pleasently surprised by main dealer
#1
pleasently surprised by main dealer
My Car has just gone in for its first service and to have ppp fitted. I am used to ford/fraud dealers, and wasn't expecting the level of customer care I received. The fraud dealers I have been too have always worked on an incentive scheme to turn around customers/cars asap, so I never got anywhere near personal service, plus they only seemed to be able to fix things on the third visit. I found the Watford scoobie dealership to be really helpful, the service guys were really friendly and get this I even got to speak to a mechanic (who really sounded like he knew what he was talking about).....
Plus my car is an EU import, so I was expecting a slightly frosty reception, but that didn't seem to matter to them. All in all it was a brilliant service and if your local I would reccomend them.
Plus my car is an EU import, so I was expecting a slightly frosty reception, but that didn't seem to matter to them. All in all it was a brilliant service and if your local I would reccomend them.
#2
That's great. It's not often that we get to hear the positive comments about. Out of the thousands that visit the dealers, we only normally hear the half-a-dozen people who get a raw deal.
I think you'll find the dealers are ok to work on EU imports, just not JDM cars. If not, you've just got them in trouble
I think you'll find the dealers are ok to work on EU imports, just not JDM cars. If not, you've just got them in trouble
#3
Originally Posted by cptcaveman
My Car has just gone in for its first service and to have ppp fitted. I am used to ford/fraud dealers, and wasn't expecting the level of customer care I received. The fraud dealers I have been too have always worked on an incentive scheme to turn around customers/cars asap, so I never got anywhere near personal service, plus they only seemed to be able to fix things on the third visit. I found the Watford scoobie dealership to be really helpful, the service guys were really friendly and get this I even got to speak to a mechanic (who really sounded like he knew what he was talking about).....
Plus my car is an EU import, so I was expecting a slightly frosty reception, but that didn't seem to matter to them. All in all it was a brilliant service and if your local I would reccomend them.
Plus my car is an EU import, so I was expecting a slightly frosty reception, but that didn't seem to matter to them. All in all it was a brilliant service and if your local I would reccomend them.
#5
Originally Posted by StuS
That's good to know. I'll probably use them for my next service, rather than go up to Aylesbury
#6
I have had to use them once and they seemed pretty good, had to wait a week to book it in but thats normal these days i think! Even though they just had a look at it and didnt charge me anything I got a free car wash!! Was a nice suprise!
They are quite a new dealership I think!
They are quite a new dealership I think!
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