Notices
Non Scooby Related Anything Non-Scooby related

Blackberry question

Thread Tools
 
Search this Thread
 
Old 06 March 2010, 06:55 PM
  #1  
CupraT
Scooby Regular
Thread Starter
 
CupraT's Avatar
 
Join Date: Mar 2003
Posts: 550
Likes: 0
Received 0 Likes on 0 Posts
Default Blackberry question

I'm hoping someone (Snazy?) can help me out with this. Google is helping me could up with a working solution.

I have a works Blackberry and when it's locked (which it is most of the time), I don't get the caller ID, just a number. Makes filtering of calls a bugger!

Any way of changing this in the miriad of settings?

Cheers
Old 06 March 2010, 07:04 PM
  #2  
Trout
Scooby Regular
iTrader: (1)
 
Trout's Avatar
 
Join Date: Jan 1999
Location: UK
Posts: 15,271
Likes: 0
Received 0 Likes on 0 Posts
Default

Well, I think the usual answer is get an iPhone...


...sorry couldn't resist...


...I'll get ma coat!
Old 06 March 2010, 07:18 PM
  #3  
CupraT
Scooby Regular
Thread Starter
 
CupraT's Avatar
 
Join Date: Mar 2003
Posts: 550
Likes: 0
Received 0 Likes on 0 Posts
Default

got an iphone for personal use and don't have this problem on that!!!
Old 06 March 2010, 09:41 PM
  #4  
Jamescsti
Scooby Regular
 
Jamescsti's Avatar
 
Join Date: Jul 2004
Posts: 3,016
Likes: 0
Received 0 Likes on 0 Posts
Default

Don't know the answer because I don't have the problem on my 8900 caller id always works
Old 06 March 2010, 09:55 PM
  #5  
nicko13uk
Scooby Regular
 
nicko13uk's Avatar
 
Join Date: Nov 2002
Location: Kent
Posts: 64
Likes: 0
Received 0 Likes on 0 Posts
Default

I think you will find this is content protection on your address book. Try turning it off. Device is encrypting everything whilst locked - so you don't get the name against the number.
Can't remember where the setting is at the moment and i don't have one on me - sorry.

Nick
Old 06 March 2010, 11:30 PM
  #6  
little-ginge
Scooby Regular
 
little-ginge's Avatar
 
Join Date: Feb 2005
Location: It's like finding a cocktail sausage, when what you really wanted was a rather large saveloy.
Posts: 20,535
Likes: 0
Received 0 Likes on 0 Posts
Default

The guys over on Crackberry are normally really helpful if you still dont have an answer to this.. I have a blackcurrant, and I havent the foggiest
Old 06 March 2010, 11:54 PM
  #7  
Snazy
Scooby Regular
 
Snazy's Avatar
 
Join Date: Dec 2006
Location: S.E London
Posts: 13,654
Likes: 0
Received 0 Likes on 0 Posts
Default

OK what model and what OS are you running. And do you have a custom theme on it at all.
All of mine show the full caller ID info when locked or unlocked, so I would think it is possibly theme based.
Old 06 March 2010, 11:58 PM
  #8  
Snazy
Scooby Regular
 
Snazy's Avatar
 
Join Date: Dec 2006
Location: S.E London
Posts: 13,654
Likes: 0
Received 0 Likes on 0 Posts
Default

Found this on CB for you, in reference to the 8900's

Like Nicko said

About content protection
Content protection is designed to encrypt your BlackBerry® device data. When content protection is turned on, your device uses a private key to encrypt data as it is stored on the device, including data that your device receives when it is locked. Your device decrypts data as you access it.

You can set content protection to include or exclude your contacts. If you turn on content protection for contacts and you receive a call when the device is locked, the caller name does not appear on the screen.

When you lock your device, an open lock indicator appears in the device status section of the screen to indicate that your device is deleting a copy of the private key from the temporary device memory. A lock indicator appears when the device has deleted the key.


So I also found in the content protection screens where you can exclude the contacts if you want to fix the name showing issue. Just set "Include Contacts" to "NO" If your not willing to make that change, then the contacts will continue to not show up if the phone is locked.
Old 07 March 2010, 02:21 PM
  #9  
CupraT
Scooby Regular
Thread Starter
 
CupraT's Avatar
 
Join Date: Mar 2003
Posts: 550
Likes: 0
Received 0 Likes on 0 Posts
Default

Thanks all,

It's a blackberry pearl

I can see an option in the security settings to amend the security settings for contacts but I can't amend it (it's padlocked)...must be a work thing.

Bugger!
Old 07 March 2010, 02:33 PM
  #10  
DCI Gene Hunt
Scooby Senior
 
DCI Gene Hunt's Avatar
 
Join Date: Jun 2006
Location: RIP - Tam the bam & Andy the Jock
Posts: 14,333
Likes: 0
Received 0 Likes on 0 Posts
Default

Hmmmm.....

Somewhere in London (probably near to outpatients) Snazy's blackberry senses are tingling!.....
Old 07 March 2010, 02:58 PM
  #11  
M4RKG
Scooby Regular
iTrader: (22)
 
M4RKG's Avatar
 
Join Date: Jun 2009
Location: North East - Newcastle upon Tyne
Posts: 1,982
Likes: 0
Received 2 Likes on 2 Posts
Default

Have you downloaded a background theme for it at all? I've downloaded a sort of carbon theme for mine and it knacked the caller ID so took it off... just an idea
Old 07 March 2010, 05:41 PM
  #12  
Snazy
Scooby Regular
 
Snazy's Avatar
 
Join Date: Dec 2006
Location: S.E London
Posts: 13,654
Likes: 0
Received 0 Likes on 0 Posts
Default

Aaah its a work one, that explains it lol.
Sounds like you are stuck with it unless you speak to the person in charge of such things at work.
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
KAS35RSTI
Subaru
27
04 November 2021 07:12 PM
slimwiltaz
General Technical
20
09 October 2015 07:40 PM
IanG1983
Wheels, Tyres & Brakes
2
06 October 2015 03:08 PM
Brzoza
Engine Management and ECU Remapping
1
02 October 2015 05:26 PM
the shreksta
Other Marques
26
01 October 2015 02:30 PM



Quick Reply: Blackberry question



All times are GMT +1. The time now is 12:08 AM.