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-   -   Capital One (and other credit cards) (https://www.scoobynet.com/non-scooby-related-4/735714-capital-one-and-other-credit-cards.html)

zip106 03 January 2009 01:07 PM

Capital One (and other credit cards)
 
Just received a letter today from CAP 1 stating I'm £9.75 overdrawn on a transaction from Oct 2008.

I cancelled my credit card in Aug 2008.

After 2 very difficult phone calls to India, and one to Nottingham, it transpires that because I didn't cancel an ongoing quarterly payment (to Which? Legal services as it happens :lol1:) the credit card company can still let these payments be paid even though the credit card has been cancelled.

I never knew that was the case, and I admit that I should have remembered to phone Which? to change my payments, but to be able to still release monies from a closed account just seems so wrong.

They also claim to have sent me 3 statements and 2 arrears letters in that time.
Funnily enough, I received none.

Anyway, just a word of warning to you all :thumb:

Luke 03 January 2009 02:02 PM

more and more companies are claiming to be sending out letters that people dont receive. i call it very very suspicious

Dedrater 03 January 2009 03:06 PM

If you cancelled via letter, then under the Consumer Credit Act you ceased to have any form of contract with Cap1 thus do not need to pay the amount claimed.


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