mark.coleman

That didn't take long to get removed.

I stated the truth, the whole truth and nothing but the truth.



[Edited by mark.coleman - 10/10/2002 3:43:29 PM]

alcazar

iTrader: (2)

So do I win? Was I the only one to post agreement? What do I win? Come on? What do I get ? What can I have? Eh? Eh?
Oh B*gger!
Alcazar

mark.coleman

OK, here's the Story, excuse the bluntness.

One day, Mr Coleman went to a dealer, wanted an Impreza, he got one on finance, three years of sheer bliss with dealers (well a little) then wanted to pay it off.
A few weeks ago I call I.M. Ring, Ring to I.M (press one for settlements).

I.M - Hello, can I help you?
ME - Could I have a settlement figure please?
I.M - blah, blah, blah, it's in the post.
ME - Thankyou, goodbye you helpful bunch of nicey people (yeh, right)

dum de dum de dum, two weeks pass and no letter of settlement

Ring, Ring to I.M (press one for settlements).
I.M - Hello, can I help you?
ME - Yes, where's my blummin settlement letter?
I.M - blah, blah, blah, we'll send another one.

dum de dum de dum, two weeks pass and hey presto, "A settlement Letter"

I write a nice letter enclosing the cheque and requesting if they could confirm receipt and enclosed completed paperwork.

dum de dum de dum, three weeks pass and hey presto "nothing"

I've just come off the phone to them

13:30
Ring, Ring to I.M (press one for settlements).
I.M - Hello, can I help you?
ME - Where's me blummin letter of receipt etc, etc.
I-M - Errrr, Computers being upgraded, can I call you back in five mins.
ME - Of course you can I've got all the time in the world
I-M - Thankyou sweet caller
ME - No problem at all you helpful bunch of finance people.

dum de dum de dum, two hour pass, but of course, I have all the time in the world.

Ring, Ring to I.M (press one for settlements).
I.M - Hello, can I help you?
ME - Can I speak to that to$$er would was meant to call me back an hour and a half ago.
I.M - I'm sorry, He's having a crap
ME - OK, I've had constipation also, can you help me?
I.M - Of course I can oh man of patience.
ME - You've had my money and nice letter, where's my receipt?
I.M - We dont send one by default
ME - You obviosly didn't read my letter you "*****"
I.M - We'll send you one
ME - Are you sure, cos you do s0d else all.

And their last words were:-

I.M - "Put it in writing if you've got a problem"

What a lovely bunch of people they are

[Edited by mark.coleman - 10/10/2002 3:43:29 PM]

Nimbus

LOL


How's the little 'un?

Wurzel

iTrader: (1)

I can't see a problem with that it was all nice and polite and where was the slanderous content then

mark.coleman

Nimbus, great, doesn't time fly. She's one tomorrow

Wurzel, you'll need to ask the Mod, But I'm more than happy to repost it.

Mark

Flat 4x4

After similar problems with insurance companies in the past, you have my sympathy - at least you get to keep a lovely car though.

If anything is done over the phone now that matters, I ask for the person's name in a nice way 'for reference'. I've only once had to go down the 'Jim Smith advised me xyz at 1.30pm on the 1st July...' route once, but it saves untold frustration.

T5NYW

iTrader: (4)

Mark,
I did the same as you Paid mine off Monday but everything so far has gone through smoothly as the loan was only 6 months old thought I'd get stung (I have paying bank type loans early) but no a good service and no charges

Tony

Ps no IM/Subaru connection or creeping just I was happy with the service I got

[Edited by T5NYW - 10/10/2002 7:10:10 PM]

Tim W

iTrader: (1)

That reminds me I paid a fee (!) to get the title changed to me ie an official receipt when I paid for the car over a year ago...and guess what you've reminded me of [img]images/smilies/mad.gif[/img]

Fuzz

dealer pished me off when I bought my 00MY partly on finance..
managed to pay it off before the first payment was due.

Commission !! what commision you kaniving (sp?) bunch of *****
sit and swivel for your commission.

I felt good that day, never been back since

Andy