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Lloyds TSB, useless wnakers!

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Old 15 December 2011, 10:22 AM
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alcazar
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Angry Lloyds TSB, useless wnakers!

My eldest wrote and claimed back PPI charges from these thieving idiots in January.
In August they wrote to say they would be paying everyone.
In November they wrote to him saying they owed him nearly £800 and he would have it within 21 days.

Twenty EIGHT days later he rang them, no it hasn't been paid and no they can't say when it will be paid or why there is a such a hold up.

What should he do? just wait and wait?

I LOATHE Lloyds TSB, bunch of thieving *****!
Old 15 December 2011, 10:27 AM
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Time of the month again?
Old 15 December 2011, 10:51 AM
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Gear Head
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It wasn't just Lloyds mate, Halifax stiffed me for PPI too and I hadn't even asked for it.
I only found out as they wrote a letter saying that if I had any concerns about being mis-sold PPI, I should contact them.

Got £220 in the end. It went a week passed the date that the interest was paid upto, so I called them asking if they were now going to pay me interest for the days waiting for the cheque? The cheque arrived 3 days later.

Worth a try. The offer will state when the interest on the offer will be paid upto. If it is passed that date, they will have to act.
Old 15 December 2011, 11:08 AM
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Ant
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He's getting free money so stop moaning.

If you're stupid enough to not check paperwork then you deserve not to get it back.
Old 15 December 2011, 11:18 AM
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ALi-B
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Originally Posted by Ant
He's getting free money so stop moaning.

If you're stupid enough to not check paperwork then you deserve not to get it back.

Part of the problem was/is Lloyds credit services staff who lie. I was missold PPI by Lloyds TSB credit services...the lady on the phone told me it was FREE!

Outright lie. As I was billed the next month for it. Of course I queried and cancelled, and refunded straight away.

Also found out I didn't qualify anyway, yet I was originally told I did!

The highstreet bank staff admit that the staff at the credit centres are a total embarrasment, quite rightly too!.
Old 15 December 2011, 11:21 AM
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PeteBrant
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Originally Posted by Ant
He's getting free money so stop moaning.

If you're stupid enough to not check paperwork then you deserve not to get it back.
Hang on. The whole PPI refund has come about because it was being mis-sold. That is, people were being advised to take PPI, regardless of circumstance, and up to 40% of people had PPI without realising it; they weren't even given the option.

The UK Courts ruled that this widespread misselling was illegal, and it would have to be paid back if claimed.

So yes, he does deserve to get it back.
Old 15 December 2011, 11:26 AM
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cster
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This seems similar to the endownment mortgage saga - anyone with half a brain would realise that they might not pay out at the end of term.
So what does the government do - make the banks payout in order to insure people against their own stupidity.
Still, if it is OK for the government to make banking risk free for the (clued up) rich banker types, I guess it is OK to do the same for your average (not very intelligent) man on the street.
ps do you want to buy any of their shares :-(

Last edited by cster; 15 December 2011 at 11:27 AM. Reason: humility injection
Old 15 December 2011, 11:26 AM
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Gear Head
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Originally Posted by Ant
He's getting free money so stop moaning.

If you're stupid enough to not check paperwork then you deserve not to get it back.
Ant, I checked all my paperwork and there was nothing stating that I was being charged PPI. However, it was clear as day on their own system when I rang to check.

So stick that in your pipe and smoke it.

PPI was so badly mis-sold that they even made sure they didn't tell you they were charging for it. They just included it in any 'interest payment' amounts. That was from the horses mouth from the guy I spoke to at Halifax.

That is why so many people were caught out.

Now go and be of some use and tell us how good oranges are....sorry, I meant apples!

Last edited by Gear Head; 15 December 2011 at 11:29 AM.
Old 15 December 2011, 11:29 AM
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Ant
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Tell me how you can be miss selled something I've always known ppi is not compulsory , pc world nearly got me once they added it without asking but wait! I have this magic power of eyes and I checked my agreement before signing it and got it removed.
Old 15 December 2011, 11:33 AM
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But Chris did you ask if they included it or not? I always ask this for any quote.
Old 15 December 2011, 11:35 AM
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Gear Head
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Originally Posted by Ant
Tell me how you can be miss selled something I've always known ppi is not compulsory , pc world nearly got me once they added it without asking but wait! I have this magic power of eyes and I checked my agreement before signing it and got it removed.
Again Ant, my original contract that I had to return and keep a copy of showed no to PPI.
However, it was usually added when you called to activate your card, so you never received anything to say that it was being charged. Again, the guy from Halifax told me this too.

I always say no to PPI when it is offered. But if it is offered and you decline to take them up on it, you don't except them to add it anyway.

Not stop posting on something you clearly know very little about.
Many innocent people were scammed like this and to be honest, the banks got off lightly with just having to pay back the money charged, plus 8% interest.
Old 15 December 2011, 11:37 AM
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PeteBrant
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This seems similar to the endownment mortgage saga - anyone with half a brain would realise that they might not pay out at the end of term.
So what does the government do - make the banks payout in order to insure people against their own stupidity.
Still, if it is OK for the government to make banking risk free for the (clued up) rich banker types, I guess it is OK to do the same for your average (not very intelligent) man on the street.
ps do you want to buy any of their shares :-(
(i) It has nothing to do whether they paid out or not
(ii)It has nothing to do with the Government. The judiciary ruled n favour of the consumer.

The consumer was not offered any alternative or choice at the point of sale. And it was offered at the same time as the loan or Credit card.

Tell me how you can be miss selled something I've always known ppi is not compulsory , pc world nearly got me once they added it without asking but wait! I have this magic power of eyes and I checked my agreement before signing it and got it removed.
If you are unknowingly mis-sold something, whether you have agreed to it or not, how are you supposed to know it was mis-sold.

See above - the courts rules on the basis of consumer choice and point of sale techniques.
Old 15 December 2011, 11:39 AM
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Ant
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Originally Posted by Gear Head
Again Ant, my original contract that I had to return and keep a copy of showed no to PPI.
However, it was usually added when you called to activate your card, so you never received anything to say that it was being charged. Again, the guy from Halifax told me this too.

I always say no to PPI when it is offered. But if it is offered and you decline to take them up on it, you don't except them to add it anyway.

Not stop posting on something you clearly know very little about.
Many innocent people were scammed like this and to be honest, the banks got off lightly with just having to pay back the money charged, plus 8% interest.
I clearly know more than you as I've never been tricked into ppi
Old 15 December 2011, 11:42 AM
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Originally Posted by Ant
I clearly know more than you as I've never been tricked into ppi
As far as you know....
Old 15 December 2011, 11:48 AM
  #15  
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Originally Posted by PeteBrant
As far as you know....
I'm sure my £250 credit card doesn't have PPI
Old 15 December 2011, 12:01 PM
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Gear Head
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Originally Posted by Ant
I clearly know more than you as I've never been tricked into ppi
I suppose you say the same to people that have had their identities stolen.
Or in fact, any victim, of any crime?

Come on fella, I know you are holier than holy (as you own an apple ) but you can't blame those who were scammed by the banks regarding PPI. Miss-selling, then yes you have a point. But if you catagorically say 'no' and they apply it anyway, don't tell you about it and hide the charges, even you wouldn't have realised.

Old 15 December 2011, 12:12 PM
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Ant
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I was just giving the thread some life as we knew it would turn in to a moan-fest
Old 15 December 2011, 12:28 PM
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Originally Posted by Ant
I was just giving the thread some life as we knew it would turn in to a moan-fest
Well of course.
The thread was started by Alcazar after all!
Old 15 December 2011, 03:14 PM
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alcazar
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Originally Posted by Ant
He's getting free money so stop moaning.

If you're stupid enough to not check paperwork then you deserve not to get it back.

Now see, this is what you get when you are stupid enough not to ASK FIRST!

he was miss-sold: in fact tghey TOLD him he couldn't HAVE the loan without PPI

Good enough for ya?
Old 15 December 2011, 04:03 PM
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Originally Posted by alcazar
Now see, this is what you get when you are stupid enough not to ASK FIRST!

he was miss-sold: in fact tghey TOLD him he couldn't HAVE the loan without PPI

Good enough for ya?
Same thing happened to me then the bank screwed me over one day and after the help of a few members on here, I got myself a nice cheque that I then used to keep the bank off my back for another while! I never seen a penny of it and they got the money back that was originally theirs anyway, WIN WIN.
Old 15 December 2011, 04:40 PM
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Originally Posted by alcazar
Now see, this is what you get when you are stupid enough not to ASK FIRST!

he was miss-sold: in fact tghey TOLD him he couldn't HAVE the loan without PPI

Good enough for ya?

So still his fault then. He was told he had to take and took the loan with it anyway.


For it to have been miss-sold he must either have been ineligible to claim or have proven cover elsewhere.


Amazingly over the years of dealing with many banks I have never been sold PPI - it is so obvious when they try and add it.


But hey, it's always someone else's fault
Old 15 December 2011, 04:55 PM
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Originally Posted by Trout
So still his fault then. He was told he had to take and took the loan with it anyway.


For it to have been miss-sold he must either have been ineligible to claim or have proven cover elsewhere.


Amazingly over the years of dealing with many banks I have never been sold PPI - it is so obvious when they try and add it.


But hey, it's always someone else's fault
Of course it was miss-sold if he was told he had to pay an insurance fee for his loan when he didn't have to.

I don't care what you say, that is miss-selling.
No different to buying a new Porsche and being told that you must buy some gay orange wheels in order to purchase the car!

Last edited by Gear Head; 15 December 2011 at 04:57 PM.
Old 15 December 2011, 05:15 PM
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Originally Posted by alcazar

he was miss-sold: in fact tghey TOLD him he couldn't HAVE the loan without PPI

Good enough for ya?
Same thing happened to me, I was told I HAD to have it, so I took it out with the loan and then cancelled it a week later.
Old 15 December 2011, 05:27 PM
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But surely in hindsight your son should of checked that before signing on the dotted line, I've always known its not compulsory
Old 15 December 2011, 06:16 PM
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Originally Posted by Gear Head
Of course it was miss-sold if he was told he had to pay an insurance fee for his loan when he didn't have to.

I don't care what you say, that is miss-selling.
No different to buying a new Porsche and being told that you must buy some gay orange wheels in order to purchase the car!
Why is it miss-sold?

For example all mortgages require building insurance.

If a company says that you must buy it with my mortgage, it's not miss-selling it is choice, you go somewhere else.

Lloyds may have had policy that PPI was required for loans under age 25 for example - that's not miss-selling that is there offer.

HOWEVER, if they force you to take but you do not qualify to claim then it is miss-sold.

Offering it to you is not the same as miss-selling. Taking premiums and not telling you is also miss-selling.
Old 15 December 2011, 07:05 PM
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All banks also fall under the ruling not just LBG, I also have never been mis sold and the PPI information was always clear and obvious on any loans etc I took out years ago.
Old 15 December 2011, 08:07 PM
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Originally Posted by PeteBrant
and up to 40% of people had PPI without realising it;
Which goes to show how stupid some people are.
Old 15 December 2011, 08:29 PM
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Originally Posted by Chip
Which goes to show how stupid some people are.
Indeed!
Old 15 December 2011, 08:46 PM
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Originally Posted by alcazar
My eldest wrote and claimed back PPI charges from these thieving idiots in January.
In August they wrote to say they would be paying everyone.
In November they wrote to him saying they owed him nearly £800 and he would have it within 21 days.

Twenty EIGHT days later he rang them, no it hasn't been paid and no they can't say when it will be paid or why there is a such a hold up.

What should he do? just wait and wait?

I LOATHE Lloyds TSB, bunch of thieving *****!
Having the same issues, they owe me substantially more. I received a letter in October but they now say it's in the New Year but can't say when !


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