I.M. and warranty issues after modification
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I.M. and warranty issues after modification
Hello all,
I have read tons on here about modifications ruining your warranty etc etc. I am interested in decatting my car (centre cat only) and have heard so many mixed opinions on this issue.
As I understand warranty, service components can be replaced as long as they are replaced with parts to an equivalent quality to the original etc etc.
Has anyone ever, ACTUALLY, contacted I.M./Subaru U.K. - whoever - to ask if fitting a back box or a decat pipe (or even the downpipe) or something similar like changing front brake pads to Ferrodo or EBC etc is OK?
Does it or does it not affect the warranty if I change the back box and centre cat is removed with high quality stainless steel parts, better than OEM standard? Not talking crazy mods here and no engine work.
Please - no conjecture - has anyone ACTUALLY CONTACTED THEM AND HAD A FORMAL REPLY?
If not, how do I contact them to ask them? It is a MY03 WRX and I wan't to keep my warranty (and please don't say just keep it standard). My dealer have not bothered at all at service or repair that it has a custom back box. I am not asking about dealer - I would like to find out fact as I know dealers can vary.
Thanks,
Brian
I have read tons on here about modifications ruining your warranty etc etc. I am interested in decatting my car (centre cat only) and have heard so many mixed opinions on this issue.
As I understand warranty, service components can be replaced as long as they are replaced with parts to an equivalent quality to the original etc etc.
Has anyone ever, ACTUALLY, contacted I.M./Subaru U.K. - whoever - to ask if fitting a back box or a decat pipe (or even the downpipe) or something similar like changing front brake pads to Ferrodo or EBC etc is OK?
Does it or does it not affect the warranty if I change the back box and centre cat is removed with high quality stainless steel parts, better than OEM standard? Not talking crazy mods here and no engine work.
Please - no conjecture - has anyone ACTUALLY CONTACTED THEM AND HAD A FORMAL REPLY?
If not, how do I contact them to ask them? It is a MY03 WRX and I wan't to keep my warranty (and please don't say just keep it standard). My dealer have not bothered at all at service or repair that it has a custom back box. I am not asking about dealer - I would like to find out fact as I know dealers can vary.
Thanks,
Brian
#2
I would be interested in the answer to this, also is there a whoo shhhhh dump valve that’s approved
Subaru Warranty Administration,
Subaru UK
Ryder Street,
West Bromwich,
West Midlands
B70 0EJ
Ajax
Subaru Warranty Administration,
Subaru UK
Ryder Street,
West Bromwich,
West Midlands
B70 0EJ
Ajax
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Originally Posted by wrxmania
I have read tons on here about modifications ruining your warranty etc etc. I am interested in decatting my car (centre cat only)
As I understand warranty, service components can be replaced as long as they are replaced with parts to an equivalent quality to the original etc etc.
Does it or does it not affect the warranty if I change the back box and centre cat is removed with high quality stainless steel parts, better than OEM standard?
Not talking crazy mods here and no engine work.
how do I contact them to ask them?
Ryder Street
West Midlands
B70 0EJ
Tel: 0121 557 2112
It is a MY03 WRX and I wan't to keep my warranty (and please don't say just keep it standard).
I am not asking about dealer - I would like to find out fact as I know dealers can vary.
Originally Posted by Ajax
...also is there a whoo shhhhh dump valve that’s approved
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Thanks Greasemonkey,
Comprehensive reply there. I was only asking as there are SO MANY threads, as I am sure you have replied to most, discussing the same old story, over and over. Hence asking if anyone has actually asked. I mention decat because I have seen the power gains possible and Prodrive do not offer anything suitable.
My car is rolling roaded (on a hot day) at 245 and the same cars on the day with PPP generally never get above 255 BHP, whatever Prodrive figures are. I appreciate that these figures are under peak conditions.
Spending £1600 to gain another 10 - 15 BHP is NOT good value for money, although it may improve the car overall, but so do many other maps and tweaks etc.
Thanks for your reply,
Brian.
Comprehensive reply there. I was only asking as there are SO MANY threads, as I am sure you have replied to most, discussing the same old story, over and over. Hence asking if anyone has actually asked. I mention decat because I have seen the power gains possible and Prodrive do not offer anything suitable.
My car is rolling roaded (on a hot day) at 245 and the same cars on the day with PPP generally never get above 255 BHP, whatever Prodrive figures are. I appreciate that these figures are under peak conditions.
Spending £1600 to gain another 10 - 15 BHP is NOT good value for money, although it may improve the car overall, but so do many other maps and tweaks etc.
Thanks for your reply,
Brian.
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No, I don't represent anyone/anything other than myself when I post here, there's no "party line", or however else you may describe it behind anything I say. As for what I do the rest of the time, that's a totally separate issue.
As for spending £1600 on an "extra 10-15bhp", it's not just the figures on paper that make the difference, the throttle response and overall driveability of the car are greatly improved. If you're in any doubt, you should ask your dealer to let you drive a WRX PPP and see what you think.
As you say, there are other ways of increasing the engine's power output, but only the PPP will keep the manufacturer's warranty. You pays your money, as they say.
As for spending £1600 on an "extra 10-15bhp", it's not just the figures on paper that make the difference, the throttle response and overall driveability of the car are greatly improved. If you're in any doubt, you should ask your dealer to let you drive a WRX PPP and see what you think.
As you say, there are other ways of increasing the engine's power output, but only the PPP will keep the manufacturer's warranty. You pays your money, as they say.
Last edited by greasemonkey; 28 May 2004 at 05:11 PM.
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Originally Posted by greasemonkey
No, in a word, I don't represent anyone/anything other than myself when I post here. As for what I do the rest of the time, that's a totally separate issue.
Just when you referred to we and us in your post.
Brian
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#9
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I have always found IM to be reasonable in their approach to modifications as long as you are reasonable with them.
ie don't claim for a new engine if you've fitted Dawes, full decat and EcuTek & it goes bang BUT if you have fitted those parts & the door falls off, then they generally honour it.
I had a couple of warranty claims and all my mods were listed on SN (which they read/monitor) and as my mods didn't directly affect the performance of the parts that needed repair, then the warranty was honoured.
What I would suggest is that you don't want to write to them as they will undoubtedly put it down in black & white, whereas at the moment there is a "grey" area that as long as you don't take the P, they continue to honour the warranty. Probably best to leave it that way.
They're a damn sight better than Porche and Audi anyway!
ie don't claim for a new engine if you've fitted Dawes, full decat and EcuTek & it goes bang BUT if you have fitted those parts & the door falls off, then they generally honour it.
I had a couple of warranty claims and all my mods were listed on SN (which they read/monitor) and as my mods didn't directly affect the performance of the parts that needed repair, then the warranty was honoured.
What I would suggest is that you don't want to write to them as they will undoubtedly put it down in black & white, whereas at the moment there is a "grey" area that as long as you don't take the P, they continue to honour the warranty. Probably best to leave it that way.
They're a damn sight better than Porche and Audi anyway!
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Puff - can't comment on whether or not Subaru/IM read/monitor SN, however is there or has there been a post which clearly linked your user name to your car?
My guess is the dealer would probably be reasonable as long as Subaru/IM don't query or reject the claim - generally I guess this is a paperwork exercise in most cases, but even if failed parts are returned there is no way to know what else is fitted to the car? Especially if it is a 'known' or acknowledged problem?
Other question I have - has anyone here ever had a warranty repair refused because of a mod?
My guess is the dealer would probably be reasonable as long as Subaru/IM don't query or reject the claim - generally I guess this is a paperwork exercise in most cases, but even if failed parts are returned there is no way to know what else is fitted to the car? Especially if it is a 'known' or acknowledged problem?
Other question I have - has anyone here ever had a warranty repair refused because of a mod?
#11
Greasemonkey: Thanks for the reply, I still want a whoosh dump valve, cant wait till the warrantee is out.
Trashman: I wonder what has been claimed for under warrantee recently, would be interested to know of any weak spots.
Ajax
Trashman: I wonder what has been claimed for under warrantee recently, would be interested to know of any weak spots.
Ajax
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Originally Posted by Ajax
Greasemonkey: Thanks for the reply, I still want a whoosh dump valve, cant wait till the warrantee is out.
#13
Greasemonkey: Why do externally venting dump valve cause problems, is it that much of a big deal that the vent is externally.
I like the snorting bull effect, sorry but I bought a Scooby because its fun and not boring.
What proof have you that dump valves make you look like a tit anymore than big zorts and a spoiler.
Sorry but you sound a little like my father and he would never advise buying a Scooby in the first place.
I sorta know you are right but why cant we have a bit of fun.
Not getting at you personally M8, but being sensible is a right pain, isn’t it.
Ajax
I like the snorting bull effect, sorry but I bought a Scooby because its fun and not boring.
What proof have you that dump valves make you look like a tit anymore than big zorts and a spoiler.
Sorry but you sound a little like my father and he would never advise buying a Scooby in the first place.
I sorta know you are right but why cant we have a bit of fun.
Not getting at you personally M8, but being sensible is a right pain, isn’t it.
Ajax
#14
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iTrader: (2)
Trashman
I've never made any bones about it. PTMW! came about after JamesH competed in an SN & REVS mag published Scoobs Vs Cossies article in which my full reg was visible.
Their warranty states
"defects, malfunctions or failures resulting from misuse (e.g overloading, rallying or racing), speed trials, negligence, modification, alteration, tampering, disconnection, improper adjustments or repairs, accidents, installation of parts not equivalent in quality and design to parts supplied by Subaru (UK) Ltd, add-on parts, improper maintenance or use of fuels, oils and/or lubricants other than those recommended"
are NOT covered.
So I guess 0-60s, 1/4s and top speed are "speed trials". After that, I did not hide the fact that I replaced OE brakes with uprated items, nor that I replaced the suspension with uprated items nor that I installed PPP but not from an authorised dealer.
I have never blanked my registration either on this bbs or any other.
I have undertaken many track-days whilst within warranty period.
I have had warranty items on window mechanism and front N/S wheel bearings/hub, which could I guess be construed as mis-use on a track-day and as a result of non OE braking system.
I have hardly been "quiet" in my exploits
It is known that IM monitor SN but then again, that would be expected in that this is the biggest Subaru community bbs outside the US and where better to find out customer needs/desires.
There was an instance of IM negating a warranty when at a track-day a member was approached and he volunteered the fact that he had full de-cat, dawes device and other mods. IM informed him before a claim could be made, that his warranty would no longer be satisfied if he made one.
"Minor" engine, cosmetic and braking/suspension mods are, on the face of it, going to be accepted as long as the mod does not directly result in the warranty claim. Overdo it/take the p and expect that IM will not honour your claim. In the above instance, potentially over-stressing the engine through dawes/decat etc was obviously over the mark as a resulting engine failure is beyond what they would expect to cover and indeed why should they?
There will be risk with modifying your car, just be prepared to accept it if it goes wrong but on the whole, IM are reasonable if you are too.
I've never made any bones about it. PTMW! came about after JamesH competed in an SN & REVS mag published Scoobs Vs Cossies article in which my full reg was visible.
Their warranty states
"defects, malfunctions or failures resulting from misuse (e.g overloading, rallying or racing), speed trials, negligence, modification, alteration, tampering, disconnection, improper adjustments or repairs, accidents, installation of parts not equivalent in quality and design to parts supplied by Subaru (UK) Ltd, add-on parts, improper maintenance or use of fuels, oils and/or lubricants other than those recommended"
are NOT covered.
So I guess 0-60s, 1/4s and top speed are "speed trials". After that, I did not hide the fact that I replaced OE brakes with uprated items, nor that I replaced the suspension with uprated items nor that I installed PPP but not from an authorised dealer.
I have never blanked my registration either on this bbs or any other.
I have undertaken many track-days whilst within warranty period.
I have had warranty items on window mechanism and front N/S wheel bearings/hub, which could I guess be construed as mis-use on a track-day and as a result of non OE braking system.
I have hardly been "quiet" in my exploits
It is known that IM monitor SN but then again, that would be expected in that this is the biggest Subaru community bbs outside the US and where better to find out customer needs/desires.
There was an instance of IM negating a warranty when at a track-day a member was approached and he volunteered the fact that he had full de-cat, dawes device and other mods. IM informed him before a claim could be made, that his warranty would no longer be satisfied if he made one.
"Minor" engine, cosmetic and braking/suspension mods are, on the face of it, going to be accepted as long as the mod does not directly result in the warranty claim. Overdo it/take the p and expect that IM will not honour your claim. In the above instance, potentially over-stressing the engine through dawes/decat etc was obviously over the mark as a resulting engine failure is beyond what they would expect to cover and indeed why should they?
There will be risk with modifying your car, just be prepared to accept it if it goes wrong but on the whole, IM are reasonable if you are too.
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Originally Posted by Ajax
Greasemonkey: Why do externally venting dump valve cause problems, is it that much of a big deal that the vent is externally.
The MAF sensor in your car measures the amount of air going into the engine. If you dump some of that measured air out, the ECU's fuelling calculations go out of whack for the period the dumpvalve is open, and just after you reapply the throttle. This is assuming the valve is adjusted correctly, which many of the aftermarket ones aren't. The short term effects can be diminished throttle response and poor idling. Longer term, you could be looking at accelerated engine wear due to bore wash and subsequent oil contamination.
sorry but I bought a Scooby because its fun and not boring.
What proof have you that dump valves make you look like a tit anymore than big zorts and a spoiler.
Sorry but you sound a little like my father and he would never advise buying a Scooby in the first place.
I sorta know you are right but why cant we have a bit of fun.
Not getting at you personally M8, but being sensible is a right pain, isn’t it.
As said above, what you do with your car is entirely up to you. From a technical point of view, these things are undesirable. If you choose to fit one anyway, at least you do so in full possession of the facts.
Last edited by greasemonkey; 29 May 2004 at 12:38 AM.
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Trashman
I've never made any bones about it. PTMW! came about after JamesH competed in an SN & REVS mag published Scoobs Vs Cossies article in which my full reg was visible.
I've never made any bones about it. PTMW! came about after JamesH competed in an SN & REVS mag published Scoobs Vs Cossies article in which my full reg was visible.
I have never blanked my registration either on this bbs or any other.
I have undertaken many track-days whilst within warranty period.
I have had warranty items on window mechanism and front N/S wheel bearings/hub, which could I guess be construed as mis-use on a track-day and as a result of non OE braking system.
I have hardly been "quiet" in my exploits
I have undertaken many track-days whilst within warranty period.
I have had warranty items on window mechanism and front N/S wheel bearings/hub, which could I guess be construed as mis-use on a track-day and as a result of non OE braking system.
I have hardly been "quiet" in my exploits
It is known that IM monitor SN but then again, that would be expected in that this is the biggest Subaru community bbs outside the US and where better to find out customer needs/desires.
There was an instance of IM negating a warranty when at a track-day a member was approached and he volunteered the fact that he had full de-cat, dawes device and other mods. IM informed him before a claim could be made, that his warranty would no longer be satisfied if he made one.
"Minor" engine, cosmetic and braking/suspension mods are, on the face of it, going to be accepted as long as the mod does not directly result in the warranty claim. Overdo it/take the p and expect that IM will not honour your claim. In the above instance, potentially over-stressing the engine through dawes/decat etc was obviously over the mark as a resulting engine failure is beyond what they would expect to cover and indeed why should they?
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