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o2 / iPhone problem. Anyone else?

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Old 15 July 2010, 09:07 PM
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Boro
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Default o2 / iPhone problem. Anyone else?

I spoke to o2 today because i'm fed up of ringing my partner and going straight to voicemail, even though she has full signal.

We both have iPhone 3GS's and are both on o2.

Does anyone else have issues like this?
Old 15 July 2010, 09:08 PM
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Nope
Have you tried asking her to switch to airplane mode and back? the Iphone can get itself into a twist, modern technology etc

Tony
Old 15 July 2010, 09:22 PM
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It's a bit tricky asking her to do that when I can't get through lol.
Old 15 July 2010, 09:22 PM
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Seems like it could be a common problem

http://getsatisfaction.com/o2/topics...t_to_voicemail
Old 16 July 2010, 02:11 AM
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iphones are cr@p in general, best getting a htc

(awaits jack clark)
Old 16 July 2010, 07:14 AM
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Since I upgraded to the is4 on my 3GS facebook seems to be getting slower in the last couple of days for some reason
Old 16 July 2010, 08:43 AM
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Met someone yesterday who was complaining of exactly that problem on O2 with their iPhone 3Gs.

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Old 16 July 2010, 09:14 AM
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It is actually the phone, it gets screwed up, top quality from apple again
It sometimes has difficulty dropping from 3G to 2G, not a network issue, hence if you use the airplane mode to reset the set it works fine again

Tony
Old 16 July 2010, 09:25 AM
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It happens on that os too its just a "bug" in the phone, been a common issue since the launch of the 3G version.

Tony
Old 16 July 2010, 09:48 AM
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This happens on Orange too. I have a Nokia E71, ring my brother who's standing next to me, full signal, straight to answer phone. Instantly cancel the call, try again, this time goes through, phone rings.

I reckon its more to do with user's free minutes, and sneaky algrythmes from the phone server provider to burn up free mins, etc etc. By leaving a voice mail, he then pays to listen to it.

So, not just for O2 / Iphone, but orange / nokia too

SBK

Last edited by Simon K; 16 July 2010 at 09:50 AM.
Old 16 July 2010, 09:59 AM
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Link to fixing it

http://reviews.cnet.com/8301-19512_7-10121680-233.html

Tony
Old 16 July 2010, 10:10 AM
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I think only a 3G connection can accept a call at the same time as using the data network, if that's the case then a background task will cause the calls to go to voicemail.
Old 16 July 2010, 10:42 AM
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Originally Posted by **************
Well i've had mine 2 years now and that has never happened on mine. Not once have I had reception issues on it.
But that doesn't mean it doens't happen to others. When I had my iPhone it would drop calls and reception at the drop of a hat.
Old 16 July 2010, 10:45 AM
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It used to do the same thing on my iphone 3G and the LG before that, both on 02. Just a crappy network
Old 16 July 2010, 10:48 AM
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Originally Posted by JackClark
I think only a 3G connection can accept a call at the same time as using the data network, if that's the case then a background task will cause the calls to go to voicemail.
I don't think you're right there Jack. Pretty sure that the firmware is written to prioritise calls no matter which network is in use. After all it really would be a case of the tail wagging the dog otherwise.

I think the problem here lies with O2 as other networks dont seem to suffer so the iPhone can't really be the cause if this one.
Old 16 July 2010, 10:51 AM
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There is problem with o2 , my friend is on o2 every conversation gets cut off after around 5mins
Old 16 July 2010, 03:12 PM
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Originally Posted by antc
There is problem with o2 , my friend is on o2 every conversation gets cut off after around 5mins
Faulty handset id say
Other issues could be on the edge of a 3G cell and its busy (they are flexible cells and shrink with more useage, but they should get handover to 2g) hence why I think its a handset issue.

Tony
Old 16 July 2010, 03:29 PM
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maybe antc friend was actually on the phone to 02 and they kept cutting him off after 5 mins
Old 16 July 2010, 10:15 PM
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Originally Posted by TonyBurns
Cheers for that

It seems if youre using the internet on a connection other than 3G/WiFi then the calls will automatically go to voicemail. I've just tested it and it definitely happens like that.

Backs up a recent email I got from o2 support too.

"It can be possible that if your phone
is connected to the Internet then the calls may get diverted to the
Voicemail."
Old 16 July 2010, 10:29 PM
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Yes, its not a problem with O2, having used plenty of works phones (all O2 ) and never had an issue, this includes my Iphone 3GS, though its range sucks and needs to be in a good area due to the crappy antenna, if you go hiking, take another phone
Iphone issue, been reported on AT&T in the states, no doubt will be reported on orange and vodafone also, just that the last 2 have not had the phone very long

Tony
Old 16 July 2010, 10:31 PM
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That's what I thought Boro, thanks for confirming.

Any chance this is the case with your wife Tony?
Old 16 July 2010, 10:31 PM
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Im not sure its an iphone issue either. A mate had the same problem on o2 with a nokia. Would be interesting to test another phone though, now I know how to replicate it.
Old 16 July 2010, 10:38 PM
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Only 3G can sustain voice and data at the same time. It was a selling point for me when the iPhone 3G came out and a fact that the more negative factor pointed out when the iPhone was released with only an Edge connection.
Old 16 July 2010, 10:43 PM
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How come it doesnt drop data in preference of an incoming call?
Old 16 July 2010, 11:47 PM
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Originally Posted by Boro
How come it doesnt drop data in preference of an incoming call?
That's just it, I think the original specifications for GPRS said that is exactly what should happen. I have them somewhere ... don't ask.

Sounds like somewhere down the line this got changed.
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