Trout

iTrader: (1)

I have just recently joined HSBC with a Premier Account.

They have just phoned me to check in that I am happy and to wish me Happy Birthday for my birthday next week.

SPEN555

What does that cost £30/mth??? or something daft. Lot of money just to get someone to ring you and say happy birthday

Trout

iTrader: (1)

I don't pay anything for it - it's free

LostUser

I've had an HSBC premier account for over a year now. Haven't heard from them once, certainly not on my birthday.

Trout

iTrader: (1)

They obviously don't love you!

Terminator X

iTrader: (7)

Are you boasting as not many will be eligible I guess

HSBC Premier: International premier bank experience | HSBC Bank UK

TX.

Avi

Earn over 100k or have at least 50k in the bank .. I wish! No wonder they wish you happy birthday

coolangatta

Banks don't do jack shiote for nowt!
Glad you're happy with their service

MMT WRX

One of the worst 'look at me' threads ever.

Trout

iTrader: (1)

Why is it a look at me?

The reason I have a premier account is actually nothing to do with how much money I may or may not have as assumed by you and the above - it was given to me as my company has it's business accounts with HSBC.

Of course if you want to be envious then fill yer boots.

stevebt

iTrader: (8)

I bank with Halifax and I had a laugh when the bank manager rang me up to tell me they were moving premises My missus who banks with halifax asked where they were moving to and I said you will find out when he rings you

dpb

Sorry Trout id have to agree .

had a hsbc account for a few weeks , decided to get rid - they still charged me

Trout

iTrader: (1)

As I said, fill yer boots

Leslie

Was it in sympathy with your age Trout!

Les

Trout

iTrader: (1)

Probably Les

Lee247

Wait until you have been with them 20 years. They can't even be ar$ed to phone to see if you are still alive

And yes, I have a free Premier account too and no, I do not have loads in the bank

Rubberscooby

iTrader: (1)

Trout

iTrader: (1)

Oh look at me again

Scoobynet just sent me an email wishing me Happy Birthday.

There again I did pay £15 a while back for lifetime membership

Lee247

I'm just about to have a bust up with HSBC

Happy Birthday, me auld Trout

scud8

iTrader: (1)

I've just moved my enormous wealth (I wish ) from Santander to HSBC, so I'd be interested in any problems you're having with them - I hope I haven't just jumped out of the frying pan into the fire.

Lee247

Nothing to worry about, just the usual - sick of having no local manager, speaking to India (which I won't do when it comes to discussing something as important as my finances) and having been with them for 20 years, feel we should be more than just a number to be ignored. I've rang 4 times now to speak to our Premier Manager and am still waiting for her to call me back

Dingdongler

I don't understand, why don't you have a local manager? Then who is the Premier Manager you refer to?

Lee247

My local branch has two counter clerks and that is it. Premier Manager, I have no idea. They change so often and work from one of the bigger City branches.

Trout

iTrader: (1)

Hi Lee - I think I am lucky. I live in the sticks and so my business manager and premier manager are both there to help out whenever needed. They have been very good - but there again they have both given me their direct numbers so I don't end up in the call centre.

In mild defence of the 'India' thing - to be fair to HSBC they didn't move their service offshore - they were already there as a truly global bank with massive operations in Asia. Hope you get it sorted.

My own experience has been better than any bank I have ever dealt with, and I work in the banking industry.

Lee247

They are getting the boot, with a very strongly worded letter to whoever the head boy is. They are useless
One week later, a phone call. What was she doing, her nails