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Old 28 October 2012, 11:24 PM
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steve ex vauxhall
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Default NHS Direct

Anyone had anything to do with the above?

I've read some threads recently where the NHS have screwed up and got a bad press, but today they came up trumps for me!

Been away in the truck since Thursday, Friday night I got a little toothache, thought nothing about it and thought I could last until I got home tonight to get over to my own dentist .

How wrong was I !

Woke up at about 3.30 this morning in bloody agony, and found a massive abscess on the left side of my mouth, came from nowhere over night, I was also in a layby near Worcester heading for York.

I got to York at 10.45, and parked the truck as was now in that much pain that there was no way I was going any further without some help.

Called NHS direct, told them what the problem was, a rough location based on sat nav, and the fact that I was in a fully loaded artic so would have problems getting anywhere.

They called back at 1100, got me an appointment with a local dentist at 11.30, and had me back on the road , pain free, by 12.15 !

I thought this was damn good, and worth a mention
Old 28 October 2012, 11:52 PM
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Midlife......
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.......Not actually funded by NHS Direct but by each local health economy.

Here is our service in Cumbria.

http://www.cumbria.nhs.uk/YourNeares...utOfHours.aspx

Can't remember the cost per call / treatment but £316 rings a bell.

Shaun
Old 29 October 2012, 02:24 AM
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chocolate_o_brian
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Nice one, very quick service by the looks of it.

Did you have the abscess drained or a tooth removed where the infection was?

I remember getting an abscess from a pushing rear wisdom tooth a couple years back. It got infected and was the most miserable week of my life. I was literally about to mumble on the phone to an emergency dentist when I felt it pop in my gob. Urgh, the worst taste ever but luckily the pain went and I got some drugs for it. All better now
Old 29 October 2012, 08:17 AM
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cster
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Originally Posted by Midlife......

Can't remember the cost per call / treatment but £316 rings a bell.

Shaun
That is one hell of an 0845 number!
Old 29 October 2012, 11:46 AM
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steve ex vauxhall
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Originally Posted by chocolate_o_brian
Nice one, very quick service by the looks of it.

Did you have the abscess drained or a tooth removed where the infection was?

I remember getting an abscess from a pushing rear wisdom tooth a couple years back. It got infected and was the most miserable week of my life. I was literally about to mumble on the phone to an emergency dentist when I felt it pop in my gob. Urgh, the worst taste ever but luckily the pain went and I got some drugs for it. All better now
Tooth out and the abscess with it, and a course of anti biotics, instant relief

Because I was In the wagon and no way of parking it in the centre of York , they even arranged a taxi to pick me up and drop me back at the wagon again after,
I thought that was absolutely awesome , considering it was a Sunday too

And the total cost, £17.50 !

Last edited by steve ex vauxhall; 29 October 2012 at 11:47 AM.
Old 29 October 2012, 01:03 PM
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chocolate_o_brian
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Old 29 October 2012, 01:13 PM
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mrmadcap
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Originally Posted by steve ex vauxhall
Tooth out and the abscess with it, and a course of anti biotics, instant relief

Because I was In the wagon and no way of parking it in the centre of York , they even arranged a taxi to pick me up and drop me back at the wagon again after,
I thought that was absolutely awesome , considering it was a Sunday too

And the total cost, £17.50 !

That's got to be the bargain of the century bearing in mind the cost of dental treatment these days whether private or NHS.
Old 29 October 2012, 03:43 PM
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Leslie
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I have had a good many dealings with the NHS in recent years and have never had any cause for complaint. Quite the opposite in fact.

Les
Old 29 October 2012, 09:53 PM
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steve ex vauxhall
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Originally Posted by Leslie
I have had a good many dealings with the NHS in recent years and have never had any cause for complaint. Quite the opposite in fact.

Les
I've never even thought about using them before Les, but i sure as hell will do again if need be
Old 30 October 2012, 03:26 PM
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Leslie
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Well worth giving them the chance if you need to.

Les
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