Subaru Goodwill
#1
Subaru Goodwill
Is it worth me trying to get Subaru to give a goodwill gesture?
I have a 2006 legacy that needs around £300 of work, the car is under three years old and 9k miles out of warranty. The car has a fssh.
If it was BMW they would most likely just pay the lot, or pay the parts or something liek that.
My dealer says it's a waste of time asking Subaru.
Is that true?
I have a 2006 legacy that needs around £300 of work, the car is under three years old and 9k miles out of warranty. The car has a fssh.
If it was BMW they would most likely just pay the lot, or pay the parts or something liek that.
My dealer says it's a waste of time asking Subaru.
Is that true?
#5
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As mentioned it depends whats wrong with it. Is it a part that tends to go wrong whilst under warranty normally?
If it's 9k out of warranty I think you'll have to chin up.
If it's 9k out of warranty I think you'll have to chin up.
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#11
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Crikey - why is everyone so harsh?
It is of course worth a go asking - don't ask don't get. I always found Subaru Warranty to be extremely helpful and reasonable with my Wagon.
My Volvo had a number of items that were fixed "out of warranty" because they see the bigger picture and the car has a FDSH. Some had a contribution required. For instance they would only give me 30% on a clutch slave cylinder that went at 90,000 miles (30K out of warranty) but 90% when the ECU went crazy (£1000!!) at 100,000. Replaced wheel bearings FOC at 85K & a couple of other minor bits.
So definately worth asking as it is in their interests to keep customers loyal and supporting their dealer network.
It is of course worth a go asking - don't ask don't get. I always found Subaru Warranty to be extremely helpful and reasonable with my Wagon.
My Volvo had a number of items that were fixed "out of warranty" because they see the bigger picture and the car has a FDSH. Some had a contribution required. For instance they would only give me 30% on a clutch slave cylinder that went at 90,000 miles (30K out of warranty) but 90% when the ECU went crazy (£1000!!) at 100,000. Replaced wheel bearings FOC at 85K & a couple of other minor bits.
So definately worth asking as it is in their interests to keep customers loyal and supporting their dealer network.
#13
Crikey - why is everyone so harsh?
It is of course worth a go asking - don't ask don't get. I always found Subaru Warranty to be extremely helpful and reasonable with my Wagon.
My Volvo had a number of items that were fixed "out of warranty" because they see the bigger picture and the car has a FDSH. Some had a contribution required. For instance they would only give me 30% on a clutch slave cylinder that went at 90,000 miles (30K out of warranty) but 90% when the ECU went crazy (£1000!!) at 100,000. Replaced wheel bearings FOC at 85K & a couple of other minor bits.
So definately worth asking as it is in their interests to keep customers loyal and supporting their dealer network.
It is of course worth a go asking - don't ask don't get. I always found Subaru Warranty to be extremely helpful and reasonable with my Wagon.
My Volvo had a number of items that were fixed "out of warranty" because they see the bigger picture and the car has a FDSH. Some had a contribution required. For instance they would only give me 30% on a clutch slave cylinder that went at 90,000 miles (30K out of warranty) but 90% when the ECU went crazy (£1000!!) at 100,000. Replaced wheel bearings FOC at 85K & a couple of other minor bits.
So definately worth asking as it is in their interests to keep customers loyal and supporting their dealer network.
The part is a cooling fan and motor,
9k out of warranty and still under 3 years old, I think they should pay for it.
Not much faith in their product, kind of annoying as I bought this car because it should in, theory be reliable + good to drive.
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You could try but I really wouldn't hold your breath. My wifes scenic is on paper 6 years old, was first registered just over 3 years ago and was first put on the road when we bought it 2 years ago. Shortly after we bought it we changed the cambelt, even though it had only covered 8000 miles, because the belt was 5 years old from the date of manufacture.
2-weeks ago it threw the cambelt, diagnosis - the camshaft pulley retaining nut has just come loose. Renault good will stretched to blaming the garage that did the cambelt even though the nut was not routinely touched as a part of the service. The garage that fitted the cambelt where a little better and knocked about 66% off the labour bill for the repair, despite the cambelt being 9-months old and having only done 5000 miles, and within the garage's 12-month no quibble warranty
Neither the garage nor Renault would admit liability and I have forked out £700 for the second cambelt in less than a year and a full head rebuild on a car that has been on the road for 2 years and covered 13000 miles.
The recession is biting and company's moral values have been traded in for a quick buck
2-weeks ago it threw the cambelt, diagnosis - the camshaft pulley retaining nut has just come loose. Renault good will stretched to blaming the garage that did the cambelt even though the nut was not routinely touched as a part of the service. The garage that fitted the cambelt where a little better and knocked about 66% off the labour bill for the repair, despite the cambelt being 9-months old and having only done 5000 miles, and within the garage's 12-month no quibble warranty
Neither the garage nor Renault would admit liability and I have forked out £700 for the second cambelt in less than a year and a full head rebuild on a car that has been on the road for 2 years and covered 13000 miles.
The recession is biting and company's moral values have been traded in for a quick buck
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Saying that, i didnt think PTMW did 69k in under 3 years though
Tony
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