kin fuming. Oil change not done at garage
02 August 2012, 09:54 PM
#1
kin fuming. Oil change not done at garage
Car in for MOT today at the council where it passed for 3rd MOT in a row so yesterday had 2 new tyres put on (bought myself online) at a garage nearby and while there I gave them a new oil filter and 5 litres of oil to change, total about £46.
Just checked oil to see if it needed topping up. Its black! oil filter doesn't look new either.
I'm absolutely fuming
Just checked oil to see if it needed topping up. Its black! oil filter doesn't look new either.
I'm absolutely fuming
Last edited by LeeMac; 02 August 2012 at 10:48 PM.
02 August 2012, 10:02 PM
#3
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Bought all materials for them ?!
Wouldn't go down well if my customers did the same id have to say
- Not that I make much if anything on material markup , far from it
Wouldn't go down well if my customers did the same id have to say
- Not that I make much if anything on material markup , far from it
02 August 2012, 10:13 PM
#6
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when i worked at a council depot, servicing on fleet vehicles consisted of collecting parts from store, them dumping them right into the bin then wash van. onto next one and get bonus up!!
just to stress this wasnt the norm, but definately happened on occassion.
just to stress this wasnt the norm, but definately happened on occassion.
02 August 2012, 10:19 PM
#7
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hi is the oil filter they should have/did fit exactly the same type,ie blue/black subaru one?
obviously if youve supplied a blue one and a black one was on there you have some evidence.
obviously if youve supplied a blue one and a black one was on there you have some evidence.
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02 August 2012, 10:25 PM
#8
just to clear up
MOT at council garage
oil change at local garage
not both at same garage
the reason I take it to council garage is the last time i had mot at a local garage I had another situation like this
I always change the oil myself (usually) as it has 18k service intervals and I change it 6-9k depending on car, I couldnt be bothered this time so as it needed tyres for MOt I took it to a garage
It doesnt matter where the materials come from, or at least it shouldnt , why should it
If they are bothered about it dont take the labour on, I wanted specific oil filter and oil
MOT at council garage
oil change at local garage
not both at same garage
the reason I take it to council garage is the last time i had mot at a local garage I had another situation like this
I always change the oil myself (usually) as it has 18k service intervals and I change it 6-9k depending on car, I couldnt be bothered this time so as it needed tyres for MOt I took it to a garage
It doesnt matter where the materials come from, or at least it shouldnt , why should it
If they are bothered about it dont take the labour on, I wanted specific oil filter and oil
03 August 2012, 12:53 AM
#18
That'll be it then.
Diesels make the oil pitch black pretty much has soon as it goes in - a function of the soot content in the old oil and the engine contaminating the fresh oil.
Diesels engine oil always loks like that. It's only petrols that stay nice and clear for a bit before slowly getting murkier.
I wouldn't kick off too much at the garage. That oil colour is no proof that it wasn't changed.
Did you mark the filter up or anything? Take note of the make of the old one?
Diesels make the oil pitch black pretty much has soon as it goes in - a function of the soot content in the old oil and the engine contaminating the fresh oil.
Diesels engine oil always loks like that. It's only petrols that stay nice and clear for a bit before slowly getting murkier.
I wouldn't kick off too much at the garage. That oil colour is no proof that it wasn't changed.
Did you mark the filter up or anything? Take note of the make of the old one?
03 August 2012, 01:48 AM
#21
That'll be it then.
Diesels make the oil pitch black pretty much has soon as it goes in - a function of the soot content in the old oil and the engine contaminating the fresh oil.
Diesels engine oil always loks like that. It's only petrols that stay nice and clear for a bit before slowly getting murkier.
I wouldn't kick off too much at the garage. That oil colour is no proof that it wasn't changed.
Did you mark the filter up or anything? Take note of the make of the old one?
Diesels make the oil pitch black pretty much has soon as it goes in - a function of the soot content in the old oil and the engine contaminating the fresh oil.
Diesels engine oil always loks like that. It's only petrols that stay nice and clear for a bit before slowly getting murkier.
I wouldn't kick off too much at the garage. That oil colour is no proof that it wasn't changed.
Did you mark the filter up or anything? Take note of the make of the old one?
03 August 2012, 02:29 AM
#22
There really is mate.
It goes black as soon as it's in the engine. From all the other oil left in the sump and channels in the block.
I've done it myself - changed the oil on my old audi, checked the dipstick and done a double take because it's black, not greeny like the stuff I put in not moments before.
On the tissue on the right it actually looks quite clean - you can see it's got a clear base that sucked into the tissue. When diesel engine oil is old it's like brent crude.
It goes black as soon as it's in the engine. From all the other oil left in the sump and channels in the block.
I've done it myself - changed the oil on my old audi, checked the dipstick and done a double take because it's black, not greeny like the stuff I put in not moments before.
On the tissue on the right it actually looks quite clean - you can see it's got a clear base that sucked into the tissue. When diesel engine oil is old it's like brent crude.
03 August 2012, 08:41 AM
#23
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Similar thing happened to me last year! Took it for oil change and filter change to a local garage I went back earlier than said and the bonnet was still up, he even said he had replaced a missing bolt from somehere..sweet..... NOPE!, turns the bolt is all they actually did !!! The only reason I found out is because I had heard bad things about the same garage, someone paid £800 for a head gasket to be sorted and again no work carried out!.. So after hearing this I took it to Adam aka giz1978 at ukscoobycrew.co.uk who said the oil had not been changed for a looooong time! needless to say i've never been back and have advised people I know not to either!
Also turns out this place keeps changing LTD company names... hmm i wonder why that is!!!!!!!!!!!!!!!!!!!!
Also turns out this place keeps changing LTD company names... hmm i wonder why that is!!!!!!!!!!!!!!!!!!!!
03 August 2012, 09:03 AM
#24
There really is mate.
It goes black as soon as it's in the engine. From all the other oil left in the sump and channels in the block.
I've done it myself - changed the oil on my old audi, checked the dipstick and done a double take because it's black, not greeny like the stuff I put in not moments before.
On the tissue on the right it actually looks quite clean - you can see it's got a clear base that sucked into the tissue. When diesel engine oil is old it's like brent crude.
It goes black as soon as it's in the engine. From all the other oil left in the sump and channels in the block.
I've done it myself - changed the oil on my old audi, checked the dipstick and done a double take because it's black, not greeny like the stuff I put in not moments before.
On the tissue on the right it actually looks quite clean - you can see it's got a clear base that sucked into the tissue. When diesel engine oil is old it's like brent crude.
03 August 2012, 09:28 AM
#25
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Im sure it would depend some extent how clean engine is to start with.
Only times iv changed iv been amazed how quickly it turns to sludge lol
Only times iv changed iv been amazed how quickly it turns to sludge lol
03 August 2012, 12:32 PM
#27
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IME, diesel oil does go dark quickly - but it can depend how much is left in the sump and what not. They are not all the same. After a few miles I would not expect it pitch black but probably not far off. Within a couple of days it would be though.
We had an issue with a Pug dealer many moons ago and now I always have a look under the bonnet and check the filter is new. I also put the dip stick at a very specific angle so I can tell if its been out or not.
We had an issue with a Pug dealer many moons ago and now I always have a look under the bonnet and check the filter is new. I also put the dip stick at a very specific angle so I can tell if its been out or not.
03 August 2012, 01:58 PM
#29
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