Notices
Non Scooby Related Anything Non-Scooby related

New watch arrived, but...

Thread Tools
 
Search this Thread
 
Old Jan 14, 2012 | 12:09 PM
  #1  
Boro's Avatar
Boro
Thread Starter
Scooby Regular
iTrader: (1)
 
Joined: Jul 2003
Posts: 7,222
Likes: 0
From: Cornwall
Default New watch arrived, but...

It wasn't the one shown on the website. It has the older style logo on (not a massive deal but still annoying) and it has a flat battery, probably because it's been sat in a warehouse for 2 years.

However, it was cheap!

So, what to do. I can send it back for a full refund or keep it and pay for a new battery to be fitted (at my expense).

Any other options? Can I expect them to either replace it with the one I ordered or a similar watch or at the very least get them to pay for a battery/fitting?

Last edited by Boro; Jan 14, 2012 at 12:15 PM.
Reply
Old Jan 14, 2012 | 12:39 PM
  #2  
Boro's Avatar
Boro
Thread Starter
Scooby Regular
iTrader: (1)
 
Joined: Jul 2003
Posts: 7,222
Likes: 0
From: Cornwall
Default

Just spoken to them, they don't have the new model (logo) so that's not an option and get this, if I send it back to them for a new battery it will be free but takes 6-8 weeks!!!

If I get a battery fitted myself, it voids the warranty lol.

Great... decision made.
Reply
Old Jan 14, 2012 | 12:41 PM
  #3  
davegtt's Avatar
davegtt
Scooby Senior
 
Joined: Mar 2003
Posts: 16,293
Likes: 0
From: Next door to the WiFi connection
Default

LOL depends how "cheap" the watch is and how reputable the "dealer" is in terms of decisions. If its a pretty expensive watch Id return it just for the warranty, anything under £100 just get a battery fitted on the cheap from the local Jeweller.
Reply
Old Jan 14, 2012 | 12:41 PM
  #4  
markjmd's Avatar
markjmd
Scooby Regular
iTrader: (11)
 
Joined: May 2009
Posts: 4,342
Likes: 70
Default

Contact them and see what they're prepared to offer. You have an unconditional right to full refund up to 7 days after purchase under EU distance-selling rules, as a last resort.
Reply
Old Jan 14, 2012 | 12:59 PM
  #5  
Boro's Avatar
Boro
Thread Starter
Scooby Regular
iTrader: (1)
 
Joined: Jul 2003
Posts: 7,222
Likes: 0
From: Cornwall
Default

They have offered a full refund, an extra £8 off or send it back for a new battery, 6-8 weeks.

It cost £160 but think I'll be sending it back.
Reply
Old Jan 14, 2012 | 01:01 PM
  #6  
DCI Gene Hunt's Avatar
DCI Gene Hunt
Scooby Senior
 
Joined: Jun 2006
Posts: 14,333
Likes: 0
From: RIP - Tam the bam & Andy the Jock
Default

Return it.... who was the seller?
Reply
Old Jan 14, 2012 | 01:07 PM
  #7  
Boro's Avatar
Boro
Thread Starter
Scooby Regular
iTrader: (1)
 
Joined: Jul 2003
Posts: 7,222
Likes: 0
From: Cornwall
Default

Surfdome, they only sell online. I'd probably keep it if I could get a new battery fitted quicker than 6-8 weeks and keep the warranty. That's just ridiculous!
Reply

Trending Topics

Old Jan 14, 2012 | 01:24 PM
  #8  
Dedrater's Avatar
Dedrater
Scooby Regular
 
Joined: May 2008
Posts: 3,957
Likes: 0
Default

A good jeweller would be able to replace a battery without the manufacturer knowing, thus keeping the warranty.
Reply
Old Jan 14, 2012 | 01:55 PM
  #9  
Boro's Avatar
Boro
Thread Starter
Scooby Regular
iTrader: (1)
 
Joined: Jul 2003
Posts: 7,222
Likes: 0
From: Cornwall
Default

Whats the going rate for changing a battery these days? Ie, a reputable jeweler rather than H.Samuels lol
Reply
Old Jan 14, 2012 | 02:29 PM
  #10  
nik52wrx's Avatar
nik52wrx
Scooby Regular
 
Joined: Mar 2005
Posts: 3,272
Likes: 0
Default

Depends on the watch and if you want to maintain the water tightness.
The last change on my Tissot was around £30 from memory, the alternative was about £6 which meant no more water proofing.
Nik.


Originally Posted by Boro
Whats the going rate for changing a battery these days? Ie, a reputable jeweler rather than H.Samuels lol
Reply
Old Jan 14, 2012 | 03:31 PM
  #11  
Boro's Avatar
Boro
Thread Starter
Scooby Regular
iTrader: (1)
 
Joined: Jul 2003
Posts: 7,222
Likes: 0
From: Cornwall
Default

Again, think I'll still send it back. Thanks for all the info tho
Reply
Old Jan 14, 2012 | 05:22 PM
  #12  
albob's Avatar
albob
Scooby Regular
25 Year Member
Liked
Loved
Community Favorite
 
Joined: May 2000
Posts: 3,238
Likes: 66
Default

Originally Posted by Boro
Again, think I'll still send it back. Thanks for all the info tho
Just a point -- if the battery has been flat for a good time, it is possible that there might be 'some' corrision of the battery area.....

out of curiosity -- what make of watch ??
Reply
Old Jan 14, 2012 | 05:26 PM
  #13  
davegtt's Avatar
davegtt
Scooby Senior
 
Joined: Mar 2003
Posts: 16,293
Likes: 0
From: Next door to the WiFi connection
Default

Pah, better to buy a watch without a battery. lol
Reply
Old Jan 14, 2012 | 05:31 PM
  #14  
grinch6301's Avatar
grinch6301
Scooby Regular
iTrader: (2)
 
Joined: Aug 2010
Posts: 130
Likes: 0
From: Peterculter, Aberdeen
Default

Got the battery changed in my Tag F1 today, £13.50 from goldsmiths! They wanted £180 for a service though the cheeky c##ts
Reply
Old Jan 14, 2012 | 06:33 PM
  #15  
Jamescsti's Avatar
Jamescsti
Scooby Regular
 
Joined: Jul 2004
Posts: 3,016
Likes: 0
Default

As above I've had battery changed and waterproofed on wife's seiko for about 12 at a reputable place it's not expensive to do. Op probably made right. Voice though.
How much was the saving for it to be cheap?
Reply
Old Jan 14, 2012 | 06:33 PM
  #16  
Boro's Avatar
Boro
Thread Starter
Scooby Regular
iTrader: (1)
 
Joined: Jul 2003
Posts: 7,222
Likes: 0
From: Cornwall
Default

Originally Posted by albob
Just a point -- if the battery has been flat for a good time, it is possible that there might be 'some' corrision of the battery area.....

out of curiosity -- what make of watch ??
Nixon 51-30 Tide PU. It's more of a fashion watch but the old Nixon logo is a bit dated now.
Reply
Old Jan 14, 2012 | 08:05 PM
  #17  
Jamescsti's Avatar
Jamescsti
Scooby Regular
 
Joined: Jul 2004
Posts: 3,016
Likes: 0
Default

They look pretty nice on the website I viewed
Reply
Old Jan 14, 2012 | 08:32 PM
  #18  
Boro's Avatar
Boro
Thread Starter
Scooby Regular
iTrader: (1)
 
Joined: Jul 2003
Posts: 7,222
Likes: 0
From: Cornwall
Default

Originally Posted by Jamescsti
As above I've had battery changed and waterproofed on wife's seiko for about 12 at a reputable place it's not expensive to do. Op probably made right. Voice though.
How much was the saving for it to be cheap?
I paid £160 for it delivered and it's on the Nixon website for £290 but with the new logo...

http://uk.nixonnow.com/watches/mens/...0-pu-A058.html
Reply
Old Jan 14, 2012 | 08:33 PM
  #19  
Boro's Avatar
Boro
Thread Starter
Scooby Regular
iTrader: (1)
 
Joined: Jul 2003
Posts: 7,222
Likes: 0
From: Cornwall
Default

Originally Posted by Jamescsti
They look pretty nice on the website I viewed
Yeh, it's a nice looking watch.

Reply
Old Jan 15, 2012 | 01:21 AM
  #20  
davegtt's Avatar
davegtt
Scooby Senior
 
Joined: Mar 2003
Posts: 16,293
Likes: 0
From: Next door to the WiFi connection
Default

Originally Posted by grinch6301
Got the battery changed in my Tag F1 today, £13.50 from goldsmiths! They wanted £180 for a service though the cheeky c##ts
Similar quote for my Tag, cost me £150 about 5 years back. Cost me £650 11 years ago so its paid for itself cause I used to spend about £100 every year on an average watch but the Tag has lasted nicely.
Reply
Old Jan 15, 2012 | 09:38 AM
  #21  
Boro's Avatar
Boro
Thread Starter
Scooby Regular
iTrader: (1)
 
Joined: Jul 2003
Posts: 7,222
Likes: 0
From: Cornwall
Default

Well, I've had second thoughts, I'm off into town later to see a guy who stocks a massive range of Nixon watches.

I bought my other 51-30 there and hopefully he is able to replace the battery without much fuss.

I figured £160 for a £300 watch is worth a bit of extra hassle.
Reply
Old Jan 15, 2012 | 11:27 AM
  #22  
ALi-B's Avatar
ALi-B
Moderator
20 Year Member
Liked
iTrader: (1)
 
Joined: Apr 2002
Posts: 38,078
Likes: 310
From: The hell where youth and laughter go
Default

Originally Posted by Boro
They have offered a full refund, an extra £8 off or send it back for a new battery, 6-8 weeks.

It cost £160 but think I'll be sending it back.

Full refund.

Who knows, it might not be a flat battery and a fault with the movement causing excessive drain etc.
Reply
Old Jan 15, 2012 | 02:42 PM
  #23  
Boro's Avatar
Boro
Thread Starter
Scooby Regular
iTrader: (1)
 
Joined: Jul 2003
Posts: 7,222
Likes: 0
From: Cornwall
Default

What's this about pressure testing upto 300m?

Even the Nixon dealer couldn't change the battery and said it's £35 and goes to a company that specialises in Nixon repairs.
Reply
Old Jan 15, 2012 | 07:21 PM
  #24  
Boro's Avatar
Boro
Thread Starter
Scooby Regular
iTrader: (1)
 
Joined: Jul 2003
Posts: 7,222
Likes: 0
From: Cornwall
Default

So here's the replacement...



And guess what, at 5 o'clock on the inside of the glass is a large cloudy stain!

Nixon are seriously testing my patience!
Reply
Old Jan 15, 2012 | 07:50 PM
  #25  
harp's Avatar
harp
Scooby Regular
 
Joined: May 2005
Posts: 173
Likes: 0
From: Near Dundee
Default

My wife has bought me 2 Nixon watches over the years, First one was a digital thing that also spoke the time, battery lasted no more than 3 weeks in it, the replacement was no better. The second watch she bought me, the minute hand wedged itself into the hour hand.
They make some lovely looking watches but i would never have another one.

Kev
Reply
Old Jan 15, 2012 | 08:00 PM
  #26  
Boro's Avatar
Boro
Thread Starter
Scooby Regular
iTrader: (1)
 
Joined: Jul 2003
Posts: 7,222
Likes: 0
From: Cornwall
Default

I'm seriously thinking the same. I certainly won't be recommending them to anyone else and won't buy another after this one.

My other 51-30 had to go back after noticing a spec of dirt on the face a few days after buying it.

Their quality control is shocking to say the least. My very first Nixon had the same battery problems as you described. I'm on my 4th now and they've all had issues but no more!
Reply
Old Jan 15, 2012 | 08:00 PM
  #27  
ALi-B's Avatar
ALi-B
Moderator
20 Year Member
Liked
iTrader: (1)
 
Joined: Apr 2002
Posts: 38,078
Likes: 310
From: The hell where youth and laughter go
Default

Originally Posted by Boro
What's this about pressure testing upto 300m?

Even the Nixon dealer couldn't change the battery and said it's £35 and goes to a company that specialises in Nixon repairs.
If it anything like my Seamaster (probably not ).......a rubber o-ring on the backplate.

That's it.

Disturb it and they can't guarantee its water-tightness. Therefore testing/replacement blah blah.
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
KAS35RSTI
Subaru
27
Nov 4, 2021 07:12 PM
JTaylor
Non Scooby Related
202
Dec 25, 2016 09:14 AM
XRS
Computer & Technology Related
18
Oct 16, 2015 01:38 PM
nik52wrx
Non Scooby Related
4
Sep 29, 2015 05:38 PM
alcazar
Computer & Technology Related
12
Sep 29, 2015 01:44 PM




All times are GMT +1. The time now is 04:14 AM.