Is anyone else having trouble getting through to Simon at API or is it just me?

 

Seems to be a recurring theme.

 

Are you having trouble with them currently. Or have you done in the past?

 

when Simon took over he moved, without it seems telling customers who`s cars he had, they sorted all that out, but a lot have struggled to contact him, there was a rather large thread about it.

 

A lad I know took his car down there in March, he then heard nothing and it took him over a week to track the car down as it was reported that it was no longer at API. Ended up being at TDR Warwick. He got it back but still has no idea what actually happened to it over 3 months.

 

I haven't heard from him in over a week. And they have had my car for 5 weeks now. Do you think it might be worth contacting TDR then?

 

That's scandalous pal

 

Only if your car was at API for mapping

 

No, it's in for an engine rebuild

 

I'd be taking the day off work and paying a visit, and if the company is there and all is good, inform them that are unreachable which is unacceptable and that you will be billing them for the loss of earnings! If things are not as you would expect..... take action!

 

A friend of mine took their race car there..... had it over two years and there are shocking things wrong with it when they got it back.. still not complete. I cannot say more as there are legal things happening but in that time there was very little communication and lies when there was...

 

OP; This is what I was talking about.

Poor communication is not really on, especially when you're spending thousands of pounds with a company... if they're not going to be around or have some sort of problems, it only takes 5 mins to write an email and 'CC' all the relevant people.

 

Thought they'd gone under

 

Interesting read from a post 18 months ago, that went on to early this year... I'll say no more......

https://www.scoobynet.com/scoobynet-...i-engines.html

 

Its a shame API and David are no longer the same team, i used them about 5 yrs agao and David was helpful, knowledgeable and priced his work fair (granted the other guys did most the hands on stuff )

I think the name API is just that, a name, no longer the place it once was ,literally lol

 

I've been ringing him for over week, sometimes 20 times a day. Nothing but a text saying that he will ring back.... but never does!

 

Might be worth asking if a member more local than yourself visits API for you,
And let them know your are trying to make contact.

 

Cracking idea

 

That would be amazing if someone could do that!

Anyone know of any members located near Warwick?

Would be a massive help and muchly appreciated!

 

Hi All
This thread is over 10 months old now. I tried ringing Simon's direct line yesterday and got what appears to be a fax machine. Does anyone know if they are still trading?

They modified my car for its previous owner 7 yrs ago, and when I needed valves replacing I had them rebuild it with Inconel valves about 2 yrs ago

Its funny, some previous posters said about poor communication and lies and stuff.... makes me chuckle because I completely bought the stories I was being told when a 1 week quote became a 5 week job:
The guy unloading cars off the trailer cut his hand off in the spokes of a wheel
No one in the UK has Inconel valves and they take 3 weeks from USA
Their head mechanic is unwell / then left the business
Then the courier driver had a heart attack

Wow, I really believed all that stuff and felt bad about constantly chasing them every day for 5 weeks.


I have no idea where to send my car now, local garages won't touch it as it is heavily modified, and Subaru themselves won't touch it either.
Does anyone know if there is an experienced Subaru Specialist near Hampshire, that they could recommend?

Thanks