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New Windscreen - Autoglass or Subaru ?

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Old 19 March 2004, 02:04 PM
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Nick100
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Question New Windscreen - Autoglass or Subaru ?

Took a large stone on the M4 yesterday which has cracked the windscreen - big star burst plus 12" crack which is still growing - on passenger side so can still drive. First time I've had a windscreen go in over 20 years

Anyway, I was wondering if anyone had any recommendations for the replacement - it's on an 8 month old MY03 WRX.

Do we trust Autoglass or should I try to get it done by Subaru, if they can ?
Old 19 March 2004, 02:13 PM
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P1_BEN
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Had mine done by Autoglass on a P1 and they used official subaru glass anyway. To be honest I would trust autoglass more I think as they do this everyday... How often must subaru change a windscreen??
Old 19 March 2004, 02:16 PM
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andybWRX
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I had mine replaced on my 6 month old MY03 WRX by Autoglass a few weeks ago and can't fault the quality of windscreen or fitting.
Old 19 March 2004, 02:17 PM
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T4molie
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I just had the windscreen replaced by Autoglass in January on MY02 WRX....top job, couldn't fault them
Old 19 March 2004, 02:23 PM
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Nick100
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Thanks guys for the feedback - confirmed what I thought.

Autoglass tomorrow it is - if it's not raining.
Old 19 March 2004, 03:18 PM
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MattW
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Nick - Pre warn them. They need to order the window surround direct from a Subaru dealer as it can't be reused.
Old 19 March 2004, 04:50 PM
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Dave_A
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I used the RAC - whichever company it is that they use anyway, and cannot fault them at all. Had to order the windscreen as they don't carry stock due to the variations in standard tint. They fitted it with no problems, even managed to get my SIDC tax disc holder off and onto the new one, and even more impressively a strip of black plastic that I put behind the rear view mirror to block the sun was removed and reapplied to the new screen.

Great service.

Dave
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Old 19 March 2004, 09:39 PM
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MY01/555
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Thumbs up AUTOGLASS OK

MINE WAS CRACKED AFTER 1 MONTH,30 MONTHS OLD NOW ALL OK AND NO LEAKS
Old 20 March 2004, 12:38 AM
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Carl Davey
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Originally Posted by MattW
Nick - Pre warn them. They need to order the window surround direct from a Subaru dealer as it can't be reused.
I have had mine replaced by Autoglass twice now. The first time due to a crack and the second time due to a leak (i suspect incurred during initial replacement).

However, even after refitting it continues to leak occasionally. Not to the extent that there's puddles in the car but enough to leave some drips on the gear shift assembly and a wee pool under the handbrake after a heavy downpour.

Matt, it sounds to me that this could potentially be due to the fitter reusing the seal? What are your thoughts before i get hime out here again?
Old 20 March 2004, 12:40 AM
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MarksWRX
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I had mine replaced by Autoglass when the car was less then 500 miles old. No problems 3 years later. Cried at the time
Old 20 March 2004, 01:04 AM
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MattW
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Carl

i had a screan replaced on both my My01 WRX and my MY02 Sti, both required new windscreen surrounds
Old 20 March 2004, 09:56 AM
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Carl Davey
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Matt, thanks for the response, sounds like i have some ammo now. Can anyone verify this goes for classics also?
Old 20 March 2004, 02:00 PM
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julian N/W wrx my93
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is there not a privite specialist window person that you or any friend know?

i need on for a mk5 escort, cost something like £50, didn't even bother ringing the big boys for a quote.

or get one from a breakers (yes i know you have a 1year old car!) ond get the yellow pages out!
Old 20 March 2004, 04:32 PM
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Ayde
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It will only cost around £50 for a new screen fitted through the insurance.
Old 20 March 2004, 07:25 PM
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Chris L
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Assuming you are getting this done through your insurers - check with them. Most have a preferred supplier. Check first. My windscreen was replaced by RAC Autowindscreens - very good and helpful.

Chris
Old 22 March 2004, 10:47 AM
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Nick100
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Thanks again for all the help.
I've been off line all weekend (shameful I know), and just spotted MattW's post re getting them to pre order the surround .

It's booked in this afternoon, so I phoned Autoglass, who after checking said they know they can't re-use the surround and will have ordered a new one

It is an insurance job (LivVic) who use Autoglass - £40 excess to pay only.
Old 23 March 2004, 10:59 AM
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Nick100
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So now it's back with new windscreen - looks to be neatly done, although a few very minor scratches an the pillars - I guess this is to be expected - Is it ?

However the passenger side wiper was not parked in the correct position - about four inches higher at the tip. I thought they just needed a sweep and would park correctly, but no, it's still four inches off the base of the windscreen, which is annoying me. The drivers side is OK and there's no obvious bend to the wiper arm, which makes me think they've bent the linkage between the two arms. I'll look more closely tonight, but can't remember whether you can see the linkage when you lift the bonnet - any thoughts ?

So should I take it back and get them to fix it (more likely break it more), take to Subaru and see if they can fix it or do it myself ?
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