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F1 CJE UK 06 June 2011 02:58 PM

Roger Clark Motorsport amazing customer service
 
1 Attachment(s)
Hi Guys after a very successful day visiting Frayz engineering :thumb: for a roof vent fitment I returned home after a two hour drive I parked up and had tea. Later that night I moved the car back into the garage, when I started it up a family friend pointed out that lots of black oil came out of the exhaust on start up.

Panic set in and I stopped the car and started to do a few checks, Oil level seemed low so as any good idiot does I put two and two together and decided that I had big issues :freak3:

I dropped Olly Clark a txt at 8.30pm Saturday night explaining the issues and within 5min he phoned me up and discussed the issue. By midday on Sunday Olly turned up to my house with trailer ready to collect my car and take it back to RCM headquarters. After a 15min inspection and a quick top up of oil olly explained that the car was running “sweat” the black oil was in fact just soot from using the anti lag ect and the oil consumption was to be expected from a 2.35 that was still very new. Less time cleaning more time checking levels is required :Suspiciou

People ask me why I drive around with a RCM sun strip? Well I am very proud to be part of the Roger Clark Motorsport stable and all the help and support that comes with it. :notworthy:notworthy


Thanks Guys

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juggers 06 June 2011 03:20 PM

Thats what ya call service :)

CREWJ 06 June 2011 03:35 PM

Top bloke it seems. :thumb:

ramdor 06 June 2011 04:11 PM

top class service :)

initialD 06 June 2011 04:18 PM

mate if i had work done by roger clark , id be rocking a sunstrip too :thumb:

KrisBuc 06 June 2011 04:18 PM

lucky eh !!

MattyB1983 06 June 2011 05:47 PM

That's the service you get when you pay their prices.
Quality.

frayz 06 June 2011 09:06 PM

If i get a sunstrip will Olly come pick up my car too Chris? :D

Lol, super stuff :thumb:

F1 CJE UK 06 June 2011 09:52 PM


Originally Posted by frayz (Post 10077667)
If i get a sunstrip will Olly come pick up my car too Chris? :D

Lol, super stuff :thumb:

Yep not bad for £35 works out cheaper than the AA.

I Blame it on Maddog , all that talk of breaking down made me paranoid :thumb:

EH52WRX 06 June 2011 10:12 PM

Chris you differently get what you pay for. Don't listen to all the hatters. I would be proud to have a RCM sunstrip. :thumb:

"MADDOG" 06 June 2011 10:13 PM

:thumb:

rgds "MADDOG"

53 06 June 2011 10:22 PM

Getting yourself in a flap, quite understandable :D

frayz-canopengineering FTW :D

wrx287 06 June 2011 10:27 PM

Thats why they charge a bit more than other garages. You get what you pay for:thumb:

Midlife...... 06 June 2011 11:01 PM

Quality speaks for itself....... RCM

http://i54.tinypic.com/2yuc7s2.jpg

Shaun

Paulo P 07 June 2011 12:01 AM


Originally Posted by wrx287 (Post 10077886)
Thats why they charge a bit more than other garages. You get what you pay for:thumb:

Exactly what I was thinking, they aren't cheap but the stuff they sell is top notch and so is their attention to detail :thumb: I met Olly a few years ago at Brands Hatch and he is a really nice guy, a true credit to his dad :)

F1 CJE UK 07 June 2011 09:37 AM


Originally Posted by 53WRX (Post 10077872)
Getting yourself in a flap, quite understandable :D

frayz-canopengineering FTW :D

:lol1:

F1 CJE UK 07 June 2011 09:37 AM


Originally Posted by Midlife...... (Post 10077946)
Quality speaks for itself....... RCM

http://i54.tinypic.com/2yuc7s2.jpg

Shaun

looks good mate :thumb:

joz8968 07 June 2011 10:56 AM


Originally Posted by F1 CJE UK (Post 10077070)

F1 CJE UK, is the above their new premises in Hinckley, that they've recently moved to?

F1 CJE UK 07 June 2011 03:36 PM


Originally Posted by joz8968 (Post 10078293)
F1 CJE UK, is the above their new premises in Hinckley, that they've recently moved to?

Yep amazing place

joz8968 07 June 2011 03:41 PM

I'll have to mosey on over for a snoop around. :D

wrxsti280 07 June 2011 08:45 PM

never had anything but the best attention from olly and the lads at RCM, a bit pricey but you know full well the work and parts are all top notch and you simply dont worry about your car when they work on it.

MaDaSS 07 June 2011 09:18 PM

Same here. Ollu and the team are superb. The new premises are superb. I am waiting for the RR to get up and running if it isnt already! LOL
Purpose built RR room, full and amazing extractor set up and was not quite finished when I last went.


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