scoobyworld postage costs......
Guest
Posts: n/a
scoobyworld postage costs......
just thought id share my findings.lol. ive just been onto the scoobyworld website to order a rear exhaust box gasket. £6 for the gasket is cool, but they then wanted £5 to post it !!!!!!
a fiver for a little gasket, how can they justify that? it weighs nothing and lets be honest it isnt a large item. lol.
anyone else think this is a bit much? im off to scoobyparts to get it alot cheaper
dan
a fiver for a little gasket, how can they justify that? it weighs nothing and lets be honest it isnt a large item. lol.
anyone else think this is a bit much? im off to scoobyparts to get it alot cheaper
dan
Standard practice to be honest, RCMS is the same if not more expensive. Great service though.
If it were me and knowing it was just a tiny item, I would have rung the order through and checked the postage.
If it were me and knowing it was just a tiny item, I would have rung the order through and checked the postage.
Paid a little over £13 for next day delivery on a FMIC. You'd probably find you could order a few more bits and bobs and still pay £5 delivery. Just be a minimum delivery cost with labour for packing. I agree that it doesn't work all the time when you only want a small low cost item.
Guest
Posts: n/a
Paid a little over £13 for next day delivery on a FMIC. You'd probably find you could order a few more bits and bobs and still pay £5 delivery. Just be a minimum delivery cost with labour for packing. I agree that it doesn't work all the time when you only want a small low cost item.
Trending Topics
Former Sponsor
Joined: Sep 2000
Posts: 1,987
Likes: 0
From: www.scoobyworld.co.uk
Hi
To be honest that looks like a glitch on the website - I'll look into it. We have two ways of sending items - courier (which starts at £5 for small but valuable items and goes to £20 for large boxes i.e. spoilers) and post, which is based on weight plus cost of jiffy bag, so for a gasket should be around £2.50 for 1st class. It sounds like the gasket is listed on the website as a 'courier' item, which it shouldnt be.
Best idea is to give us a call on 01509 266 400 and we'll take your order over the phone until we sort this out.
Or just pop down and collect from our shop, we'll even fit it for you!
Neil
Welcome to Scooby world
All your Subaru Needs.
*** NEW 60 page catalogue now at printers - orders your FREE copy via our website ***
To be honest that looks like a glitch on the website - I'll look into it. We have two ways of sending items - courier (which starts at £5 for small but valuable items and goes to £20 for large boxes i.e. spoilers) and post, which is based on weight plus cost of jiffy bag, so for a gasket should be around £2.50 for 1st class. It sounds like the gasket is listed on the website as a 'courier' item, which it shouldnt be.
Best idea is to give us a call on 01509 266 400 and we'll take your order over the phone until we sort this out.
Or just pop down and collect from our shop, we'll even fit it for you!
Neil
Welcome to Scooby world
All your Subaru Needs.
*** NEW 60 page catalogue now at printers - orders your FREE copy via our website ***
Last edited by NeilT; Nov 4, 2008 at 09:41 AM.
Guest
Posts: n/a
Hi
To be honest that looks like a glitch on the website - I'll look into it. We have two ways of sending items - courier (which starts at £5 for small but valuable items and goes to £20 for large boxes i.e. spoilers) and post, which is based on weight plus cost of jiffy bag, so for a gasket should be around £2.50 for 1st class. It sounds like the gasket is listed on the website as a 'courier' item, which it shouldnt be.
Best idea is to give us a call on 01509 266 400 and we'll take your order over the phone until we sort this out.
Or just pop down and collect from our shop, we'll even fit it for you!
Neil
Welcome to Scooby world
All your Subaru Needs.
To be honest that looks like a glitch on the website - I'll look into it. We have two ways of sending items - courier (which starts at £5 for small but valuable items and goes to £20 for large boxes i.e. spoilers) and post, which is based on weight plus cost of jiffy bag, so for a gasket should be around £2.50 for 1st class. It sounds like the gasket is listed on the website as a 'courier' item, which it shouldnt be.
Best idea is to give us a call on 01509 266 400 and we'll take your order over the phone until we sort this out.
Or just pop down and collect from our shop, we'll even fit it for you!
Neil
Welcome to Scooby world
All your Subaru Needs.
many thanks
daniel
But I'm all for applauding good service. There are so many bad dealing threads on here it's nice to hear the positives 
Former Sponsor
Joined: Sep 2000
Posts: 1,987
Likes: 0
From: www.scoobyworld.co.uk
good to hear we're getting it right folks - you wouldnt believe how manic it is at the moment, and glad we've got a great team who do 110% every day to make sure orders go out, quotes get done, cars get serviced and phones get answered. We dont get it right everytime, but we're not far off
Neil
Welcome to Scooby world
Free 60 page catalogue now available to order via website
Neil
Welcome to Scooby world
Free 60 page catalogue now available to order via website
Thread
Thread Starter
Forum
Replies
Last Post