Blatant profiteering rip-off b*****ds !!! - VW
10 February 2011, 07:08 PM
#1
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Blatant profiteering rip-off b*****ds !!! - VW
One of the faults on our Skoda's was narrowed down to a dodgy fuel temp sensor. VW and Skoda want £72+VAT for the part, and 2 hours to fit it. The Bosch fuel pump used is common in about 80% of diesel cars and the sensor inside can be had for just £14.20 elsewhere, takes just 15 minutes to fit, and is easily a DIY job. So, what was to be the best part of a £300 job, now under £20 ! They even try to stop you DIY'ing by using three of those annoying torx nuts, and one odd triangular nut 
Fortunately, the triangular one can be removed by lightly tapping a 7mm socket onto it. If they could just wise up and be fair, maybe they'd win back the massive amount of people who DIY or use more honest independents. Only stupid people must go to main dealers for anything.
Fortunately, the triangular one can be removed by lightly tapping a 7mm socket onto it. If they could just wise up and be fair, maybe they'd win back the massive amount of people who DIY or use more honest independents. Only stupid people must go to main dealers for anything.
10 February 2011, 08:49 PM
#4
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i stopped going to a Dealer when the service manager looked me in the eye, and with a sharp intake of breath (i though he was going to say my car was a death trap) said my pedal rubber was worn on one side.
okay -- that'll be £2.50 and Halfords I thought
okay -- that'll be £2.50 and Halfords I thought
10 February 2011, 09:04 PM
#5
Took the misses C4 GP to the main dealer for some warrenty work .. they said the front tyres where almost illegal and offer to replace them at a cost of £189 a tyre .. **** ME ..
Bought two for £130 from that dodgy bloke on here.. and got them fitted for a tenner .. good tyres too ..
Bought two for £130 from that dodgy bloke on here.. and got them fitted for a tenner .. good tyres too ..
10 February 2011, 09:50 PM
#6
my mate went and took his land rover back for service once being a rich kid paid the bill then the women listed what they had done and they told him they added a air con addative at the cost £32.
he carried on saying oh so my air con couldnt of been working that well then the women said no but its now ice cold he said thats amazing cause i dont have air con lol still wouldnt refund him the money would only give him a credit note
he carried on saying oh so my air con couldnt of been working that well then the women said no but its now ice cold he said thats amazing cause i dont have air con lol still wouldnt refund him the money would only give him a credit note
10 February 2011, 10:47 PM
#7
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I've never used main dealers until now. My local VW garage is now providing cheaper quotes for work than my independant garage i've been using for 7 years. The cambelt for my Passat was £319 at the dealer and was quoted £340 at my independant (who are much further to travel to). Also as they didn't start on my car until the afternoon they called up and apologised and gave me a courtesy car for over night which turned out to be a brand new Beetle. The next day I picked my car up and was spotlessly clean. So not only was it cheaper, I also got a courtesy car and my car cleaned neither of which I get from my independant. Plus a receipt for the work which shows main dealer service.
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10 February 2011, 10:52 PM
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I've never used main dealers until now. My local VW garage is now providing cheaper quotes for work than my independent garage I've been using for 7 years. The cam-belt for my Passat was £319 at the dealer and was quoted £340 at my independent (who are much further to travel to). Also as they didn't start on my car until the afternoon they called up and apologised and gave me a courtesy car for over night which turned out to be a brand new Beetle. The next day I picked my car up and was spotlessly clean. So not only was it cheaper, I also got a courtesy car and my car cleaned neither of which I get from my independent. Plus a receipt for the work which shows main dealer service.
10 February 2011, 10:54 PM
#9
The thing with VAG is all geniuine parts have to come via TPS (Trade Parts Specialists). You have no choice, its TPS or some shoddy knock-off.
They being the only UK source for genuine VAG parts, that means they can fix prices however they please, and alternate parts cross-ref to OEM manufacturers is very restricted.
In fairness not everything is OTT on price. I bought an R32 thermostat for a sensible £25, and a gallon of Quantum screenwash is only £3 too....However I have been stung for £80 on an oxygen sensor
They being the only UK source for genuine VAG parts, that means they can fix prices however they please, and alternate parts cross-ref to OEM manufacturers is very restricted.
In fairness not everything is OTT on price. I bought an R32 thermostat for a sensible £25, and a gallon of Quantum screenwash is only £3 too....However I have been stung for £80 on an oxygen sensor
Last edited by ALi-B; 10 February 2011 at 10:56 PM.
11 February 2011, 10:37 AM
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Have you tried sourcing parts directly from Germany? I got an RS Cosworth 3rd gear cog for Redkop from my local ford dealer once and posted it to her which was cheaper and quicker than the dealer in the UK could get it. I don't mind looking up small parts for kraut cars occasionaly if it help. We have most if not all of the main dealers and other parts shops in town.
11 February 2011, 01:05 PM
#12
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I'll try and bear that in mind, thanks. Anything to get one over on rip-off Britain.
PS. Just collected the sensor and it's about the size of a paper-clip. It hurt to part with £17 for it, let alone £72.
PS. Just collected the sensor and it's about the size of a paper-clip. It hurt to part with £17 for it, let alone £72.
11 February 2011, 01:10 PM
#13
Have you tried sourcing parts directly from Germany? I got an RS Cosworth 3rd gear cog for Redkop from my local ford dealer once and posted it to her which was cheaper and quicker than the dealer in the UK could get it. I don't mind looking up small parts for kraut cars occasionaly if it help. We have most if not all of the main dealers and other parts shops in town.
Its certainly worth considering as TPS have a noose tied tightly around the UK supply of genuine VAG parts.
I guess this is where some eBay shops source their parts from (or chinese copys...unfortunately you won't know until you get it delivered ).
11 February 2011, 01:33 PM
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One of the faults on our Skoda's was narrowed down to a dodgy fuel temp sensor. VW and Skoda want £72+VAT for the part, and 2 hours to fit it. The Bosch fuel pump used is common in about 80% of diesel cars and the sensor inside can be had for just £14.20 elsewhere, takes just 15 minutes to fit, and is easily a DIY job. So, what was to be the best part of a £300 job, now under £20 ! They even try to stop you DIY'ing by using three of those annoying torx nuts, and one odd triangular nut Fortunately, the triangular one can be removed by lightly tapping a 7mm socket onto it. If they could just wise up and be fair, maybe they'd win back the massive amount of people who DIY or use more honest independents. Only stupid people must go to main dealers for anything.
Fortunately, the triangular one can be removed by lightly tapping a 7mm socket onto it. If they could just wise up and be fair, maybe they'd win back the massive amount of people who DIY or use more honest independents. Only stupid people must go to main dealers for anything.Les
11 February 2011, 04:55 PM
#16
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Collected the part today and it looks like something that falls out of a stapler when you're refilling it 
Even paying £17.04 with VAT I wanted to vomit at being butt-raped 
Even paying £17.04 with VAT I wanted to vomit at being butt-raped
11 February 2011, 05:08 PM
#18
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I have been put off by VW in so many ways. Firstly there is their appalling reliability, well as far as I and everyone I know who has ever had one is concerned, then there is the problem you have mentioned.
I needed something minor done on the suspension, ended up being told it would cost £1500 to replace the shocks, as well as £600 for the ABS to be sported (which might have been true). I told them that I would leave it, sold the car back to the garage I bought it from and will not buy one again.
I needed something minor done on the suspension, ended up being told it would cost £1500 to replace the shocks, as well as £600 for the ABS to be sported (which might have been true). I told them that I would leave it, sold the car back to the garage I bought it from and will not buy one again.
11 February 2011, 05:33 PM
#19
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It's the opposite of Jap cars where everything is bolt on, bolt off ....tons of stuff interchangeable.
What a joke using stupid odd nuts. What is the point except to tie you to a VW dealer and milk you for money!
What a joke using stupid odd nuts. What is the point except to tie you to a VW dealer and milk you for money!
11 February 2011, 05:36 PM
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I have been put off by VW in so many ways. Firstly there is their appalling reliability, well as far as I and everyone I know who has ever had one is concerned, then there is the problem you have mentioned.
I needed something minor done on the suspension, ended up being told it would cost £1500 to replace the shocks, as well as £600 for the ABS to be sported (which might have been true). I told them that I would leave it, sold the car back to the garage I bought it from and will not buy one again.
I needed something minor done on the suspension, ended up being told it would cost £1500 to replace the shocks, as well as £600 for the ABS to be sported (which might have been true). I told them that I would leave it, sold the car back to the garage I bought it from and will not buy one again.
11 February 2011, 05:44 PM
#21
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It was including fitting!?
I know they were taking the mick. I asked for a bit of good will as it was around 8 months out of warranty but they wouldnt budge. Had a 5 year old Ford after that and was so much more reliable and rewarding to drive.
I know they were taking the mick. I asked for a bit of good will as it was around 8 months out of warranty but they wouldnt budge. Had a 5 year old Ford after that and was so much more reliable and rewarding to drive.
11 February 2011, 06:03 PM
#22
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Thankfully it was plain silver not some crappy decorative paint job. It may be a hairdressers car but it was new and free to use for a day when i really needed a car so it was top service in my book.
11 February 2011, 07:06 PM
#23
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If I ever had to drive a new Beetle I'd have to wear a top hat, just 'cos you can due to the 2 feet of headroom even a 6'2" bloke has
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