Scoobyfan2012

Thought this might entertain you guys,

Got my Scooby on saturday, sent the V5 off and the tax runs out today.

Took the V5/2c to the post office to buy tax and they said they need proof of insurance.

Doesn't seem to be an option to print off my insurance document on privileges website and the new document hasn't arrived by post yet.

Phoned them up yesterday they said as they would have to "print the document early" it would cost £ 9.95 for them to print and fax it to me. I said forget it.

Phoned up again today and said can you waver that fee, the woman said it would be unfair to the other customers if she did, I said fine can you send me a cover note instead for free, she said yes but what do I want it for?

I said I will try and get the post office to tax the vehicle using a cover note, she said oh well I can't put that as a reason or they will decline it, fine I said just put down that its for records. She then goes well these phone calls are recorded so I can't do that now.

With that I just gave in and said fine I'll be without tax for a few days and hung up.

There's no way I'm paying 10 quid for a fax, so annoyed

Tidgy

go to a different insurers,

privilege? sounds more like pain in the *** to me

Terminator X

iTrader: (7)

Do people really still use the post office for car tax?! Online must be way easier fella ...

TX.

d4vidh

Why not just do it online???

chrisdicko

iTrader: (21)

Just phone back up and request a cover note for another reason?

N_Scooby

iTrader: (2)

^^ Won't be on the system yet. Takes a few weeks for change of ownership / new insurance to be uploaded - its a goverment department so things can't be rushed

Scoobyfan2012

You cannot tax a car online unless your current address is on the V5, the gov website asks if it is and when you click no it then says you cannot use the online tax at this time

Terminator X

iTrader: (7)

LOL you'll get a £100 fine of course if you don't get the tax within so many days!

TX.

d4vidh

I would attempt it online and see what it says.

Shaks-STI

iTrader: (7)

If OP uses online services the road tax will be sent to previous owner. Cant use online service until V5 hs arrived at the new address with new owners name.

Scoobyfan2012

Result! The woman in the post office has now said if I bring the details up on my phone she will do it. They don't make it easy do they!

Markfey

iTrader: (7)

I had a similar problem. However my local post office said they would accept a fax from the insurance company.

Might be worth ringing the post office and see if they're happy with this and get their fax number.

Once it was set in place, i now like nearly everyone else just buy it online.

If you are going to run the risk of driving the car i'd keep all details with you in case you get pulled so you can explain the situation as you could get your vehicle seized plus a fine for no tax, recovery fee and pound fees.

urban

iTrader: (1)

Surely with on line tax, you must have to provide proof of insurance and MOT etc

chopperman

Should have told insurance company "send it out for free now or cancel my policy". I think you have two weeks to cancel with no penalty.

Markfey

iTrader: (7)

The database for insurance and mot is checked prior to authorising. You'll also need your doc ref number which is on the front of your log book.

Dan-

It sounds like my mums experience every year got knows why she don't change it, but he insurance renews on the same date her tax does so when she phones up to buy tax they won't do it as the new policy isn't on there database, has to wait 5 days after the date to tax it!

ronjeramy

iTrader: (1)

You can't use a fax to tax your car either.

Scoobyfan2012

@ron, DVLA changed the rules recently its now a legal requirement for post offices to accept faxes.

I am aware on the post office website it says otherwise but I spoke with DVLA directly.

Car now taxed, woot =)

ronjeramy

iTrader: (1)

I stand corrected, i was a Postmaster for over 10 years, sold up 3 years ago , so I'm slightly out of touch nice to know that now