FLat4online problem
previously ?
08 May 2009, 02:34 PM
#4
Scooby Regular
Join Date: Sep 2001
Location: Edinburgh
Posts: 799
Likes: 0
Received 0 Likes
on
0 Posts
been waiting 7 weeks now
Trending Topics
08 May 2009, 08:05 PM
#11
Scooby Regular
Join Date: Mar 2008
Location: leeds west yorkshire
Posts: 67
Likes: 0
Received 0 Likes
on
0 Posts
i ordered an intercooler about 4:30pm and i was at my house 10:30 the next morning i wasnt expecting it for at least 2-3 days i got it from flat4 i also got a dump valve which only took a few days and they were very helpful on the phone
09 May 2009, 01:43 PM
#12
Scooby Regular
iTrader: (2)
Join Date: Feb 2008
Location: county durham
Posts: 263
Likes: 0
Received 0 Likes
on
0 Posts
i bought a 2.5sti short block from him . stated that he had 5 available funny how it took 10 weeks to arrive if that was the case. sent more email than i care to remember most were ignored ,he would'nt give me a number to ring him on says it all to me.
i personnelly wouldn't order from him again once bitten and all that.
i personnelly wouldn't order from him again once bitten and all that.
09 May 2009, 02:49 PM
#13
Scooby Regular
iTrader: (3)
Join Date: Aug 2008
Location: www.Surreyscoobies.co.uk
Posts: 2,768
Likes: 0
Received 0 Likes
on
0 Posts
I think we have worked out he keeps very little stock. I dont think he is a bad man I think he is just not running his business communications as best he could.
If its in stock then no problems. If its not then he will take the money and buy the part, You have to wait for it to come form Japan or wherever.
The problem people seem to have is he wont tell you if its a stock part or a back order when you order.
I save the hassle and buy elsewhere.
If its in stock then no problems. If its not then he will take the money and buy the part, You have to wait for it to come form Japan or wherever.
The problem people seem to have is he wont tell you if its a stock part or a back order when you order.
I save the hassle and buy elsewhere.
08 June 2009, 02:56 PM
#18
Scooby Regular
Join Date: Mar 2005
Posts: 964
Likes: 0
Received 0 Likes
on
0 Posts
Never had any problems with them, everything I've ever ordered has turned up when stated. An induction hose was out of stock once so I was told it was due back in stock soon and would arrive shortly and it turned up 3 days later. Scott has replied to any e-mails I have sent as well.
I'm guessing you only really hear of the negatives, they do appear to get more complaints on here than other companies, but there must be plenty of happy customers too.
I'm guessing you only really hear of the negatives, they do appear to get more complaints on here than other companies, but there must be plenty of happy customers too.
08 June 2009, 05:12 PM
#20
Scooby Regular
iTrader: (1)
Join Date: Oct 2003
Location: Northamptonshire
Posts: 162
Likes: 0
Received 0 Likes
on
0 Posts
Waited 3 months for my bits, I was told 2-3 weeks when I ordered which I could live with but when you get so far you begin to feel that someone is taking the mick. The lack of communication there after was what really got to me. You try and chase your goods which you have paid for and surprise surprise you get know where. The guy never even answers his phone, never replied to my email. I very nearly got to the point of paying him a visit then out of the blue the goods arrived. Never would I use again nor would I recommend anyone else wasting there time and hard earned. Customer service costs nothing but goes along way in my eyes.
09 June 2009, 07:50 PM
#22
Scooby Regular
iTrader: (3)
Join Date: Aug 2008
Location: Near Watford
Posts: 339
Likes: 0
Received 0 Likes
on
0 Posts
Recently ordered a turbo install kit, and was mailed promptly to say it was in stock and being dispatched. Didn't arrive when it should so I contacted him an he promptly sent out another one which arrived the next day.
Don't know whether the first was lost in post / pilfered / something else but to be fair to the guy he sent a replacement very quickly and it arrived when he said it would.
Read about problems other people have had but it was good for me.
Don't know whether the first was lost in post / pilfered / something else but to be fair to the guy he sent a replacement very quickly and it arrived when he said it would.
Read about problems other people have had but it was good for me.
Thread
Thread Starter
Forum
Replies
Last Post