what what has probably happened

https://www.scoobynet.com/scoobyshop...my-say-so.html

do you think they will refund me ?

224 04 June 2013 08:47 PM

I had this happen on my yearly subscibtion then took payments twice in same month. I messages admins twice and never recived a reply! I will not be joining again next year as this is basically theft!

L.J.F 04 June 2013 08:58 PM

How do you cancel the yearly subscription?

Lisawrx 04 June 2013 09:04 PM


Originally Posted by ashley-e30 (Post 11110487)
do you think they will refund me ?

I should think so, just contact Stu. Link below to his profile

https://www.scoobynet.com/member.php?u=22875

Lisawrx 04 June 2013 09:09 PM


Originally Posted by 224 (Post 11110499)
I had this happen on my yearly subscibtion then took payments twice in same month. I messages admins twice and never recived a reply! I will not be joining again next year as this is basically theft!

SN is not here to thieve off people. They don't go and take the money, it's something that happens with your paypal account, that you need to make sure you cancel. As for being ignored, I'm sure that was an oversight and not a deliberate attempt to keep your money. Try Stu on the link I posted above to see if he can sort it now.


Originally Posted by L.J.F (Post 11110515)
How do you cancel the yearly subscription?

Personally I don't know as I've never done it myself, but it is somewhere within your paypal settings. Maybe someone else reading this thread that has done this could advise you.

BoozyDave 04 June 2013 09:10 PM

i kept getting billed twice every month, kept emailing mods and admin staff, never even got a reply, just plain ignorant :brickwall :mad:

RICHARD J 04 June 2013 10:06 PM

If admin don't sort it why not open a Pay Pal dispute to refund what has been overcharged

peter zippy reid 04 June 2013 10:23 PM


Originally Posted by L.J.F (Post 11110515)
How do you cancel the yearly subscription?

Go to your paypal account then profile then look for scoobynet and cancel subs

Lisawrx 05 June 2013 12:06 AM


Originally Posted by RICHARD J (Post 11110606)
If admin don't sort it why not open a Pay Pal dispute to refund what has been overcharged

It hasn't technically been overcharged. People aren't checking their own paypal settings and as a result, extra payments are being taken. This is not SN taking them, this is PP giving them automatically. To stop this from happening, the person needs to go into their PP settings and cancel any

To those needing a refund, contact Stu either via PM or direct e mail (both there in the link a few posts up) and I'm sure he'll sort things out from that side of things. Sometimes just going through the 'contact us' link, messages get missed, so contacting directly may be the better option.

For more detail regarding these recurring payments, see the link below:

https://www.scoobynet.com/scoobyshop...g-problem.html

legacy_gtb 05 June 2013 07:58 AM


Originally Posted by peter zippy reid (Post 11110621)
Go to your paypal account then profile then look for scoobynet and cancel subs

Could you give a bit mopre info on this? i can find my profile page but cant see a subscriptions tab anywhere???? cheers

MattyB1983 05 June 2013 08:44 AM

Its strange how so many people are/have been charged twice etc, all for the same thing. Surely not everybody concerned has made the same error. Ive never been overcharged for any thing else on paypal, only sccobynet.

tubbytommy 05 June 2013 12:50 PM

lisa is spending the money on dildo's and butt plugs.

Fleetster 05 June 2013 01:34 PM


Originally Posted by tubbytommy (Post 11111033)
lisa is spending the money on dildo's and butt plugs.

:lol::lol::lol:

Actually lol'd at work.... now people are looking at me strange :Suspiciou

Lisawrx 05 June 2013 07:02 PM


Originally Posted by tubbytommy (Post 11111033)
lisa is spending the money on dildo's and butt plugs.

FFS :rolleyes::lol1:


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