Bean1984

iTrader: (3)

Right guys. Im looking at changing my bank account as the nationwide seem to give me a bad service so who do you recommend. Im only looking for daily banking but needs to offer ovedraft visa debit card online banking. Who do you suggest then

cheers

Ant

I like lloyds tsb, detest natwest!

derek sti

co op bank,brilliant service when you ring to speak to someone you get someone in youre local branch not some foreign person you cant understand in the philipines or india,really cant fault them i was with hsbc for 30 years previosly and they are a load of ****e by the way.

zip106

Lloyds always been good with me for the last 25 years.

Don't know where in the world the call centre is but I always speak to someone who has a grasp of the English language. ( and actually sound more Englsh than I do )

Jamescsti

I'm with Lloyds too, have their silver account to get phone insurance etc but even their standard account will cover all your requirements

LeeMac

iTrader: (1)

I've been with Co-op (still am), Barclays (still am), Britannia and a couple abroad.

Britannia were unbelievable when you wanted money out, notice needed, cost to transfer
The Co-op charged me £30 a month if my money went in a day late and I went into my overdraft, no idea why, I got the money back once when I went in to complain but after a few times I gave up
Without a doubt the best service I have had for everything bank related - loans, overdraft and esp online banking is Barclays
Many years ago I had money being taken out of my account, old days when you posted your details to set up direct debits, anyway I went into barclays and they gave me the money back there and then prior to doing some investigating.

So, Barclays and been with them 25 years or so without a single issue.

WRXBOB

Halifax bank which is now owned by Lloyds.

alcazar

iTrader: (2)

All you lads with LLoyds TSB: I SINCERELY hope that you NEVER have any monetary problesm...because if you do....watch out.

Greediest set of lying thieving conniving unfeeling barstewards on theis planet, bar none.

Luan Pra bang

Use the bank closest to where you are likely to be and one that has the shortest que

scouser321

iTrader: (1)

Halifax for me, ultimate reward account offering home emergency cover is fantastic.

They have changed my house locks and had a plumber come out for a leaking stop ****.

Not cost me a penny other than the £15 a month.

Phone insurance and breakdown cover is included also.

Used HSBC in the past. Awful bank

Carlh

RBS, never had any problems with them, even with all of the problems over the last few years. Quite willing to lend me money. Can be a little buggy with mortgage renewals, keep ringing up monthly. Have complained and it has calmed down.

No other issues though, online banking fine, they ring me up when too much money is being transferred (rang me abroad too, while I was spending). Got no reason to leave them, though getting to a branch is a pain.

richs2891

Had problems with HSBC / First Direct (bunch of lying to**ers)- moved accounts to Natwest and Smile (Co-Op), not had any problems since

Richard

Jamescsti

I've had issues with HSBC years ago when I had money problems, I think every bank is as bad as another in those circumstances to be honest.

Lee247

You and a few others. I have been chuckling at HSBC new advert about viewing all small business's as future big business's. Hogwash. They have closed loads of small companies, through their lack of help and interest. Advert is a bit hypocritical. I'm in the process of moving from HSBC to Coop.

lordharding

iTrader: (1)

Coop bank is very highly regarded
Also will be expanding soon with lots of big changes in the future

Trout

iTrader: (1)

In the league tables of customer service the two BEST large performers are Nationwide and Lloyds TSB Group.

The latter is a miracle given their scale and the amount of change they have been through in the past three years with bank integration.


So if you are leaving Nationwide tread very carefully as they are often rated the best bank in the UK in customer service league tables.


One bank you might want to consider if service is paramount is First Direct.

speedking

I have been with HSBC for yonks with no problems. The online banking is pretty good except for the calculator you have to use to gain access.

SinghSuperStud

iTrader: (2)

I am with LloydsTSB and although I know they own Halifax I cannot stand Halifax - why they are pissing money up the wall with crap adverts and why they think it's ok to give £5 back in return for £1000 deposit on their accounts is beyond me!!!!

Chip

Been with Nat West for 35 years and never once had problem.

wiggy1

iTrader: (7)

RBS all the way, brilliant, I've been with lloyds, Hsbc and Halifax and they just seem to take the micheal!

ScoobyWon't

Co-op gets my vote.

Avoid Halifax like the plague. Took them months to clear a cheque for 10s of 1000s € in to my account, claiming they didn't have it even though they issued me a photocopy when they accepted it.