Ciaran

iTrader: (16)

I recently sold an item to somebody on here.
Turns out it was wrong so he sent it back and i was going to issue a full refund.
I sent him my full address but he decided to use the Return address that was on the back of the padded envelope. Problem being i had reused an envelope that had been sent to myself and the return address that was on the back was not mine. I have PM'd everybody on various forums that i have bought things from with no sucess.

Now do i owe him a refund?
Do we go halves?
Or do i keep the money seeing as it was him that has lost the item?

greendragonkungfu

thats a good one! did you send the return address b4 he said hed returned it? how many petrol tokens are you talking about?

dj219957

id say its your fault really, he sent it back in good faith to the address on YOUR envlope.

scoobyd00999

iTrader: (1)

ask him for proof he sent it ,if he provides you that then i think the only thing you can do is pay him back and next time BUY an envlope

Camoscooby

iTrader: (5)

+1

I too am a cheapskate and re-use envelopes but I always ensure that all old labels are removed to prevent this kind of confusion

arumdevil

I disagree, he should have confirmed the postage address before sending it off. Many people who brake cars will be recycling packaging. Presume nothing.

mickywrx

iTrader: (29)

+1

Assumption/presumption is the mother of ALL **** ups.

It's up to the sender to trace the item/s, until then no refund, IMO.

subarutim

iTrader: (1)

yep i agree,he was the one sending it back to you so he should have confirmed address before sending,not rocket science is it

rapid.STI

iTrader: (5)

+1

addison

If it was wrong then you should not have sent it.
you sent wrong item and with the wrong return address

suspicious!!
pay up feel good for christmas (simples) LOL

Flaps

iTrader: (1)

+1 (well everyone else seems to be doing it! )

Essentially you put the wrong return address on the envelope, your fault imo.

Pink_Floyd

Surely when looking at the address on the reverse of the envelope the buyer who was returning the item might have noticed the name was wrong, or indeed the address depending on the amount of contact details they had for the seller?

I always, without fail confirm peoples addresses whether I'm buying and returning, or selling and sending, that way there are no mistakes.

Playing devils advocate who is to say the item was ever returned?

NINJA ED

iTrader: (2)

+1 i always mail or phone to double check address which is really what he should have done

Ciaran

iTrader: (16)

To be fair when he informed me the item was wrong I said well send it back and listed my address, It is a total **** up realy isn't it

playtime

iTrader: (1)

how much was the part if there isnt alot of money involved then leave it he sent it so he should at least remember the area or part of a postcode etc. sorry but if it were me the buyer should make sure the part is correct at time of purchase so really any help you give him is a bonus;

scoobyd00999

iTrader: (1)

well if you listed the address and he sent it somewhere else then its tough **** on his part

arumdevil

it seems one could argue there is a little blame to lie with each party, depending on who was responsible for the wrong part being sent in the first place.

As it stands, the buyer is out of pocket (assuming he's been honest and isn't just trying to blag his money back and keep the part), but if you offer a refund then you are out of pocket as you don't have the part back.

Maybe a partial refund would be the fair thing to do?

just a thought.