Roger Clark Motorsport amazing customer service
06 June 2011, 02:58 PM
#1
Scooby Regular
Thread Starter
iTrader: (8)
Join Date: Jan 2006
Location: MK
Posts: 4,931
Likes: 0
Received 0 Likes
on
0 Posts
Roger Clark Motorsport amazing customer service
Hi Guys after a very successful day visiting Frayz engineering 
for a roof vent fitment I returned home after a two hour drive I parked up and had tea. Later that night I moved the car back into the garage, when I started it up a family friend pointed out that lots of black oil came out of the exhaust on start up.
Panic set in and I stopped the car and started to do a few checks, Oil level seemed low so as any good idiot does I put two and two together and decided that I had big issues
I dropped Olly Clark a txt at 8.30pm Saturday night explaining the issues and within 5min he phoned me up and discussed the issue. By midday on Sunday Olly turned up to my house with trailer ready to collect my car and take it back to RCM headquarters. After a 15min inspection and a quick top up of oil olly explained that the car was running “sweat” the black oil was in fact just soot from using the anti lag ect and the oil consumption was to be expected from a 2.35 that was still very new. Less time cleaning more time checking levels is required
People ask me why I drive around with a RCM sun strip? Well I am very proud to be part of the Roger Clark Motorsport stable and all the help and support that comes with it.
Thanks Guys
for a roof vent fitment I returned home after a two hour drive I parked up and had tea. Later that night I moved the car back into the garage, when I started it up a family friend pointed out that lots of black oil came out of the exhaust on start up. Panic set in and I stopped the car and started to do a few checks, Oil level seemed low so as any good idiot does I put two and two together and decided that I had big issues
I dropped Olly Clark a txt at 8.30pm Saturday night explaining the issues and within 5min he phoned me up and discussed the issue. By midday on Sunday Olly turned up to my house with trailer ready to collect my car and take it back to RCM headquarters. After a 15min inspection and a quick top up of oil olly explained that the car was running “sweat” the black oil was in fact just soot from using the anti lag ect and the oil consumption was to be expected from a 2.35 that was still very new. Less time cleaning more time checking levels is required
People ask me why I drive around with a RCM sun strip? Well I am very proud to be part of the Roger Clark Motorsport stable and all the help and support that comes with it.
Thanks Guys
Trending Topics
!["MADDOG"'s Avatar](data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 50 50'><circle class='avatar-circle-default' fill='%237797e0' cx='25px' cy='25px' r='20px'></circle><text class='avatar-text-default' x='49%' y='53%' fill='white' text-anchor='middle' alignment-baseline='middle'>"</text></svg>)
07 June 2011, 08:45 PM
#21
Scooby Regular
iTrader: (6)
Join Date: Nov 2005
Location: stoke on trent
Posts: 2,349
Likes: 0
Received 0 Likes
on
0 Posts
never had anything but the best attention from olly and the lads at RCM, a bit pricey but you know full well the work and parts are all top notch and you simply dont worry about your car when they work on it.
07 June 2011, 09:18 PM
#22
Scooby Regular
Join Date: Aug 2004
Location: Nottingham
Posts: 2,086
Likes: 0
Received 0 Likes
on
0 Posts
Same here. Ollu and the team are superb. The new premises are superb. I am waiting for the RR to get up and running if it isnt already! LOL
Purpose built RR room, full and amazing extractor set up and was not quite finished when I last went.
Purpose built RR room, full and amazing extractor set up and was not quite finished when I last went.
Thread
Thread Starter
Forum
Replies
Last Post
fatboy_coach
General Technical
15
18 June 2016 03:48 PM
