SSCUNK

why when you say it's an import they don't want to know
and say it is not guarinteed .
Aren't all subarus imported at some time brand new or a few years old ?what is the difference ?

Pro Boy

Import as in japanese or euro if later they will service it,but jap some will

SSCUNK

WHY NOT JAP ONES I TOUGHT THEY ALL COME ROM JAPAN

scoobyboy

the jap chassis no.s don't work on the database we use we have to submit them to i.m then they contact japan get the relevent info and pass it on to the dealers. but because they are so many people involved it gets a bit like a chinese whisper, but some parts from a uk car do fit and if you know for defo they do ask for them instead and don't mention it's for a import!

micared

But they always ask for a chassis number, regardless of what you want, so that won't work......at least at Southamptons ' number 1 dealer '. You'll have to have the actual part number if you want something, or use a mates U.K. chassis number.

Pro Boy

Isnt there only one dealer in southampton so they must be no 1

SSCUNK

why don't you just update your datebase can't be that hard save all the phone calls and faxers

Mr Spigot

Because the info is on a Japanese CD ROM. Subaru UK will only have chassis details on vehicles they themselves import. Some queries they can deal with, some they have to ask Japan. Ever seen a Jap parts catalog? Nightmare to read!