Chain Reaction Cycles - Warning!
#1
Chain Reaction Cycles - Warning!
Ordered an item from them yesterday, after calling to check it was in stock, and paid extra for next day delivery - just checked on-line and the order still says processing.
I just called them, only to be told that the item is out of stock. Lying b*stards!
Thought I would warn anybody thinking of ordering from them in the future to be careful, I wonder if they tell their sales staff to say it's in stock just to get your order.
It's not the first time people have had problems with them either!
I just called them, only to be told that the item is out of stock. Lying b*stards!
Thought I would warn anybody thinking of ordering from them in the future to be careful, I wonder if they tell their sales staff to say it's in stock just to get your order.
It's not the first time people have had problems with them either!
#2
Scooby Regular
Join Date: Feb 2006
Location: Bring back infractions!
Posts: 4,554
Likes: 0
Received 0 Likes
on
0 Posts
Always been very good when I've ordered stuff from them. Can't expect perfection all the time I guess, just 99.9%. Had the same with eBuyer a while back, ordered something that they supposedly had a fair few off in stock only to find out that they didn't have stock after all. They were apologetic enough. Having myself worked in a supermarket I know that stock control systems aren't always accurate despite the best efforts of the staff.
#3
Scooby Regular
iTrader: (3)
I've used them a bit and found them to be very good, with the sheer ammount of stuff they stock there'll always be some issues like that unfortunately.
They used to have/still have a very good eBay outlet store where i got some very very cheap rockshox forks a few years back
They used to have/still have a very good eBay outlet store where i got some very very cheap rockshox forks a few years back
#5
Scooby Regular
Join Date: Dec 2001
Location: Arborfield, Berkshire
Posts: 12,387
Likes: 0
Received 0 Likes
on
0 Posts
Yeah Ive used them for some tyres and knee/elbow pads and been impressed with their quick delivery. Always crap when its you who has an issue but they are like the amazon of the bike world in the UK it seems. Tis a bit crap if you take the effort to call and check in stock and miss out.
#7
Scooby Regular
Join Date: Dec 2002
Location: Sunny BELFAST
Posts: 19,408
Likes: 0
Received 0 Likes
on
0 Posts
Ordered an item from them yesterday, after calling to check it was in stock, and paid extra for next day delivery - just checked on-line and the order still says processing.
I just called them, only to be told that the item is out of stock. Lying b*stards!
Thought I would warn anybody thinking of ordering from them in the future to be careful, I wonder if they tell their sales staff to say it's in stock just to get your order.
It's not the first time people have had problems with them either!
I just called them, only to be told that the item is out of stock. Lying b*stards!
Thought I would warn anybody thinking of ordering from them in the future to be careful, I wonder if they tell their sales staff to say it's in stock just to get your order.
It's not the first time people have had problems with them either!
Trending Topics
#8
Scooby Regular
iTrader: (2)
As above, I've had stuff off them, although we now use TartyBikes as well, plus Woolly Hatshop.
Never had any problems.
As far as stock control goes, I agree: the computer says it's there, but when you go and look on the shelf, it's not I've had that in big stores and DIY sheds too.
Never had any problems.
As far as stock control goes, I agree: the computer says it's there, but when you go and look on the shelf, it's not I've had that in big stores and DIY sheds too.
#9
I thought Chain Reaction had got their house in order after the card cloning fisco, that's when I started using Wiggle / Amazon.....Got to have a look at tartybikes LOL
Shaun
Shaun
#11
Fella - God, I hate people who say that, that might take some getting over!
#12
Scooby Regular
Join Date: Dec 2002
Location: Sunny BELFAST
Posts: 19,408
Likes: 0
Received 0 Likes
on
0 Posts
Just posting my personal experience - make of it what you will. The fact that I could have got the item elsewhere and had it delivered today is what is annoying. Everybody else seems happy with them, which is fair enough, but I'm definitely over it.
Fella - God, I hate people who say that, that might take some getting over!
Fella - God, I hate people who say that, that might take some getting over!
Last edited by bigsinky; 26 August 2011 at 08:42 PM.
#13
Scooby Regular
Join Date: Jun 2006
Location: Edinburgh (ish)
Posts: 8,089
Likes: 0
Received 0 Likes
on
0 Posts
Was a victim of the card issues (mine had to be cancelled and reissued but I didn't lose any cash). Still, was sorted pretty quickly.
Other than that, I've found they've always had stock when they've said, and generally supply within 2 days (hence I don't bother with extra postage costs for quicker service as I'm not sure it is). Pretty darned good, as are Wiggle btw.
Other than that, I've found they've always had stock when they've said, and generally supply within 2 days (hence I don't bother with extra postage costs for quicker service as I'm not sure it is). Pretty darned good, as are Wiggle btw.
Thread
Thread Starter
Forum
Replies
Last Post
oilman
Trader Announcements
15
01 October 2015 11:55 AM
Mister:E
Subaru Parts
2
24 September 2015 01:37 PM