Capital One (and other credit cards)
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Capital One (and other credit cards)
Just received a letter today from CAP 1 stating I'm £9.75 overdrawn on a transaction from Oct 2008.
I cancelled my credit card in Aug 2008.
After 2 very difficult phone calls to India, and one to Nottingham, it transpires that because I didn't cancel an ongoing quarterly payment (to Which? Legal services as it happens ) the credit card company can still let these payments be paid even though the credit card has been cancelled.
I never knew that was the case, and I admit that I should have remembered to phone Which? to change my payments, but to be able to still release monies from a closed account just seems so wrong.
They also claim to have sent me 3 statements and 2 arrears letters in that time.
Funnily enough, I received none.
Anyway, just a word of warning to you all
I cancelled my credit card in Aug 2008.
After 2 very difficult phone calls to India, and one to Nottingham, it transpires that because I didn't cancel an ongoing quarterly payment (to Which? Legal services as it happens ) the credit card company can still let these payments be paid even though the credit card has been cancelled.
I never knew that was the case, and I admit that I should have remembered to phone Which? to change my payments, but to be able to still release monies from a closed account just seems so wrong.
They also claim to have sent me 3 statements and 2 arrears letters in that time.
Funnily enough, I received none.
Anyway, just a word of warning to you all
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