Tim_

New to the Subaru world and I’ve already used a couple of different places like import car parts. I’ve got a list of things I want to do over the winter and I was wondering if the Subaru main dealers parts departments are still able to source parts for new ages or if they’ve stopped altogether? A quick google suggests the US has great parts support from their dealers but I’ve seen nothing at all for the UK.

I’d only be going there as a last resort or for smaller items only as they’re bound to be more expensive than the usual places.

johno01

What items are you after mate? If you get a list up then some good folk on here may be able to help 👍

Tim_

Mostly small things that break or you find are missing like like bits of trim, clips, screws, bolts etc. and I think I’m going to replace the STI door stickers on it as they’ve had 20 years of being washed.

I can find the larger bits from parts specialists like window trims, fog light covers, fog lights, switches etc. and I’ve already changed a few bits back to standard that way. However I haven’t found anyone selling JDM Xenons for a Bugeye, I’ve restored mine but they’re not perfect and I’d ideally like to replace them for new ones in the future.

stockcar

there are still dealers around but the list seems to grow smaller by the day.............

can generally source most stuff at better pricing anyhows

NOSSY_89

Depends on the dealer from what I understand some will go the extra mile to help you, but they should be able to get any genuine subaru part no matter how old the car.

Give Alyn from AS Performance a shout he has loads of stock and a really good guy to talk to.

ted bass

Echo what Nossy said, long as the part isn't discontinued then any main dealer should be able t source it, but likewise depends how keen to help the main dealer is, I've got 2 local ish to me, one couldn't be more helpful whereas the other one don't seem to give two hoots and are bloody hopeless.

Tidgy

Uk dealer network is pish on the most, they are to busy sponsoring horse trials and golf tournaments to actualy give a **** about owners. While some of the dealer staff are great rhey are limited by the muppets at subaru UK who seem to not know what the brand they have is.

Rusti

iTrader: (4)

So true when you see the support and love for the brand in the US and Canada

NOSSY_89

You would have thought with our damp and wet roads plus with our friends in the highlands who get some insane weather the AWD system would have sold like hot cakes.

Does anyone know when the boss of Subaru UK is leaving. Need to save the sompany

Tim_

Thanks very much for the suggestions. The ones I regularly pass by are;

Colin Appleyard Ashton under Lyne
Redstone (North Wales)
Dales Subaru
Unity Coventry
Unity Tredington

Are any of those rated? There was one Warrington way but they seem to have disappeared now.

Tidgy

all the senior guys at subaru uk are just chair sitting till they retire basicly, they have destroyed the brand basicly

Scooby-doo97

iTrader: (1)

The UK dealership network is very poor. Customer service is non-existent. Alyn is your man for parts and always available to offer advice etc.

MrRtm

Dales Subaru wanted over £300 for a replacement key when there's a guy on Facebook that will do them for less than £100, so there's that. I'd never go to a dealer unless absolutely necessary, life screws me enough without bending over for them prices, a reputable breaker or icp would be my first stops

Tim_

The branding is really weird and I’m not surprised they’re going down hill, also seems an odd move that the new Impreza name is going to be something which isn’t an Impreza especially when car companies can call cars whatever they want in individual markets e.g. a Jazz is called a Fit in Japan.

I’ll be avoiding the dealers as much as I can but it’s good to know they might come up useful as a very last resort.

Tidgy

subaru uk have been told this fo years but they havnt listened. subaru America are moving towards rally and rallycross and there market is expanding.

Rusti

iTrader: (4)

Didnt Higgins Isle of Man TT challenge all get handled by Subaru America, that says it all really doesnt it.

Tidgy

yip. Subaru UK gave the ok to the BTCC team but gave no support and it's now closed down.

Don Clark

It's amazing how you can compare the US to UK markets.

NOSSY_89

Copied from a different thread where one of the guys needed something he couldn't find at breakers.

This is what I said.

Some years ago a friend of mine was telling me about the BMW dealership and how he had some parts from them and they were the cheapest around. I was genuinely shocked. Any way I needed a few bits for my roof flap and as you know they are very thin on the ground. Spoke to the Subaru dealership and they they were able to order the parts I needed. Most were a few quid. I was speaking to the guy there and he said anything official Subaru they can get in even if it isn't made anymore because they will reproduce it although it will take some time. He was telling me about a guy who came in looking for a V1 STI intercooler and they were able to get it but it took a few weeks to arrive.

These are the guys I used to get bits

David Kelleher, his father owns the dealership. Its near Halesowen in the West Midlands.

01384 505336 (number on google)
01384 565600 (number on their email)

Drive In Subaru
Overend Road, Halesowen,
West Midlands, B63 2SA

driveinsubaru@gmail.com

jaygsi

iTrader: (46)

Well this will shock you, one of my family has a friend who works at Subaru in Stoke, he gave him a call for me for some new parts, as he could give him a discount. Turned out they had moved and binned loads of there old stock. As you can imagine i was gutted. Few years ago now.

TECHNOPUG

iTrader: (1)

Simpsons Subaru in Swindon have been very helpful in sourcing parts for me.

fpan

iTrader: (11)

I've been really happy with Unity Coventry being able to source parts for me.
I've bought enough over the last 2 years (they usually give me a 10% discount when they can) and when I enquired about a Subaru mug on display they gave it to me for free!
The only item that could not be sourced in UK were the cushions/foam between the rear hatch spoiler and hatch door which I had to import from US.

Tim_

Thanks everyone, that’s really useful!

RobsyUK

iTrader: (2)

There's a guy called paddy on the suabru pages on Facebook who works at dales subaru. I've used him a few times.
find it easier sat here in my underpants ordering from amamaya or mega zip though.

Matt Gooner Moulding

never had a problem with my local dealer sourcing parts for my hatch. infact theyve been pretty good to be fair.

stockcar

as with most things its down to how 'good' the guy behind the desk is and whether they will actually help you along............

jaygsi

iTrader: (46)

Contacted a Subaru dealer the other day and they said anything over £500 has too be paid by bank transfer? Sounds dodgy that does,

NOSSY_89

Who is that with, they normally ask you to come in and pay by card.