alcazar

iTrader: (2)

I certainly am. I'm posting in here as I get no reply in bugs.

Pages either take an age to load, or I get a blank white screen,with the message, "done" in the bottom corner on the toolbar, or I get a message saying the connection was reset.

Posting a reply often takes 5 minutes, with the white page alternating with the connection reset, then, finally, I get a message telling me I'm trying to post a duplicate, and, lo and behold, it DID post, but has had me waiting around telling me it hadn't.

What is going on?
The banners telling us what IB were doing have gone. Do they think it's OK?

Posting in here or in bugs elicits no response whatsoever.

Mr Ster seems conpicuous by his absence

Come on mods, Stu, IB, put it right, or tell us/me what you are doing about it, or what's wrong...........please

mr_D

iTrader: (12)

same here as well

Aztec Performance Ltd

iTrader: (234)

Yep, still having problems here too.

There is always the real world to turn to when the internet stops working

EddScott

Problems here too. Not loading etc.

At least I've managed to catch up on my work this week. First week in 2 months, I'm ahead of schedule

Big Pete

All's good wi us now

alcazar

iTrader: (2)

4 hours, even advertisers are still having problems and NOT ONE REPLY, either from a mod or Stu.

24 hours since I posted in bugs.

Hellooooooooooooooo, anyone from IB out there?

Coffin Dodger

scott64

still takes an age to load cant even post a relpy this is the THIRD TIME i have tried to reply to this thread

V5RLTD

iTrader: (5)

Its so pitifully slow i have to load a page before i go to work in order for it to ready when i get home. Well, not quite but you get the idea!

JdcTypeR

iTrader: (19)

Same here, takes ages to load pages.

pikeywrx

iTrader: (5)

Having same problem. Would it be extremly espensive to set up a non profitable web site

Lisawrx

iTrader: (1)

Firstly, I'm sorry I am not technically minded enough to really be able to answer the questions.

I can only go by my experiences, and I am still having problems getting on/using the site. I get either 'the connection was reset' or it's very slow, it often works if I refresh the page.

I apologise that this doesn't actually help anyone, but I personally don't know what is happening either. I can only assume that IB are still working on this.

I can only ask for you guys to be patient, and I will post up any further information that comes in.

Aztec Performance Ltd

iTrader: (234)

Lisa broke it

Lisawrx

iTrader: (1)

That could well be true, I should be kept away from anything remotely technical, mechanical etc... you get the picture.

Aztec Performance Ltd

iTrader: (234)

cossie-nutter

iTrader: (45)

I hate to say it but when I post it times out so have to click back then post again for it to work!

Evolution Stu

iTrader: (2)

Hi guys,
I am sorry about this and understand your frustrations... this problem is ongoing and our resolutions are slowly filtering out the issue. We made some configuration changes tonight that should help a lot with the problems people have been experiencing. Please let us know how you find it.

Please remember, this is a malicious DDOS attack by a group of individiualls and not our fault at all and its cost us a lot of time and money to rectify it so far. Further tweaking will perfect it and we will keep tweaking it until the problem is eradicated.

pikeywrx

iTrader: (5)

The more you tweak the better it seems to be getting. big emprovement since the other day. so u are winning the battle

alcazar

iTrader: (2)

Finally, a response from a mod: big thanks to Lisa who took the time to update us, and to admit that she is having problems too, and that IB aren't updating the mods either.

Well done Lisa.

Booooooooooo and shame to IB. Get your fingers out!

ALi-B

iTrader: (1)

I'll say this now so you won't get your hopes up too quickly alc, and be patient

Its probably going to take quite some time to sort out properly, maybe a week, maybe two more or longer (as the attackers may change tactics). Facebook for example suffers regularly from this, and as a consequence has been slow and unreliable at various times throughout the whole year.

In fact a facebook application has been found to capable of attacking other websites: Researchers Build Malicious Facebook App IB could be attacked by using the same means, in other words Joe Blog's computer, desipte being virus free (viruses are usually the main curlprit) is acting as a drone and is doing all of the attacking on the attacker's behalf. How do you stop Joe blog's computer doing the attacks, without denying John Smith access? Well that's the crux of the problem.

There are a number of ways to stop a DDoS; Find/arrest the attackers (which could be in any country across the globe and even if caught, the attack may continue on an automated script). Find and negotiate with the attacker to stop of their own will. Or configure firewalls to block said attacks.

Obviously the latter has been implemented until the attacks stop (presuming they do, they might never stop! re: facebook/twitter et al) . Problem is how to block false requests from a DDoS and let through genuine requests from a user. That firewall has to be tweaked to try and effectively accomplish that without denying normal users access.

But bear in mind, an attack may come from your neighbour using the same ISP on a virus riddled computer being used as a drone, that in effect could temporarily block your IP pool; Temporarily denying you access.

Its a sad and geeky world out there .

alcazar

iTrader: (2)

And it STILL Ain't fixed

And we STILL don't know if anything is being done

IB, Stu, Adrian, this is just unacceptable.