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CS 400 Warranty + suspension

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Old 12 April 2015, 01:37 PM
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footsoldier
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Default CS 400 Warranty + suspension

First post on here...

I have had a CS400 for the last year, and it was 3 years old in November. Was told by dealer (Noble), that Subaru don't do extended warranties on the car. (Noble didn't know this until they tried to sell me one)

I then got a call last week from Subaru call-centre, offering to sell me a warranty...until I told them it was a Cosworth and they backed out and apologised for bothering me! Has anyone been able to get a warranty on one recently?

Suspension has recently started knocking. I know its an issue with the car, and given it's not going to be covered by non-existent warranty, I want to put on replacement that will last. Any suggestions? I don't want it too stiff, as mostly used on road and not for tracking.

Thanks
Old 12 April 2015, 04:20 PM
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Tidgy
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Go aftemarket mate, genuin ones just fail again. I have alwasy raite KYB AGX or tein coilovers
Old 12 April 2015, 04:38 PM
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Berks-Jack
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A mate had got a cs400 and his dealer extended the warranty. Maybe something the dealer has done rather than going through subaru uk though.
Old 13 April 2015, 04:52 PM
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mickp
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If I recall correctly, Subaru sub there warranty out to a company called Autoprotect. May be worth looking them up and asking them to quote.

Bit worrying that Subaru seem to be swerving an upsell opportunity. A bit odd as well TBH.
Old 14 April 2015, 10:07 PM
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footsoldier
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I'm guessing it was Autoprotect who called me last week, and then backed off when they found it was a 400.

Noble also tried hard to get me a warranty but couldn't, and were taken by surprise. Apparently still some disputes between Subaru and Cosworth over who is liable for what.

Thanks anyway!
Old 04 August 2015, 10:01 AM
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MonsterEnergy
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Anyone else had multiple suspension failures even after the initial repair carried out?

More than twice, or even three times or more?

I can't go into more details just now about why I'm asking, but am an original CS400 owner from new.

Thanks,
Old 04 August 2015, 08:22 PM
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thenewgalaxy
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Yes, I had several sets. But no issues with the rest of the car, currently at 13k miles.

I had my car up on the ramp last week and checked mine and they're fine. They have lasted much longer than my other sets (which fell apart in literally hundreds of miles of motorway driving) so I am obviously optimistic but cautious about the latest set.

I sent a letter to IM voicing my concern but predictably had no reply.

This lack of reply is a major factor in my decision not to purchase a 2015 saloon as an addition to my fleet.
Old 04 August 2015, 08:33 PM
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mickywrx
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Originally Posted by thenewgalaxy
This lack of reply is a major factor in my decision not to purchase a 2015 saloon as an addition to my fleet.
Nothing to do with you being in hiding for shooting a protected Lion?
Old 05 August 2015, 09:24 AM
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Ryanj1993
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Originally Posted by mickywrx
Nothing to do with you being in hiding for shooting a protected Lion?
Bloody Rich Dentists
Old 05 August 2015, 04:13 PM
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Cannon Fodder
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Originally Posted by mickywrx
Nothing to do with you being in hiding for shooting a protected Lion?
It wasn't DC, it was however another Dentist, and we all know they are all the same - bloodthirsty and like to inflict pain and suffering upon any human or animal they can find.
Old 06 August 2015, 10:54 PM
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salsa-king
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I've had extended warranty running the last three years with subaru on the Sti 330s

they do 0% free payments over 10 months too winner


It ends for me Jan 2016
car was first registered Jan 2009
Old 06 August 2015, 11:45 PM
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Originally Posted by Tidgy
Go aftemarket mate, genuin ones just fail again. I have alwasy raite KYB AGX or tein coilovers
You don't buy a special edition car that costs more than 30k and replace its unique struts with KYB AGX, do you?!

Bilstein should address the problem, it's not the first time this happens (see RB320 struts failing and 3rd bearing rework).

Maybe Chevron have a solution for it?

Last edited by fpan; 06 August 2015 at 11:48 PM.
Old 07 August 2015, 10:13 AM
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kev1
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I changed my suspension to KW v3's best decision I made. The car handled better and the suspension never knocked once. I'd highly recommend.
Old 07 August 2015, 03:59 PM
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urban
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Originally Posted by thenewgalaxy

I sent a letter to IM voicing my concern but predictably had no reply.

This lack of reply is a major factor in my decision not to purchase a 2015 saloon as an addition to my fleet.
They've probably used that letter to wipe their ****, I can't see you getting a reply
Old 11 August 2015, 01:31 AM
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MonsterEnergy
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Thanks for the input thenewgalaxy - will send ye a PM
Old 30 August 2015, 05:37 PM
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mikeyw
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I had the same call from Subaru, and they sold me the warranty. Car has now sadly been sold but a warranty claim for a fuel sensor was honored under the warranty. I was clear that the car was a Cosworth ltd edition but that did not stop them selling the warranty. My local dealer was surprised that they sold it me!
Old 19 November 2015, 10:10 AM
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Gambit
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Any "active" cs400 owners on the site these days? i have a question i need answered lol

between the downpipe & centre section, is there a flexi or is it just a flat flange

Last edited by Gambit; 19 November 2015 at 10:12 AM.
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