Speedster... what would be my rights ?
#1
OK, I'll put this in other marques because it doesn't involve a Scooby.
I bought one of them fancy Opel Speedsters (none of that silly VX220 stuff ) in December 2001.
Since then, the car has had a full respray twice (under warrenty). Paint would chip, bubble, fall off or use rude words even when standing still. One of those cars that get lighter the more you drive it
It's now bubbling all over the place again, and although I'm not an expert, I believe that is due to the specifics of the chassis materials/base paint underlayer. I also believe the Lotus Elise MK1 (from the same factory) had the same problems.
Dealer now sticks head in sand and refuses to take any further action, apart from "well, we could respray it again"
Do I have any legal rights here (things just get worse & worse) or should I have it stolen or something ?
I realize the law might be different in Belgium, but how would a UK dealer/customer/attorney/consumer organization react ?
I can't sell the car as I would make the next owner pretty unhappy, I don't want to get worked up *again* by this rather unhelpful dealer (well, he just doesn't know what to do), but what do I do ? Am I just SOL ?
Any pointers would be appreciated.
I bought one of them fancy Opel Speedsters (none of that silly VX220 stuff ) in December 2001.
Since then, the car has had a full respray twice (under warrenty). Paint would chip, bubble, fall off or use rude words even when standing still. One of those cars that get lighter the more you drive it
It's now bubbling all over the place again, and although I'm not an expert, I believe that is due to the specifics of the chassis materials/base paint underlayer. I also believe the Lotus Elise MK1 (from the same factory) had the same problems.
Dealer now sticks head in sand and refuses to take any further action, apart from "well, we could respray it again"
Do I have any legal rights here (things just get worse & worse) or should I have it stolen or something ?
I realize the law might be different in Belgium, but how would a UK dealer/customer/attorney/consumer organization react ?
I can't sell the car as I would make the next owner pretty unhappy, I don't want to get worked up *again* by this rather unhelpful dealer (well, he just doesn't know what to do), but what do I do ? Am I just SOL ?
Any pointers would be appreciated.
#3
Thanks Chuck . I've been there before though, and it was very much a case of "they all don't do that sir"
"Must be your color" etc...
Funny, as when I talked to a mechanic that used to work for Opel (now for Subaru) he said the paint would fall off if you just sneezed near it LOL
Even the pristine showroom models had some paint chipping around the rear light clusters.
I am not a difficult customer, but I paid this car in cash of my own hard earned, and I can't think of anyone wanting to buy it now.
I just wished I had gone for the MX-5 back then
I'll try vx220 org again just to be sure if the tone has changed.
"Must be your color" etc...
Funny, as when I talked to a mechanic that used to work for Opel (now for Subaru) he said the paint would fall off if you just sneezed near it LOL
Even the pristine showroom models had some paint chipping around the rear light clusters.
I am not a difficult customer, but I paid this car in cash of my own hard earned, and I can't think of anyone wanting to buy it now.
I just wished I had gone for the MX-5 back then
I'll try vx220 org again just to be sure if the tone has changed.
#4
The UK is notoriously poor for consumer rights when it comes to cars (e.g we've no lemon laws)
I believe that if this were a UK car, the dealer would do the same as yours did and offer a respray and say take it or leave it [img]images/smilies/mad.gif[/img] . You're savvy enough to ensure the dealer did the respray right, so apart from taking it elsewhere to be done i'm not sure what else to suggest that you've not already thought of
I'm sure you've done a search, but here's a list of other speedster forums
http://www.oilypages.com/links.asp?page=vx220&
Hopefully these will help you get more ammo to fire back at the dealer.
[Edited by Neil Smalley - 6/24/2003 5:14:53 PM]
I believe that if this were a UK car, the dealer would do the same as yours did and offer a respray and say take it or leave it [img]images/smilies/mad.gif[/img] . You're savvy enough to ensure the dealer did the respray right, so apart from taking it elsewhere to be done i'm not sure what else to suggest that you've not already thought of
I'm sure you've done a search, but here's a list of other speedster forums
http://www.oilypages.com/links.asp?page=vx220&
Hopefully these will help you get more ammo to fire back at the dealer.
[Edited by Neil Smalley - 6/24/2003 5:14:53 PM]
#5
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Have you tried speaking to Opel/GM head office direct? They might do something as a good will gesture. You never know.
[Edited by Mark Champion - 6/24/2003 5:56:15 PM]
[Edited by Mark Champion - 6/24/2003 5:56:15 PM]
#6
I've seen loads of guys complaining about the paint going around the exhaust on the bumper.
I really wanted to want a VX220, they really are a bargain here now, and I prefer the looks and package as a whole to the Elise. But they appear far too 'kit car' for me to take a chance with, especially as the local dealers seem pathetic...if I bought one I'd have to trek a few hours roundtrip each time the rear lights fogged/door started rattling/ steering column disintegrated/lights shorted LOL. Gave up on the idea and bought a motorbike instead.
Good luck Theo bloke. Get em to repaint it and armourfend the entire car!
Chuck
I really wanted to want a VX220, they really are a bargain here now, and I prefer the looks and package as a whole to the Elise. But they appear far too 'kit car' for me to take a chance with, especially as the local dealers seem pathetic...if I bought one I'd have to trek a few hours roundtrip each time the rear lights fogged/door started rattling/ steering column disintegrated/lights shorted LOL. Gave up on the idea and bought a motorbike instead.
Good luck Theo bloke. Get em to repaint it and armourfend the entire car!
Chuck
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#8
Reject the car and get a solicitor, reject for being of poor quality and threaten court action if the car is not taken back and a refund is given in full or to the value the car would be if it had been in perfect condition.
#10
Thanks for the comments.
Rejecting will not work after 18 months I think, and I dread to think about long lasting lawsuits etc.
Asked the dealer yesterday to make me a generous offer and take it back.
Funny to walk into a dealership and see everyone suddenly having to go do something urgent in the backoffice
His reaction was: "Uh, so are you gonna buy another Opel then ?"
I really missed my smiley in that showroom ...
MX-5 it will be I guess...
Rejecting will not work after 18 months I think, and I dread to think about long lasting lawsuits etc.
Asked the dealer yesterday to make me a generous offer and take it back.
Funny to walk into a dealership and see everyone suddenly having to go do something urgent in the backoffice
His reaction was: "Uh, so are you gonna buy another Opel then ?"
I really missed my smiley in that showroom ...
MX-5 it will be I guess...
#14
LOL, yeah, good choice the emmerdeur
It's for "her indoors", and she fancies the MX for quite a while now. We almost went for one but then saw the orange thing in the showroom (it still had paint on )... big mistake.
I'm not saying they are bad cars, they drive really well (not that I ever have driven it 1 meter... can't get in), but the hassles are finally getting to us.
Won't be able to drive the MX either, but at least I would be able to move it off or on the driveway (no chance with the VX)
It's for "her indoors", and she fancies the MX for quite a while now. We almost went for one but then saw the orange thing in the showroom (it still had paint on )... big mistake.
I'm not saying they are bad cars, they drive really well (not that I ever have driven it 1 meter... can't get in), but the hassles are finally getting to us.
Won't be able to drive the MX either, but at least I would be able to move it off or on the driveway (no chance with the VX)
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