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Old 21 October 2008, 09:04 AM
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alistair
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Default Omega watch servicing

Anyone know of a good place ?

My Seamaster chronometer is running a bit slow. The place my wife took it into wanter £230 which seems a bit steep.
Old 21 October 2008, 09:45 AM
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Iwan
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I sent my Speedmaster to Omega/Swatch UK for a service recently, cost me about £150.

Give them a call on 02380646800.

If you send the watch to them cocooned in bubble wrap, when they send it back they usually send you a cool padded/zippered travel case.
Old 21 October 2008, 09:54 AM
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lozgti
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I have a rather nice one and am tempted to do the above.

Whats the deal on insurance if you are sticking it in the post??

cheers
Old 21 October 2008, 11:36 AM
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alistair
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Thanks

I guess Royal Mail Special Delivery for the post
Old 21 October 2008, 12:16 PM
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Always Omega, no one else.
Old 21 October 2008, 12:35 PM
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Originally Posted by lozgti
I have a rather nice one and am tempted to do the above.

Whats the deal on insurance if you are sticking it in the post??

cheers
Noone covers watches in the mail.... not even royal mail special delivery or fedex.
Investigate and see -its in the small print
Old 21 October 2008, 01:07 PM
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Iwan
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Originally Posted by Freak
Noone covers watches in the mail.... not even royal mail special delivery or fedex.
Investigate and see -its in the small print
Royal Mail Special Delivery is ok for watches, in fact lots of watch companies use it to deliver watches or recommend people use it when they send them in for servicing.

You're right about Fedex, DHL etc, they usually have an exclusion for watches/jewelery in the small print. I just checked again and Special Delivery doesn't have any exclusions as far as I can see.
Old 21 October 2008, 01:48 PM
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Time-Repairs in Bolton: look on t'internet. About £65 each for my old mechanical Omegas, as opposed to the comedy £200+ prices proposed by jewellers returning them to Swatch...
Old 21 October 2008, 03:20 PM
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It's about 6 years old & losing about a minute every hour or 2 - so I guess it needs a bit of TLC
Old 21 October 2008, 07:21 PM
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Do you know what a proper service involves on a mechanical watch?

When you get a real service and you moan about the £200-300 bill, you are actually getting a bargain.

There is a lot to it, and a lot of skill and specialist tooling required.

Joe Bloggs at the WatchDoctor/heel bar cant do it, even if he has got a huge sign up saying Rolex Trained Technicians.

Would you let a young spotty YTS at Halfords service your Ferrari.....if you had a Ferrari....NO, do you get where Im coming from ?
Old 21 October 2008, 08:42 PM
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Half of the money charged for an Omega service goes to the Jeweller, for sending it. Not value in that instance. The £65 Ive quoted for a mechanical date from Time-Repairs is brilliant value though.
Old 22 October 2008, 01:57 PM
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I have just looked on the Omega website and found 3 place that are part of the customer service network

Customer Service Network
Old 22 October 2008, 02:21 PM
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Originally Posted by GC8
Half of the money charged for an Omega service goes to the Jeweller, for sending it. Not value in that instance. The £65 Ive quoted for a mechanical date from Time-Repairs is brilliant value though.
That makes the £130 for the actual service an absolute bargain considering what gets done.

You will also usually get a 12 month warranty if you have it serviced by the manufacturer's UK arm.

All in, as yoza says, £230 is not expensive considering what gets done, irrespective of who gets what share of the price charged.
Old 22 October 2008, 03:01 PM
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My watches will keep going to Bolton.
Old 22 October 2008, 03:09 PM
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Originally Posted by GC8
My watches will keep going to Bolton.
Wouldn't have thought otherwise
Old 22 October 2008, 03:38 PM
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Clicky. Some sample prices: Omega Mechanical Service or Repair £60.00. Omega Mechanical Service or Repair with date £70.00. Omega Automatic Service or Repair with or without date £85.00. Rolex Oyster Perpetual Date-Just £175.00.

I cant fault the bloke.
Old 22 October 2008, 03:59 PM
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After reading your post and the above, I would happily let him work on my watches.

I would be a bit worried at how fast his turnaround would be as he works alone, I have just filled in a job sheet so we shall see how it goes.

Thanks for the info.
Old 22 October 2008, 04:12 PM
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lozgti
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Is it really bad not to be servicing it?

Mine is a 1950's/60's constellation.Last time it was serviced was probably when it was passed down to me about 20 years ago.

Don't use it very often though do try and keep it wound (even that I am bad at,but it still seems to keep good time)

I understand the car/watch servicing analogy.I suppose to some extent its a bit like people who buy exotic cars and can't afford to service them..bit like me with the watch.... but I inherited it not chose it!
Old 22 October 2008, 04:19 PM
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I don't think the car analogy is really a good one...

With a car service, you're regularly replacing inexpensive parts in order to prolong the life of much more expensive ones. Each service is a small amount of work compared to fully stripping and rebuilding the entire engine.

However, with a good watch service, that's what you're doing. You're not just opening the back, vacuuming out the dust and giving it a spray of WD-40 - the whole mechanism is dismantled, worn parts replaced, then the whole thing is reassembled, the case polished and the watch returned almost 'as new'.

From that point of view, provided the watch continues to keep good time, there's arguably little point sending it for service - given that a service and a major repair are so close to being one and the same thing. The cost of a few extra parts is probably small compared to the watchmaker's labour.

Often the clue that a watch needs servicing is that it ceases to keep accurate time, because parts are getting worn or lubricants are no longer working properly. But if it keeps working, I personally can't see any reason to worry.
Old 22 October 2008, 04:44 PM
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Originally Posted by yoza
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After reading your post and the above, I would happily let him work on my watches.

I would be a bit worried at how fast his turnaround would be as he works alone, I have just filled in a job sheet so we shall see how it goes.

Thanks for the info.
Im sure Ive told you about him before fella? He is looking at about four to six weeks, which is better than most manufacturers agents quote. I dont know how it compares with other thrid party repairers, but Id expect it to be competitive.

Simon
Old 22 October 2008, 04:46 PM
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Originally Posted by yoza
Its impressive isnt it? Especially when you look at the prices. £60 for my Seamaster and £85 for my Dynamic and theyll both come back virtually like new.
Old 22 October 2008, 04:49 PM
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For outraged Lancastrians: Bury, Bolton: its all the same to me.....
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